Agilent Technologies

Full-stack Engineer

• Own end-to-end software engineering for platform components and lab workflow software—spanning instrument control, data pipelines, scientific analysis, and shared services.
• Translate enterprise software strategy into scalable delivery plans, engineering standards, and quality metrics.
• Partner closely with Product, Architecture, Security, and R&D leaders to ensure tight alignment from roadmap to release.
• Drive the transition from legacy, monolithic architectures to modern, composable architecture.
• Ensure software portfolio meets high standards of reliability, performance, scalability and user experience.
• Operationalize Generative AI and ML tools within the SDLC to improve developer productivity, code quality, and release velocity.
• Lead and develop distributed, global engineering teams across regions and product lines.

AVP – Instrument Software Engineering

Backend Engineer

• Define architectural principles, design patterns, and reference architectures
• Ensure alignment across various deployments, including cloud-native
• Lead an architecture function that guides and reviews software design
• Act as a senior technical authority and trusted advisor to engineering and R&D leadership

AVP, Product & Platform Architecture, AI

Administration

• As an Enterprise Program Administrator, your primary responsibilities will be to work with your assigned customers, service vendors, and others as the need arises, to meet the customer's service requirements.
• This will include scheduling Preventive Maintenance and repair services, ensuring that service requests are acted on in a timely manner, and responding to customer requests and inquiries.
• You may also be responsible for recommending vendors, administering procurement functions, and reporting costs.
• Schedule on-site repair for contract, warranty, and trade requests.
• Schedule all Preventive Maintenance and Compliance Services.
• Maintain and use accurate coding standards to ensure data accuracy.
• Has ownership of Support delivery for the assigned customer.
• Communicate with the customer to clearly identify and set expectations, address any expectation issues, and keep customers updated on the status of their calls.
• Handles customer feedback and communication.
• Communicates with and leads schedules with 3rd party service providers.
• Development of customer relationships, often requiring tact, persuasion and negotiation skills.
• Directly contact External and Internal Customers of all levels.
• Initiates partner concern to Support Management of Customer issues.
• Solves a variety of problems varying in complexity, involving multi-departments.
• End-to-end service management.
• Understand service management asset delivery needs, service levels, and cost.
• Run Third party service delivery within customer's system and processes.
• Report and supervise 3rd party delivery and costs.
• Recommend improvements for both delivery and costs that meet needs and requirements.

Enterprise Program Administrator

DevOps Engineer

• Own the design, implementation, and evolution of enterprise-wide CI/CD pipelines across the R&D organization
• Establish a standardized, scalable platform that accelerates developer productivity and software delivery consistency
• Lead adoption of Infrastructure as Code principles across all environments
• Drive cloud-native platform capabilities across AWS and Azure environments
• Evolve operations from reactive monitoring to predictive, AI-enabled observability
• Partner with Security and Compliance teams to embed automated security and compliance controls directly into CI/CD pipelines
• Lead and develop global platform engineering and DevOps teams

AVP Platform Engineering, DevOps

Product Manager

• Define and own the product vision and strategy for the Instrument Software across all of Agilent.
• Translate customer needs, market insights, and business priorities into a coherent, outcome-driven product roadmap.
• Own product roadmaps across platform, shared services, and core capabilities, balancing near-term delivery with long-term scalability.
• Drive prioritization decisions across competing demands, using clear value, risk, and dependency frameworks.
• Establish best-in-class product management practices across the full lifecycle - from discovery through launch and continuous improvement.
• Build, lead, and develop a high-performing, global product management organization.

AVP, Product Management

Program Manager

• Creating innovative marketing program strategies to capture market share across Agilent's portfolio in the Pharma and Biopharma markets.
• Collaborating with Regional Marketing Program Managers, and field and channel partners to analyze related competitive information, and market and customer data; facilitating effectively program development that meets multi-regional needs.
• Ensuring global efficacy of programs and aligns execution.
• Collaborating with product and segment managers and marketing communications professionals to develop strategic messaging and positioning that is translated into marketing collateral, promotion, and commercialization plans.
• Performing financial analyses and building business cases for programs; Identifying target audiences and offers for a program; Working with marcom to develop the program plans and the appropriate MarCom mix; define content requirements for programs.
• Measuring and evaluating the short- and long-term impacts and return on investment of programs.
• Implementing corrective actions and continuous improvement of program strategy & design, as required.

Global Marketing Program Manager – Pharma Market

Compliance

• Develops and implements programs and processes to ensure compliance
• Prepares document packages for regulatory submissions
• Compiles materials required in submissions and maintains updated information
• Proactively manages the changing regulatory environment
• Reviews product labeling and marketing materials
• Responds to customers and authorities' requests dealing with regulations
• Represents the company in external bodies dealing with standards
• Determines and develops approaches to assignments
• Leads regulatory projects requiring coordination with other functions
• Solves a broad range of problems of varying scope and complexity

Senior Regulatory Professional

Customer Support

• Provide scientific and technical expertise that supports clinical customers across Pathology and Genomics.
• Help customers understand and successfully adopt Agilent solutions.
• Collaborate closely with Sales, Field Service, Business Development Management, and other technical teams.
• Deliver training, troubleshooting, and workflow recommendations.

