Program Manager

• Lead and manage the client's PeopleSoft HCM resource team
• Provide day-to-day management, mentorship, and performance oversight
• Serve as the primary escalation point between agency leadership, DCHR, and the PeopleSoft team
• Coordinate cross-functional work across Core HR, Payroll for North America, Time and Labor, and Benefits Administration
• Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives
• Track team performance against SLAs and KPIs and drive continuous improvement
• Facilitate regular status reporting on program health, risks, and milestones
• Support requirements gathering, functional design review, and change management oversight
• Manage staffing needs, onboarding, and succession planning

Senior Program Manager leading PeopleSoft HCM delivery for a DC Government client

Senior Program Manager, PeopleSoft

Senior Program Manager leading PeopleSoft HCM teams for a DC Government client. Overseeing Core HR, Payroll, Time and Labor, delivery standards, stakeholders, and modernization initiatives.

• Identify manual, repetitive workflows across marketing and replace them with AI-driven solutions
• Build and deploy agentic workflows across content, segmentation, reporting, and lead enrichment
• Design connected systems and data pipelines that surface insights automatically
• Create a centralized, AI-queryable knowledge foundation across product, personas, and market intelligence
• Automate campaign reporting, post-event analysis, and ongoing performance insights
• Partner cross-functionally to connect data, systems, and workflows across Product, Sales, RevOps, and Marketing
• Build the technical foundation that improves Flywire’s discoverability in AI-driven search environments

AI Marketing Program Manager automating marketing workflows for Flywire’s global payments platform

AI Marketing Program Manager

AI Marketing Program Manager automating workflows for Flywire, a global payments enablement and software company.
Building AI agents, connected systems, and data pipelines to improve marketing pipeline and revenue impact.

• Own the delivery plan for each engagement across all workstreams, tracking milestones, UAT cycles, and acceptance against each contracted statement of work
• Run the client cadence on every project, including weekly status meetings, steering meetings, escalations, and working sessions with agency program staff, legal, and state IT
• Maintain dependency registers and track client and company deliverables, dates, and documentation supporting excusable-delay and change-order claims
• Manage scope, capability traceability, acceptance criteria negotiation, change requests, and intake of new work
• Produce deliverables for client review and keep Wonderschool leadership ahead of portfolio risks
• Work with engineering leads on integration timelines with state systems, including ERP platforms, state data hubs, and SSO
• Build a repeatable program playbook as states and enterprise clients are added

Program Manager delivering child care licensing and subsidy programs for government and enterprise clients

Program Manager – State & Enterprise Programs

Program Manager delivering child care licensing and subsidy programs for government and enterprise clients. Coordinating delivery plans, acceptance, scope, and integrations across state and enterprise engagements.

• Develop and implement strategies, programs, and projects supporting watershed health through integrated stewardship of forests, rangelands, riparian areas, wetlands, and water resources
• Develop annual work plans, budgets, performance metrics, and implementation strategies
• Manage grants and projects to ensure successful delivery of programs
• Identify emerging watershed-health opportunities and challenges and develop collaborative, landowner-driven solutions
• Convene landowners, producers, partners, and stakeholders to identify priorities and advance watershed stewardship initiatives
• Support voluntary, on-the-ground stewardship projects improving watershed function, ecosystem resilience, and working-lands productivity
• Design and facilitate peer-learning opportunities, workshops, field tours, webinars, and other knowledge-exchange forums
• Build partnerships with agencies, conservation organizations, universities, Tribal governments, and other stakeholders
• Identify and support public policy and economic initiatives advancing voluntary conservation, watershed stewardship, and resilient working lands
• Collaborate with communications staff on educational resources, technical guidance, reports, and outreach materials
• Represent the organization on watershed and working-lands issues with partners, funders, decision-makers, and the public
• Supervise, mentor, and manage program staff, contractors, and consultants
• Track outcomes, evaluate program effectiveness, and prepare reports for funders and organizational leadership
• Support fundraising through proposal development, grant writing, and donor engagement
• Perform other duties as assigned

Watershed stewardship director advancing resilient working lands across the American West

Land & Water Program Director

Watershed stewardship director advancing resilient working lands across the American West. Developing conservation programs, partnerships, grants, and policy initiatives for healthy watersheds.

