Adobe

Content Marketing Manager

• Serve as a trusted advisor and solution expert within the Ultimate Success Team
• Provide strategic mentorship that accelerates enterprise content maturity and operational efficiency
• Align customer business objectives with technical innovation through secure, scalable strategies
• Advise customers on Content Supply Chain use cases connecting AEM Assets, Sites, Workfront and governance models to measurable business objectives
• Independently deliver foundational cross-solution strategies
• Lead workshops, build sessions, and planning meetings articulating complex ideas to technical and non-technical audiences
• Ensure strategies align with content governance, taxonomy, metadata, rights management, and privacy regulations
• Manage risk and scalability considerations defining and enforcing guidelines

Senior Cross Solution Strategist – Content Management

Manager

• Lead, mentor, and support the growth and development of a team of Firefly Sales Specialists
• Empower the team to demonstrate effective solution selling
• Collaborate with teams to craft and execute sales strategies for Adobe Firefly
• Manage monthly solution-level reporting, pipeline development, and market trend analysis
• Build and maintain a robust partner ecosystem
• Coordinate with marketing team to drive targeted marketing and public relations activities
• Share and build customer references and value metrics

Manager, Firefly Specialist

Account Executive

• Set a multi-year strategic vision, aligning business objectives with customer value
• Solve complex challenges with innovation and resilience, enhancing Adobe’s impact
• Build strong executive relationships (CIO, CTO, CMO, CDO) and drive strategic alignment
• Communicate persuasively, identifying customer challenges and viable solutions
• Demonstrate industry expertise and thought leadership, acting as a trusted advisor
• Articulate Adobe’s unique value proposition, ensuring measurable business impact
• Lead cross-functional collaboration, maximizing Adobe’s ecosystem and partnerships
• Navigate complex sales cycles, involving legal, deal desk, product teams, and integrators
• Drive pipeline growth, maintain account plans, and ensure efficient business execution

Account Director, Enterprise Sales – High Tech

Director

• Establish strong C-level relationships during the sales cycle to understand key business objectives and metrics, instilling confidence in Adobe’s ability to deliver expected outcomes
• Act as the primary liaison post-sale between customer executives and Adobe teams (Product, Legal, Engineering, Professional Services, Technical Support, TAM, and Customer Success)
• Ensure a seamless transition from pre-sales requirements to post-sales execution
• Develop and deliver compelling, executive-ready presentations (return on investment and total cost of ownership) to drive value realization discussions
• Map current and future business processes to identify and prioritize key use cases and value drivers
• Assist customers in navigating organizational changes and implementing effective change strategies
• Build customer advocacy for future marketing opportunities such as case studies and events

Director, Customer Value

Product Marketing

• Identify key improvement areas and develop strategies to capture those opportunities.
• Set annual retention, attrition, and renewal targets across all business lines.
• Evaluate performance drivers and recommend high-impact strategies to ecosystem leaders.
• Monitor global retention and renewal performance.
• Identify risks and opportunities, and recommend actions to ensure business objectives are met.
• Manage global retention programs to ensure business objectives are achieved.
• Proactively identify risks, recommend corrective actions, and drive key program components.
• Build robust operational processes to manage performance and programs.

GTM Strategy Manager

Revenue Operations

• Transform complex data sets into clear, actionable insights that guide executive decision-making across Sales and GTM teams.
• Lead strategic analysis of customer behavior/journey—identifying drivers of success, risk signals, and opportunities for expansion.
• Develop forward-looking insight frameworks that measure how ICX creates business value across customer maturity levels, industries, and customer segments.
• Run the Sales Feedback loop – turn performance patterns into ideas that invent the sales + support and go-to-market approach.
• Partner with Data Engineers to build dashboards and scorecards that scale insight delivery across our global sales and support teams.

Senior Analyst – Revenue Operations

Artificial Intelligence

• Lead, mentor, and inspire a team of AI Engagement Managers
• Create a culture of customer obsession and continuous learning
• Oversee large-scale enterprise programs focused on Firefly and GenAI adoption
• Act as the executive escalation point and trusted advisor for strategic customers
• Partner with Product, Engineering, and Customer Success to translate field insights
• Stay current on GenAI advancements and advocate for consulting excellence

