Advocate Aurora Health

Medical Assistant

• Support the care team by performing clinical and administrative tasks that are vital to patient care
• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform lab-related tasks including specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care

Float Medical Assistant, Peds Clinic

General

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Maintains accurate, timely EHR documentation.

Level 3 NICU Registered Nurse, RN – Resource Team

Revenue Operations

• Lead and manage daily operations within the assigned function area
• Ensure adherence to regulatory requirements, accreditation standards, and organizational policies
• Utilize key performance indicators (KPIs) to measure effectiveness, track trends, and implement data-driven strategies for improvement
• Leverage healthcare technology and analytics tools to enhance efficiency, support decision-making, and drive innovation in Mid-Revenue Cycle processes
• Engage with clinical, IT, Compliance, and Revenue Cycle leaders to integrate Mid-Revenue Cycle processes effectively
• Manage and develop a team of professionals by performing human resource functions such as hiring, performance evaluations, and professional development
• Lead initiatives to improve operational effectiveness, oversee timelines, and drive system enhancements

Manager, Mid Revenue Cycle – HIM Operations, Document Management

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes
• Upholds and promotes a culture of safety
• Continuously evaluates patient, team, and unit outcomes, taking action as needed
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation
• Pursues professional development, completes required education, and maintains certifications
• Maintain accurate, timely EHR documentation
• May be required to float to other units, departments, care areas, or facilities within the designated service area to meet patient care needs

Emergency Department Registered Nurse, IL Resource Team

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices.
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care.
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes.
• Upholds and promotes a culture of safety.
• Continuously evaluates patient, team, and unit outcomes, taking action as needed.
• May administer medications, treatments, and therapies safely and according to clinical protocols and procedures.
• Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation.
• Pursues professional development, completes required education, and maintains certifications.
• Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care.

Emergency Department Registered Nurse, PRN

• Support the care team by performing clinical and administrative tasks that are vital to patient care.
• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

Medical Assistant, Licensed Practical Nurse – Clinic Surgery

• Support the care team by performing clinical and administrative tasks vital to patient care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform lab-related tasks including specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care

Medical Assistant – General Surgery

Health Coordinator

• The Centering Pregnancy Coordinator manages the daily operations, scheduling, and logistics of the Centering program while supporting staff and participant enrollment.
• They serve on the Steering Committee, coordinate communication, track outcomes and evaluations, and ensure program quality, sustainability, and accreditation.
• Collaborating with the Centering Healthcare Institute and partners within the system and community.

Centering Pregnancy Coordinator, Registered Nurse (RN)

• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform lab-related tasks including specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care

Medical Assistant I – Electrophysiology Clinic

Per Diem

• Provide efficient, high-quality service to patients who arrive for appointments or who telephone or visit
• Greet and accurately register patients in EMR system verifying essential billing and demographic information
• Coordinate scheduling of patient appointments accurately and efficiently
• Answer multiple incoming telephone lines and determine appropriate recipient of the call or message
• Distribute communications accurately, based on practice protocol
• Resolve a variety of patient questions and refer complex issues to practice manager or clinical staff
• Schedule future appointments and requisitions, laboratory tests, and other diagnostic tests as needed
• Notify patient care area when patient has arrived and is ready to be seen
• Attend to waiting patients in reception

Per Diem Patient Services Representative – Hematology/Oncology Clinic

Operations

• Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity
• Continuously monitors the functioning of the medical group and revises operational procedures as necessary
• Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas
• Establishes effective policies and procedures for each area, updating as necessary
• Schedules non-physician staff ensuring that staff is appropriately deployed among offices
• Functions as a liaison between non-physician staff and physicians to ensure effective service for patients
• Establishes and maintains effective working relationships with group physicians
• Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale
• Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Supervisor, Clinic Operations – Primary Care

Trainer

• Support a clinic setting, alongside an Advanced Practice Provider and Surgeon
• Refer individuals to the appropriate specialist or General Practitioner as necessary
• Provide patient education regarding injury prevention, anatomy, body mechanics, and rehabilitation
• Progress athletes through rehabilitation protocols and return them functionally to a state comparable to pre-injury
• Responsible for rooming patients, checking in basket, DME, injections, assisting front desk and scheduling authorization teammate as needed, medication refills and authorizations, ordering clinic medications for buy and bill

Clinical Athletic Trainer, MSKI

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
• Assists provider with or performs procedures as ordered
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
• Point of Care testing (POCT) per standing order/provider order
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
• Administers medications and vaccines safely following the rights of medication administration
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
• Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant
• Demonstrates effective and timely communication, teamwork, and appropriate escalation
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately
• Ensures equipment and supplies are in working order, and areas are appropriately stocked
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served

Medical Assistant, Internal and Family Medicine

Scheduler

• Using AIDET, collects, analyzes and records accurate and compliant demographic and clinical information in the scheduling system
• Identifies and respond appropriately to callers' communication needs, secures interpreter to complete scheduling and documents record for future visit
• Provides patients with site and appointment date and time options, scheduling per patient preference or first appointment at optimal site
• Accurately enters all required patient demographic and clinical data in scheduling application
• Checks receipt of faxed orders and reviews for accuracy
• Schedules with proper test sequencing when multiple tests are ordered
• Engages in frequent communication with all departments to ensure scheduling openings are current and time blocks are administered as needed
• Explains procedures and provides patients/customers with accurate preparation information prior to exam
• Verifies insurance eligibility and follows up on necessary authorizations

Scheduler – Pre-Access Representative, Sleep Center

Patient Service Representative

• Provide efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Upholds standards of the practice and of the medical group for accurate and timely medical records.
• Play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.