• Develop and maintain NSWC Command procurement and PRT system performance, accuracy, and related metrics
• Support development of briefs and reporting materials for Command and NAVSEA leadership
• Design, develop, and maintain Procurement and Technical Screening analytics dashboards and reports
• Monitor PR health using Navy ERP and the Procurement Tool
• Design, develop, and maintain SharePoint and Flank Speed sites, tools, and repositories
• Support gathering, tracking, and implementation of PRT system requirements and updates
• Develop PRT system user guides, workflows, communications, and related materials
• Participate in and conduct PRT and procurement-related training sessions
• Update internal SOPs and resource materials
• Work with PRT end users, request generators, technical screeners, authorizing officials, and purchasing agents
• Support acquisition and procurement business process reengineering efforts
• Support participation in DoW, Navy, and NAVSEA procurement COI/COP activities
• Provide Technical Screening team supervisory oversight
• Assist in clearing unmatched receipts, frustrated deliveries, and open obligations
• Provide corrective actions on Purchase Requisitions and ensure final orders meet DoW, Navy, and NAVSEA standards
• Assist with PR input and workflow initiation
• Maintain PR records and files, including correct attachments and exhibits
• Update tracking spreadsheets and statuses
• Maintain professional relationships with customers and vendors
• Use Microsoft 365, Teams, MS Power Platform, and SharePoint

Procurement Program Analyst supporting U.S. Navy acquisition operations for RMC

Procurement Program Analyst

Procurement Program Analyst supporting RMC’s U.S. Navy customer in acquisition and procurement operations. Developing Power BI dashboards, metrics, reports, workflows, and procurement process improvements.

• Partner with store teams to identify barriers to university utilization and co-develop activation plans
• Evaluate training program effectiveness through surveys, outreach, and business outcomes
• Build a community of suppliers, store leadership, partners, and contractors to share training best practices
• Travel to stores and trade events for in-person training walkthroughs, promotional launches, and contractor-facing events
• Provide field support for positioning, advertising, troubleshooting, and in-store university materials
• Track sales and promotions by store and region using scorecards and dashboards
• Guide Power Users in developing customized contractor training tracks and learning plans
• Perform training needs assessments and recommend contractor training solutions and curriculum plans
• Maintain and promote contractor training best practices, facilities, equipment, trainer competencies, curricula, materials, promotion, and safety compliance
• Identify profitable contractor training opportunities and address stakeholder and customer pain points
• Establish contractor feedback processes and curate new training content
• Support stores in developing, housing, and selling contractor training content
• Collaborate with content development teams and vendors to fill content gaps
• Design and execute campaigns, advertising, outreach, and promotions to drive enrollment and completion
• Manage national programs involving contractor training licenses, trade schools, suppliers, and resource providers
• Partner with Marketing, Sales, Product, corporate marketing, and external suppliers
• Present or support training topics at annual meetings, trade events, and seminars
• Create business cases, plan projects, manage budgets, assess risks, provide status updates, and communicate results
• Work effectively with university team members and perform other assigned tasks

HVAC training program manager expanding contractor education for Johnstone Supply, an HVACR wholesale distributor

HVAC Contractor Training Program Manager

HVAC training program manager expanding contractor education for Johnstone Supply, North America’s leading HVACR wholesale distributor. Driving store adoption, curriculum development, marketing, and national training partnerships.

• Own the global SMB sales enablement strategy and roadmap, including onboarding, certifications, continuous learning, content governance, and sales-motion readiness.
• Translate global sales priorities, product launches, and go-to-market motions into role-based enablement plans for sales development, partner management, account management, and agency teams.
• Design scalable learning experiences across live training, e-learning, workshops, certifications, job aids, manager coaching, and self-serve resources.
• Lead global onboarding and ramp programs, ensuring new sellers receive consistent, role-relevant preparation while allowing for necessary regional adaptations.
• Partner with Product Marketing, Sales, QA, Scaled Performance, Sales Operations, and regional teams to identify seller skill gaps and prioritize high-impact interventions.
• Establish and run operating mechanisms, including quarterly roadmaps, training calendars, KPI reviews, executive updates, cross-functional forums, and communications.
• Lead and influence external enablement partners and regional training teams; set expectations, monitor program health, remove blockers, and drive accountability to service levels and outcomes.