AI Engagement Manager

Marketing Analyst

• Provide senior marketing collaborators with strategic recommendations based on analytics to improve business outcomes across Western Europe
• Enable understanding and adoption of marketing reports and performance capabilities
• Champion automation and self-serve analytics, enabling partners to access and act on insights independently using platforms such as Power BI
• Combine qualitative and quantitative insights to make recommendations to marketing teams on campaign and programme optimisations across events and digital tactics
• Support the Western Europe Marketing organisation by synthesising the impact of marketing to enable weekly business activities, and performance reviews
• Lead data provisions and deliver supportive insights for regular performance reviews (e.g., MBR, QBR) and annual planning efforts to guide spend and optimise the Western Europe marketing plan
• Adapt analytics and insights to the Western European market, collaborating effectively and accounting for local market nuances
• Establish feedback loops and drive continuous improvement in analytics processes, tools, and talent
• Communicate complex analytics simply and persuasively, inspiring and aligning diverse team members across the region

• Grow Adobe's partnership with strategic customers through value realization, adoption and expansion
• Identify new business opportunities to help the Central and Local Government Sectors improve experiences through driving digital experience solutions engagement at the enterprise level
• Build executive level relationships within Government (CMO/CIO/CTO/CFO) as well as establishing meetings with a broad array of executives - proactively selling into multiple levels of an organization.
• Overachieve revenue quota contributing to the region’s overall plan
• Teamwork across the Adobe eco-system of Sales Specialists, Solution Consulting, Professional Services, etc to provide clients a clear understanding of our competitive advantage and why they should choose Adobe’s Digital Experience Solutions.
• Foster collaboration across the partner ecosystem to ensure partners gain a thorough understanding of our distinct competitive advantages and the compelling reasons to select Adobe Digital Experience Solutions.

Account Executive – Public Sector

Sales

• Lead a sales team to generate new business opportunities
• Identify and develop relationships with potential enterprise customers
• Collaborate with product marketing and sales teams for effective positioning of solutions
• Track sales metrics and ensure operational excellence within the team

Senior Sales Manager, Business Professional Specialist

Customer Success Manager

• Accountable for Customer’s overall success with Adobe
• Network within accounts for execution of client's strategy
• Drive adoption of Adobe products
• Identify Customer risk and collaborate with Adobe team
• Contribute to Customer Success thought leadership

Senior Customer Success Manager

• Be accountable for Customer’s overall success with Adobe
• Act as the main point of contact throughout the Customer post-sales lifecycle
• Collaborate with senior level account collaborators to efficiently implement the customer's strategy and roadmap
• Deliver an exceptional customer experience through proactive communication
• Inspire innovation and thought leadership by sharing resources and new ways customers can use Adobe solutions
• Identify Customer risk, and partner with the Adobe ecosystem team to establish and carry out risk mitigation and improvement strategies
• Serve as the voice of the customer internally at Adobe
• Lead ongoing initiatives that help continuously improve our approach and effectively secure our customer’s success

• Focus on the Media, Entertainment and Telco industries, and lead strategy engagements
• Quarterback a team of experts to conduct analyses, develop insights, and deliver actionable recommendations
• Advise senior industry leaders and utilize experience to become a trusted advisor and thought leader

Engagement Manager, M&E, Telco

Sales Operations Manager

• Perform budgeting, planning, and analysis activities for sales operations
• Review capital expenditures and analyze sales-related expenses
• Perform regular variance analysis for expenses and budgets
• Evaluate pricing structures to ensure fit with company objectives
• Effectively incorporate client delivery schedules and operational changes into future revenue forecasts
• Maintain and enhance sales force automation systems, product/service costing models, and margin management tools/systems
• Drive business change by developing a keen understanding of the business, identifying core focus areas through data driven insights, and building trust with business partners
• Partner with the field to craft and establish GTM strategy, own the modeling and implementation of sales territories and quota setting

Senior Sales Operations Manager

Backend Engineer

• Architect and lead enterprise-scale integrations within the Adobe digital marketing platform
• Drive transformation across tools, processes, and delivery standards at an enterprise level
• Validate handoff docs and SOWs for feasibility, alignment, and risk
• Collaborate with Sales and Solution Architects to close scoping gaps and improve selling practices

Senior Cross Solution Strategist – Content Management

Manager, Firefly Specialist

Account Director, Enterprise Sales – High Tech

Director, Customer Value

GTM Strategy Manager

Senior Analyst – Revenue Operations

AI Engagement Manager

Marketing Analyst

Account Executive – Public Sector

Senior Sales Manager, Business Professional Specialist

Senior Customer Success Manager

Senior Customer Success Manager

Engagement Manager, M&E, Telco

Senior Sales Operations Manager

Principal Technical Architect – Quality Management, Strategic Insights