Agora

Customer Success Manager

• Build and nurture strong relationships with our clients to understand their needs and ensure their success
• Empower customers to connect their goals and challenges
• Take ownership of new accounts and manage their onboarding teaching them how to use the platform and technology
• Build, own, and execute client success and engagement plans
• Spearhead internal cross-functional improvement projects
• Represent voice of the customer and influence product development roadmap
• Be the main point of contact for your clients
• Get on calls with clients according to their subscription and needs (weekly, monthly, bi-monthly)
• Maintain a high level of product proficiency to guide clients on the best uses of our product
• Work closely with cross-functional teams to support adoption, drive retention, and build long-term relationships

Product Marketing

• Own and evolve Agora's investment management, embedded payments, and financial services solutions
• Lead go-to-market strategies and product positioning, working cross-functionally with product, GTM, and financial services teams from pre-sales to customer engagement, upsell, and cross-sell
• Develop and execute comprehensive GTM strategies for product launches and evolved offerings, ensuring stakeholder alignment across channels
• Define and refine strategic positioning and messaging to differentiate Agora’s value
• Continuously analyze market trends, competitive landscape, and customer insights to inform strategy and messaging
• Create sales enablement collateral (battlecards, slide decks, case studies) and narratives for GTM teams
• Evolve pricing and packaging strategies aligned with customer value perceptions and market conditions
• Leverage data-driven insights to optimize product marketing initiatives and enhance ARR impact and stakeholder satisfaction

Senior Product Marketing Manager

Financial Planning and Analysis

• Lead budgeting, forecasting, and financial planning across the organization
• Own HC and non-HC cost modeling, tracking actuals vs. plan, and driving cost efficiency
• Build and manage robust top-line forecasting processes in close partnership with Sales Operations and Sales Leadership
• Collaborate with Legal and Procurement to support procurement and P2P process design and implementation
• Develop business models and dashboards to measure unit economics, operational KPIs, and departmental performance
• Provide proactive decision-support to functional leads with financial insight and analysis
• Partner with the Accounting team to ensure accurate actuals and integrate financial reporting in NetSuite
• Drive the preparation of monthly, quarterly, and board-level reporting packages and strategic commentary
• Establish scalable FP&A systems and tools to support growth across business lines and geographies
• Serve as a trusted advisor to executive leadership in allocating resources and setting strategic priorities

FP&A Business Partner

Marketing

• Shape visual storytelling across campaigns, digital platforms, and presentations.
• Design scalable systems and create original visuals with advanced AI tools.
• Help define and maintain a consistent, high-quality brand identity.
• Create marketing materials: digital ads, landing pages, social assets, presentations, email campaigns, and more.
• Work in Figma to design and deliver scalable layouts and reusable components.
• Collaborate with product, sales, and marketing to align visuals with business goals.
• Stay updated with the latest design trends, tools, and techniques.
• Manage multiple projects simultaneously and deliver on time.

Marketing Designer

Content Marketing Manager

• Create and edit compelling marketing content across landing pages, email, blog, ads, and other digital formats ensuring alignment with brand voice and marketing goals.
• Own Agora’s organic social media publishing: write, schedule, and post content across LinkedIn and other channels aligned with campaigns and brand goals.
• Upload, format, and optimize content in WordPress with efficiency and attention to detail.
• Contribute new content ideas and campaign concepts based on industry trends, audience needs, and business goals.
• Support thought leadership initiatives by helping to craft industry research, reports, and expert content.
• Assist in content operations and workflow management, ensuring content is organized and published on schedule.
• Implement SEO best practices, monitor keyword rankings, and collaborate with marketing to enhance content visibility.
• Coordinate with designers, multimedia teams, and external writers to ensure content meets quality standards and branding guidelines.
• Analyze content performance and engagement metrics to inform strategy and guide optimizations.

