Abbott

Field Engineer

• Responsible for providing on-site support to ADD customers.
• Support field personnel and District business objectives and goals.
• Provide direction and develop mentoring skills to mentor other FSRs.
• Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database.
• Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott.
• Work effectively within a diverse and dynamic team environment.

Field Service Engineer 1 – Great Lakes

Compliance

• Reviews change plans for impact to project deliverables, and provides guidance to the document owners regarding changes to software requirements specifications, and software design descriptions for Abbott’s suite of diabetes management software (cloud and mobile).
• Reviews test plans and test reports to ensure all software changes are verified, and software system is adequately regressed across all environments in accordance with design controls and Quality System Requirements.
• Monitors defect management process and provides guidance to Systems Engineering and V&V teams to ensure software bugs are logged, investigated, tested and dispositioned.
• Active participant in an Agile software development process, including daily Scrum and other recurring Sprint ceremonies.
• Completes software quality tasks in accordance with current Quality System Requirements.
• Works independently with objectives given by SWQA Manager.
• Can plan and coordinate own work according to higher-level project schedules.
• Assists in the development and maintenance of departmental operating procedures to ensure compliance to relevant FDA QSR, ISO guidelines (ISO 13485, ISO 14971), including 21 CFR Part 11 and Abbott Corporate requirements as they relate to the development, verification, validation, and maintenance of medical device software.
• Software Quality lead in various phases of the development lifecycle, as well as initiation of corrective and/or preventative action as it applies to software development activities.
• Maintains schedule and drive to meet project schedule as aligned with project(s) goals.
• Will also estimate, plan, schedule and review own and others’ work products and be accountable for the quality of those reviews and delivery on schedule.
• Considered SWQA compliance SME in support of external/internal audits.

Software Compliance Engineer

Sales

• Develop regional strategic plans to meet revenue, profitability, and market penetration goals, ensuring alignment with sales team.
• Drive regional performance by ensuring alignment and executing on critical sales and service strategies and tactics.
• Collaborate with the field team to identify strategies to increase referrals of appropriate patients to overcome barriers that are restricting national growth and adoption of Acute therapy.
• Provide ongoing coaching and feedback to field sales and support staff through field visits, observation and measurement of results.
• Oversee training strategies and market development plans for the region to ensure the sales and service teams have the skills and tools to drive therapy adoption and revenue targets.
• Lead effective talent management strategies within the region, including implementation of high-quality talent acquisition and talent development skills.
• Develops and maintains relationships with new and existing customers, KOLs and industry leaders.
• Effectively manage and own P&L for the region with finance alignment.

Regional Sales Director, MCS - Northeast

Account Executive

• Full ownership of hospital and office accounts
• Executing strategic sales initiatives designed to exceed established sales goals.
• Work closely with District Manager and cross-functional / interdisciplinary teams to execute the strategic account plan.
• Deliver clinical and scientific benefits and information in a sales environment by comprehensive knowledge of all products, clinical studies, protocols and guidelines.
• Work effectively with Clinical Nutrition Managers, Discharge Planners, Dietitians, HMEs and Physicians
• Prioritize the utilization of resources to drive return on investment.
• Plan and organize to maximize focus on top priorities.

Pediatric Nutrition Specialty Sales Representative

• As the Senior Specialist in the Regulatory Affairs Sub-Function, considered as highly experienced and knowledgeable resource within the organization in directing development of product registration submission, progress reports, renewal, amendments, or periodic experience reports.
• Interacts with country affiliates to compile and prepare registration and submission documentation.
• Serves as regulatory liaison throughout product lifecycle.
• Participates in some of the following: product plan development and implementation, and regulatory strategy.
• Serves as regulatory representative to marketing, research teams and regulatory agencies.
• Manage and evaluate product changes by assessing change scope, regulatory impact and international submission requirements.
• Maintains annual food facility licenses.
• Maintains strong communication and working relationships across business functions, Third party manufacturers, and suppliers.

Senior Specialist, Regulatory Affairs – Nutrition

Medical writer

• Author technical documents with a high level of detail and precision to support domestic and international regulatory submissions.
• Compile and edit manuscripts on clinical studies and scientific reports including special summaries from approved raw data.
• Incorporate graphs, charts, tables, and statistical analyses from approved source files.
• Proofread, edit, circulate, assemble, and inspect submission documents for accuracy and compliance.
• May prepare responses regarding company products, drugs, or diseases and refers in-depth technical inquiries to medical personnel.
• Communicates and coordinates review and internal approval of the technical documents following department procedures.
• Develop and build package inserts using desktop publishing software following approved department procedures.
• Review labeling for consistency with related products specifications.
• Communicates and coordinates review of the labeling with cross-functional team.

Senior Medical Writer

• Manage and grow a portfolio of Strategic Accounts, partnering with established customers to expand solution adoption, increase retention, and identify expansion opportunities across their business.
• Develop and execute sales plans designed to exceed established sales goals for eScreen WP Solutions.
• Create, build upon and grow relationships with assigned strategic current customers, serving as a trusted partner to support retention and expansion.
• Work closely with Strategic Accounts and Client Success teams to support and grow existing assigned accounts.
• Apply sales training to identify needs and present tailored solutions.
• Identify customer needs and deliver on sales opportunities accordingly.
• Prioritize the utilization of resources to drive return on investment.
• Create your call plan and plan accordingly to maximize focus on top priorities.
• Develop action plans (e.g., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of accounts and discussing issues with management to help the organization achieve its sales goals.

