Product Manager

• As a Product Owner you will report to the Senior Product Owner and be responsible for leading assigned digital transformation initiatives focused on our life insurance and annuity sales, new business and servicing processes.
• Lead multi-year, multi-discipline transformational programs for advisory and broker-dealer products and solutions.
• Develop a deep understanding of our financial advisors and their client's needs and behaviors using data analysis, direct communication, and support resources.
• Collaborate with customer and user-experience designers, software engineers, and others across the business to identify new features and experiences.
• Support the build out of a strategic business case for the designed program and develop presentations for stakeholders.
• Work cross-functionally to build cohesive product roadmaps and bridge business outcomes and technical delivery.
• Coordinate marketing and training plans and measure adoption and benefits; review business metrics monthly and quarterly.
• Manage and report full project costs and value realization; work with Transformation Management Office.
• Independently manage and coach agile pod teams; ensure effective communication across teams.

Product Owner

Insurance

• Provide independent oversight of structured products and real estate, as well as support the Head of Credit Risk Oversight in overseeing firm-wide credit risk management.
• Maintain deep investment product knowledge and thorough understanding of market trends and regulations to identify potential risks and undue concentrations.
• Ensure appropriate credit risk governance framework, policies, and procedures are in place that align with management’s expectations, regulatory requirements, and best practices.
• Leverage expertise to assess creditworthiness and risk of potential transactions exceeding transaction guidelines, monitor Watch List credits, and evaluate impairment analyses and memoranda.
• Contribute to the preparation of quarterly credit risk reports for senior management, including the Credit Watch List report.
• Analyze data to identify trends and insights to support risk management decisions.
• Collaborate closely with Risk Analytics on the development of risk models and scenarios for calculating internal capital, conducting stress testing, etc.
• Interpret model outputs and validate risk results related to structured product analytics (e.g., default/loss assumptions, tranche cash flows, deal structures).
• Develop risk reports to capture material changes, concentrations and emerging risks; communicate key findings to senior leadership.
• Collaborate with IT and development teams to enhance analytical tools and systems.

VP, Enterprise Risk Management – Structured Products and Real Estate Credit Risk Oversight

Software Engineer

• Perform property loss prevention reviews of commercial property accounts
• Document account review results in a data-driven application
• Conduct periodic client service meetings with underwriting, broker and client
• Analyze and manage risk improvements and work with clients to prioritize and implement them
• Translate client needs and loss prevention strategies into a client service plan
• Provide estimates of the cost of engineering services
• Conduct reviews of field survey reports and periodically conduct or witness property loss prevention surveys
• Technically analyze loss prevention attributes: building construction, impact of plastics, water supplies and sprinkler demands, occupancy hazards, external exposures, fire and natural catastrophe loss estimates
• Conduct consultative visits at customer facilities and plan reviews
• Witness fire protection equipment testing and provide technical support to underwriters and clients

Field Risk Engineering Supervisor

Consultant

• Provide objective guidance aligned with the needs of plan sponsors and eligible employees
• Conduct individual and group presentations in person or via video technology (enrollment meetings, age-based financial education, sophisticated financial literacy meetings)
• Actively participate in benefit fairs and new employee orientations
• Participate in the annual plan review and financial education planning process
• Assist Relationship Manager and District Vice President with targeted education campaigns to increase participation and deferral rates
• Meet with participants and eligible employees to educate regarding plan participation
• Travel as required for new plan enrollments; incentive bonus based on achievement of plan metrics and client satisfaction ratings

Retirement Plan Consultant II

Vice President

Divisional Vice President, K12

Customer Support

• Respond to customer phone calls via recorded lines\n• Participate in monthly peer review to evaluate call quality\n• Research, analyze, and respond to moderate customer service inquiries within acceptable standards\n• Key data input for customer service requests within department quality guidelines\n• Handle high priority requests in a rapid, efficient, and accurate manner\n• Respond positively to participant written correspondence, and or e-mail inquiries providing a high level of service and quality that exceeds customer expectation\n• Provide necessary and appropriate assistance in completion of paperwork supporting a variety of benefit transactions, both phone and mail\n• Process other participant change requests (address, EFT's, etc.) within the department standards\n• Maintaining benefits to ensure payments are going to the payees correctly\n• Coordinate duties and tasks by effective prioritization of responsibilities and time management.\n• Work Location: Based in Corebridge Financial’s Houston, TX office with hybrid work policy.

Customer Service Professional III, Institutional Markets

• As a Customer Service Rep II, you will be responsible for providing personalized and professional service to participants of Structured Settlements.\n• You’ll do this by responding inquiries by annuitants. These inquiries may come in via mail, fax, or telephone and may require direct interaction with the annuitant / client and may require follow-up to missing or inaccurate information.\n• You will work with a significant degree of independence and will need to exhibit good judgment and a thorough understanding of Structured Settlement procedures and philosophies.\n• This is an opportunity to start and grow your career and make an immediate impact in a financial industry that provides its customers with financial security!\n• Get your foot in the door within a growing division at Corebridge where the right candidates can accelerate and continue to grow.\n• Responsibilities: Respond to customer phone calls via recorded lines; Participate in monthly peer review to evaluate call quality; Research, analyze, and respond to moderate customer service inquiries within acceptable standards; Key data input for customer service requests within department quality guidelines; Handle high priority requests in a rapid, efficient, and accurate manner; Respond positively to participant written correspondence, and or e-mail inquiries providing a high level of service and quality that exceeds customer expectation; Provide necessary and appropriate assistance in completion of paperwork supporting a variety of benefit transactions, both phone and mail; Process other participant change requests (address, EFT's, etc.) within the department standards; Maintaining benefits to ensure payments are going to the payees correctly; Coordinate duties and tasks by effective prioritization of responsibilities and time management.

AIG