Content Marketing Coordinator

Recruitment

• Source, engage, and screen high-potential candidates for GTM roles Lead initial conversations and assess qualifications, interest, and team fit Own the candidate experience from first outreach through offer Partner with hiring managers to define role requirements and drive hiring outcomes Write clear, engaging outreach and job descriptions that reflect our brand Keep candidate pipelines and notes up to date in our ATS Support interview coordination and scheduling when needed Join debriefs and help move qualified candidates through the funnel Contribute to final-stage steps like reference checks and offer coordination Collaborate with the talent team to improve hiring processes and candidate experience

Talent Acquisition Specialist, GTM

• Partner with our talent team and hiring managers to deeply understand talent needs across the organization.
• Utilize cutting-edge sourcing techniques to identify and engage top-tier candidates.
• Screen resumes and conduct assessments to ensure candidates meet our high standards.
• Coordinate and schedule interviews, ensuring a smooth and positive candidate experience throughout the process.
• Maintain accurate and up-to-date candidate records in Comeet, leveraging data to drive informed decisions.
• Support employer branding initiatives to attract top talent and enhance our reputation as an employer of choice.
• Collaborate closely with hiring managers throughout the hiring process.

Talent Acquisition Specialist

• Lead full-cycle recruitment for key, strategic, and executive-level roles
• Build and execute talent strategies that support business objectives
• Partner closely with leadership to define hiring plans and talent priorities
• Serve as a mentor, promoting best practices and driving talent KPIs
• Use data and recruitment metrics to improve and optimize processes continuously
• Deliver an exceptional, inclusive candidate experience throughout the hiring journey
• Lead strategic talent initiatives, including employer branding and diversity hiring programs
• Optimize tools, workflows, and sourcing strategies to enhance efficiency and scalability

Talent Acquisition Lead

Backend Engineer

• Plan and develop new features and services in a truly Agile environment.
• Contribute to code infrastructure and improve SaaS architecture for scale.
• Write complex business logic, optimize databases to run heavy queries.
• Integrate with a variety of 3rd party services and own features from conception to post-production.
• Collaborate within an innovative, fast-growing R&D team using Node.js, NestJS, React, AWS, MySQL/Postgres, RabbitMQ, Lambda, Kubernetes, Docker.

Backend Developer

Product Designer

• Define and evolve the company-wide design vision and strategy aligned with product and business goals
• Build, lead, and mentor a high-performing product design team
• Scale a comprehensive Design System to ensure consistency across all products
• Lead all UX and product design processes, including user research, journey mapping, wireframes, prototyping, user testing, and validation
• Collaborate closely with PMs, engineers, data, and stakeholders to align user needs with business impact
• Set and track design KPIs (usability, adoption, NPS, etc.) to measure design quality and influence
• Advocate for user-centered design and embed a strong design culture across teams
• Present and communicate design strategy to executive stakeholders and influence company priorities
• Work cross-functionally with marketing and brand teams to ensure visual alignment
• Deliver beautiful, functional, and business-aligned user experiences across the platform

Director of Product Design

Full-stack Engineer

• Plan and develop new features and services for Agora's SaaS platform
• Contribute to code infrastructure and improve SaaS architecture for scale
• Implement backend business logic and craft frontend UI end-to-end
• Work in an Agile environment using Node.js, React, AWS, MySQL/Postgres, RabbitMQ, Docker, Kubernetes, Lambda
• Collaborate with the team in a fast-growing R&D department in Tel Aviv

Full Stack Developer

Sales Development Rep

• Outbound prospecting in Spanish: identify, research, and engage new prospects through phone, email, and LinkedIn
• Inbound lead engagement in English: connect quickly with inbound leads, conduct discovery and qualification conversations
• Dynamic multi-channel outreach using phone, email, and LinkedIn
• Join sales team meetings you scheduled and help move prospects through the sales funnel
• Proactively reach out to inbound leads who have shown interest
• Participate in ongoing training and coaching to refine sales development techniques and strategies