Supervisor, Clinic Operations – Primary Care

Advocate Aurora Health

Supervisor of Clinic Operations managing non-physician staff at primary care clinics for Advocate Health. Ensuring high productivity and effective operations across multiple locations in Wisconsin.

Posted 7/14/2026full-timeMount Pleasant • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $36 - $53 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Health Care Administration with a focus on operational management, staff supervision, and effective communication within a medical practice. Proficient in physician billing, accounting, and maintaining compliance with ethical standards and regulations.

Highest-signal resume keywords

Health Care AdministrationPhysician BillingStaff SupervisionLeadership SkillsInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Office ProceduresAccounts Payable ProcessingPerformance ReviewsOperational ProceduresHuman Resources Management

Soft Skills

Problem SolvingDecision MakingTeam BuildingCustomer ServiceConflict Resolution

Tools & Technologies

Business Information SystemsComputer Applications

Certifications & Qualifications

Bachelor's Degree in Health Care Administration

Industry Keywords

Medical Practice SettingEthical ConductPatient Service AreasScheduling ActivitiesMedical Records

About the role

Key responsibilities & impact

Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity
Continuously monitors the functioning of the medical group and revises operational procedures as necessary
Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas
Establishes effective policies and procedures for each area, updating as necessary
Schedules non-physician staff ensuring that staff is appropriately deployed among offices
Functions as a liaison between non-physician staff and physicians to ensure effective service for patients
Establishes and maintains effective working relationships with group physicians
Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis
Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale
Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Requirements

What you’ll need

Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field
Typically requires 3 years of experience in a similar medical practice setting
Thorough knowledge of physician billing, accounting and general medical office procedures
Basic knowledge of medical procedures normally associated with a clinic setting
Demonstrated leadership skills including problem solving, decision making, prioritization, team building, customer service, and conflict resolution
Excellent interpersonal, communication, and organizational skills
Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public
Intermediate computer skills including experience in using computer applications in a medical practice setting.

Benefits

Comp & perks

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Paid Time Off programs
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program