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AIG

Complex Claims Director

AIG

Complex Claims Director managing sophisticated litigation and coverage issues at AIG. Collaborating with claims and underwriting teams to handle emerging risks and develop innovative insurance products.

Posted 7/20/2026full-timeHouston • Illinois, New Jersey, Pennsylvania, Texas • 🇺🇸 United StatesLead💰 $96,000 - $129,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in evaluating complex insurance claims, particularly in General Liability and Environmental policies, while effectively negotiating favorable resolutions and advising on emerging risks. Strong analytical, organizational, and communication skills are essential for success in this role.

Highest-signal resume keywords
Legal ExperienceInsurance Coverage EvaluationClaims NegotiationAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Insurance Product EvaluationClaims AssessmentFinancial Impact AnalysisStrategy FormulationComplex Claims Handling
Soft Skills
Organizational SkillsNegotiation SkillsInvestigation Skills
Industry Keywords
General LiabilityEnvironmental PoliciesConstruction DefectEmerging RisksCoverage Issues

About the role

Key responsibilities & impact
  • Evaluate coverage on sophisticated insurance products
  • Hire and manage counsel to help evaluate coverage and to defend our insureds.
  • Assess damages with support of outside experts.
  • Evaluate financial impact to AIG and to our insureds.
  • Formulate and execute strategies for favorable claim resolution; negotiate with insureds and third parties.
  • Advise business partners concerning exposures and concerning potential product changes and enhancements.
  • Advise claims and business leaders on emerging risks.

Requirements

What you’ll need
  • 6+ years of Legal, Insurance, Construction Defect or Environmental experience preferred.
  • Ability to handle complex claims involving diverse coverage issues related to GL and Environmental policies.
  • Strong analytical and organizational skills.
  • Excellent communication, negotiation and investigation skills.

Benefits

Comp & perks
  • Health insurance
  • Flexible working arrangements
  • Professional development opportunities
  • Employee Resource Groups (ERGs)