Pre Sales, Application Support Specialist

Field Engineer

• Supporting customers through on-site activities such as installation, implementation, maintenance and repair of systems solutions
• Diagnoses and resolves product performance problems
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations
• Proactively responds to potential equipment or software issues
• Delivers fully integrated solutions including peripherals, communications, operating systems and applications software
• Serves as an internal resource on technical issues and manages product escalations

Field Service Engineer

Vice President

• Lead transformation and optimization of the R&D operating model across Agilent’s business group.
• Drive engineering excellence and integrate modern development tools and digital capabilities.
• Establish Centers of Excellence (CoEs) and enable high-performance, scalable R&D processes.
• Act as a strategic partner and operational leader to unify product lifecycle practices and development tools.
• Use KPIs and analytics to monitor performance and drive continuous improvement.
• Manage and modernize the end-to-end digital development tool chain.

Associate Vice President – Enterprise Product Development

• Interpret and apply international, federal, state, local regulations related to the product environmental impact.
• Engage with Regulatory Intelligence team for product environmental regulations, proactively identifying emerging regulations and assessing their potential impact.
• Develop and implement proactive risk mitigation strategies to ensure continuous compliance and market access.
• Support business product NPI and ensure new products in compliance with applicable environmental regulations in the addressed market.
• Manage and maintain material of concern compliance within instruments and complex articles, over the product life cycle.
• Oversee and manage Extended Producer Responsibility Obligations for critical global regulatory reporting, including packaging, batteries and e-waste.
• Manage the reporting of product environmental compliance data to regulatory agencies and to customers as required.
• Develop and maintain the product environmental regulatory compliance related processes.
• Support product environmental compliance tool development and implementation.
• Develop and deliver training on global product environmental regulations as needed.
• Provide regulatory guidance related to managing product environmental audits, including audits related to extended producer responsibilities.
• Participate in and lead IT POR projects related to SAP EHS and other enterprise environmental compliance tools.

Environmental Regulatory Affairs Specialist

Call Center Representative

• 전화 및 Kakao e-service를 활용한 기술 지원 제공
• 고객 문의를 신속하고 효율적으로 처리하며 CRM 시스템에 문서화 및 기록
• 문제의 근본 원인 분석 및 원격 해결(가능한 경우)

Engineer, Service Contact Center

Operations

• Drive quality assurance operational excellence activities at all Agilent sites
• Report to Strategy Execution Leader, Quality
• Collaborate with site Quality leaders to deploy quality process improvements
• Foster a culture of continuous improvement in Global Operations Quality
• Develop and own the roadmap of continuous improvement initiatives
• Partner with quality and operations leadership team for committed outcomes
• Lead Operational Excellence events including kaizens and root cause analysis
• Develop business cases based on effective process mapping and benefits realization plan
• Support multi-site activities including strategic initiatives for Cost of Quality

Quality Operational Excellence

Account Manager

• Selling Agilent products to end-user customers
• Must proactively drive the sales cycle and forecast sales accurately
• Achieve all sales targets around quota
• Developing customer relationships and maintaining a high level of customer satisfaction
• Represents the company to the customer and the voice of customer to the company in sales activities
• Proactively prospect for new customers and new opportunities
• Responsible for generating existing and/or new leads and sales for assigned named accounts or assigned geographic, territory, industry or accounts list
• Promotes and sells products and/or solutions to current or new customers/partners and informs customers of new product introductions
• Work collaboratively across all Agilent channels and Remote Account Managers
• Work with Expert Channel on development and implementation of key marketing programs
• Solve a broad range of problems of varying scope and complexity
• Provide rigor around updates, expense reporting and other required business processes

Account Manager – Cell and Molecular Research

Inside Sales

• Support price implementation —apply increases, and when needed, negotiate with tact and data‑driven rationale.
• Own day‑to‑day e‑commerce operations for B2B connections and our online store.
• Drive delivery follow‑up (scheduled ship dates, partial shipments to prevent delays, backorders, and priority lists) and keep customers proactively informed.
• Handle backorder communications - explain status, set expectations, and de‑escalate when timelines shift.
• Clear orders for booking - help customers find the correct catalogue numbers and resolve price discrepancies before orders enter the system.
• Meet sales objectives by driving inbound activities.
• Proactively collaborate with field and cross Agilent teams to drive a differentiated customer experience.
• Prepare and manage quotations across defined consumables lines—accurate, timely, and aligned to pricing and contract terms.