Inside Sales Representative – Strategic Accounts

• Manage and grow a portfolio of Enterprise customers
• Support high-volume programs and multi-location needs
• Work closely with Strategic Accounts and Client Success teams
• Apply sales training to identify needs and present tailored solutions
• Prioritize the utilization of resources to drive return on investment
• Develop action plans by analyzing quarterly and monthly sales figures
• Create call plan and plans accordingly to maximize focus on top priorities

Inside Sales Representative – Enterprise Accounts

Analyst

• Perform analysis of Computed Tomography studies and other imaging modalities to assist in achieving the best possible patient outcomes with the Navitor TAVI (TAVR) device through thorough pre-case planning.
• Create physician-facing reports for TAVI (TAVR) valve sizing and case planning using the 3Mensio software.
• Work with the training team to assist in content development as needed for field and customer training.
• Analyze CTs for moderately complex cases and provide the commercial team timely reviews to assist in pre-case planning and help determine suitability for Navitor implantation.
• Analyze CTs and provide timely reviews as needed for various clinical projects.
• Assess when to consult with physician proctors based on case complexity.
• Assist in training stakeholders (field team and/or HCPs) on CT imaging acquisition and interpretation.
• Assist in developing training content relevant to imaging procedures and image analysis for stakeholders (field team and/or HCPs).
• Identify gaps and provide recommendations on CT acquisition process improvements.
• Participate in professional education conventions, proctor and investigator meetings, full team trainings and on-site imaging training at hospitals as needed.
• Participate in national sales meetings, regional and local field meetings, and internal training as needed.
• Answer queries and troubleshoot technical issues as required.
• Mentor and train field clinical team members to increase team productivity and achieve goals.

Imaging Trainer, Screening Analyst

Supply Chain

• Reviews data from various sources to establish and refresh demand forecasts.
• Analyzes trends and updates forecasts as necessary.
• Facilitates meetings with relevant stakeholders to ensure clarity between demand and supply.
• Responsibly manages inventory levels balancing customer service levels and division financial objectives.
• Forecasts inventory levels and reports on actuals.
• Partners with internal / external suppliers, warehouse partners and/or affiliates to optimize the flow of material.
• Elevates short supply risk and leads mitigation efforts.
• Coordinates with customer service and/or affiliates on product allocations during periods of short supply to minimize impact to revenue.
• Represents planning on key divisional New Product Launch (NPI) projects and product phase outs.
• Executes necessary new item setup steps in MRP and SAP systems.
• Leads and/or contributes to cross functional business processes and supply chain continuous improvement projects.
• Maintains addone planning tool, ADMS and SAP planning master data.

Demand Supply Planner

Account Manager

• Increase customer revenue through effective cross and upselling of products and services in assigned region
• Make outbound calls and emails to discuss drug testing needs
• Develop relationships with key customers through quarterly business reviews
• Analyze accounts and identify sales potential of existing customers
• Monitor account performance and address gaps in product adoption or usage
• Create accurate sales forecasts and pipeline information through Salesforce.com
• Work with other individuals and departments within the Government Services organization in a team-oriented fashion
• Coordinate customer requests for contracts and renewals with the Contracts Team

Key Account Manager – Southwest

• Manage the sales incentive compensation program by providing sales reporting by product brand, customer, and geography (territory, district, and region).
• Compilation and analysis of sales metrics to measure sales performance and goal obtainment.
• Assistance in working with various sales channel managers on details, applications, and analysis of sales compensation.
• Assistance in the IC review and annual planning processes.
• The critical review of processes for automation opportunities.
• Monitor and maintain the sales force territory alignments to ensure optimal sales coverage of customer base and geographic efficiencies.
• Provide further support for Sales Planning and Analysis, sales channels, internal cross functional departments (Finance, Marketing, etc.) through report generation and analysis, and ad hoc queries.
• Support various efforts to define, analyze, and recommend solutions to address sales issues based on an understanding of our current business processes and future business needs.

Sales Effectiveness Analyst

• Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards.
• Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines.
• Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication.
• Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support.
• Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits.
• Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability.
• Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts.
• Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development.

Field Service Engineer, Nasa

QA Engineer

• Conduct post-market surveillance activities in compliance with applicable regulatory requirements.
• Document monthly Tracking and Trending reports.
• Write customer inquiry responses.
• Collaborate with cross‑functional teams to develop customer communications.
• Complete risk assessments/evaluations, and execute field action activities.
• Investigate complaints by gathering sufficient data from various sources.
• Write Medical Device Reports (MDRs) and timely communication to regulatory authorities.
• Compose written communications detailing the clinical observation, investigation and/or product analysis, and corrective actions.

Senior Specialist, Product Quality Assurance

• Manage key sales accounts within the blood glucose monitoring solution for inpatient hospital market.
• Identify decision-makers at the client, understand strategic business challenges and priorities.
• Lead, direct, evaluate, and develop a team of account managers to pursue prospects.
• Manage the complete contracting cycle with large key accounts.