Pinterest sales enablement leader scaling SMB programs for US-based teams

Lead SMB & Channel Sales Program Manager

Pinterest sales enablement leader scaling onboarding, certifications, and learning programs for SMB sales teams. Driving global readiness, measurement, and partner accountability from anywhere in the US.

• Own the overall success of one or more strategic client programs and develop roadmaps aligned with customer and business objectives
• Align related projects to program goals, balance competing priorities across workstreams, and drive strategic planning and long-term execution
• Maintain visibility into program health across schedule, scope, budget, risks, resource utilization, and customer satisfaction
• Ensure governance standards are consistently followed and escalate issues before they impact delivery
• Lead executive-level customer meetings and present program health dashboards and reporting to internal leadership
• Translate technical delivery into clear business outcomes and decision-ready insights
• Partner with Project Managers, Finance, Account Management, and Delivery Leadership to forecast revenue and resource needs and improve forecast accuracy
• Monitor margins, review change orders, identify financial risks, and maintain overall financial visibility without assuming day-to-day project accounting responsibilities
• Identify program-level delivery risks, resource constraints, vendor risks, customer dependencies, schedule conflicts, scope expansion, and operational bottlenecks, and develop proactive mitigation strategies
• Communicate risks early with clear, actionable mitigation plans
• Mentor Project Managers, facilitate effective decision-making, drive accountability, and remove organizational obstacles
• Build collaboration across departments and influence outcomes through leadership rather than hierarchy
• Build executive customer relationships, understand long-term business goals, anticipate future opportunities, manage expectations, and resolve escalations to increase customer confidence
• Partner with Sales, Account Management, Portfolio Leadership, Engineering, Field Services, Finance, Procurement, Operations, and Executive Leadership to drive alignment across delivery organizations

Program Manager leading enterprise technology programs for Myriad360 and its clients

Program Manager leading complex enterprise technology and infrastructure programs for Myriad360 and its clients. Driving governance, financial visibility, risk mitigation, and executive customer alignment.

• Lead end-to-end program management activities, including planning, initiating, executing, monitoring, and closing, for care management workstreams under the VA Office of Suicide Prevention’s Elevated Risk initiative
• Serve as the primary point of contact and liaison between the contractor team and VA program leadership
• Facilitate communication, resolve issues, and ensure alignment with OSP strategic priorities and performance goals
• Develop and maintain project plans, schedules, risk registers, status reports, and performance dashboards
• Coordinate cross-functional workgroups involving VA clinical staff, policy experts, and IT stakeholders
• Support integration of care management protocols into the broader VA healthcare delivery system
• Monitor performance against metrics and milestones, identify risks or gaps, and recommend corrective actions
• Support federal reporting requirements, including briefings, white papers, Congressional reports, and other artifacts

Program Manager leading Veteran suicide-prevention care initiatives for federal healthcare agencies

Program Manager leading Veteran suicide-prevention care initiatives for federal healthcare agencies. Coordinating VA stakeholders, care-management workstreams, performance reporting, and contract deliverables.

• Lead program management across the full lifecycle of Oracle Cloud transformation programmes, from assessments and discovery through design, build, deployment, and hypercare
• Drive pre-implementation assessments and discovery workshops to evaluate current-state processes, define future-state vision, and build the business case for Oracle Cloud adoption
• Manage project workstreams comprising onshore and offshore resources and oversee overall delivery of Oracle ERP/EPM Cloud transformation programmes
• Manage large delivery teams designing end-to-end solutions and ensure deliverables align with design principles, standards, and methodologies
• Use knowledge of the Oracle Cloud roadmap, Oracle offerings, industry guidance, and leading practices to facilitate executive-level business decisions
• Inspire and develop junior colleagues and support their professional development
• Manage diverse teams within an inclusive team culture
• Support requirement workshops, define problem statements, analyse business requirements, create to-be flows and fit-gap documentation, provide solution alternatives, create detailed design documentation, and test

Oracle Cloud program manager delivering ERP transformations for Infosys consulting clients

Program Manager – Oracle ERP Cloud

Oracle Cloud program manager leading ERP/EPM transformation programmes for Infosys, a global digital services and consulting company. Managing discovery, delivery, teams, and executive-level solution decisions.

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