Airtable

Associate Program Manager, Digital Programs

Airtable

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $60 - $80 per hour

About the role

  • Manage course uploads, updates, and LMS administration for Airtable Academy
  • Coordinate publishing workflows for the Airtable Effect, our Digital Programs monthly newsletter
  • Support rolling cohorts of the AI Incubator bootcamp program
  • Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions
  • Assist with post engagement, community moderation, and spam monitoring
  • Work with internal teams for coordinating and publishing program communications and announcements
  • Manage the inbox of our Digital Programs email alias and the routing of inbound requests
  • Oversee both our internal support channels and support ticket integrations related to digital programs
  • Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
  • Support external collaborators and program participants with operational needs
  • Maintain clean handoffs between Community, Marketing, Support, and Education teams
  • Partner with Marketing Ops and Analytics teams for basic reporting and data hygiene
  • Help track participation, engagement, and program health metrics
  • Support ad hoc analysis to inform program improvements and capacity planning

Requirements

  • Highly organized and execution-focused, with strong attention to detail
  • Comfortable managing multiple workstreams and shifting priorities
  • Clear communicator who collaborates well across teams
  • Excited by AI, education, and community—even if you’re early in your career
  • Experienced with program coordination, operations, or project support (SaaS experience a plus)
Benefits
  • Duration: 6-months, with potential to extend
  • Start Date: ASAP
  • Work Schedule: 40 hr / week
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMS administrationprogram coordinationdata hygienereportingcommunity moderationspam monitoringproject supportcourse managementdigital program managementAI Incubator support
Soft Skills
highly organizedexecution-focusedattention to detailclear communicatorcollaborativeability to manage multiple workstreamsadaptability to shifting prioritiessupportiveoperational supportengagement tracking