Abbott

Clinical Specialist

• Development and implementation of sales strategies and actions plans (weekly, monthly, quarterly) based on account analysis to meet or exceed sales goals for assigned territory.
• Evaluate market opportunities with Country Manager and inform of market dynamics, competitive activity and any issues that arise.
• Provide clinical case coverage, technical support, in-services programs and training to support physicians and staff; effectively direct physician behavior in a clinical setting.
• Collaborate with diverse constituents and physicians within the accounts to generate referrals, procedure scheduling, and ensure good clinical outcomes for patients.

Clinical Specialist – Structural Heart

Supervisor

• Provide leadership to Technical Support agents who provide technical guidance and troubleshooting support on the use of Merlin.net remote care products.
• Assure timely response and closed loop follow-up to clinicians, patients and company representatives by phone and/or email.
• Maintain staff and equipment to assure appropriate technical capabilities and monitor interactions to insure a high degree of quality, efficiency and effectiveness.
• Responsible for hiring and retaining a diverse, highly qualified staff and for providing career coaching, growth, and personal development.
• Accountable for the staff development; critiques, instructs, mentors, evaluates, and coaches.
• Maintain a safe work environment and a strong customer focus.
• Create an environment that consistently fosters employee understanding of quality and train, facilitate, and motivate all employees to actively participate in the process of continuous quality improvement.
• Identify, track and characterize new issues.
• Handle escalated calls as needed.
• Ensure complaints are documented via Field Contact Reports (FCR’s) and forwarded to the Product Performance Group.

Care Supervisor

Account Executive

• Promote and sell Abbott medical devices to physicians, medical laboratories, distributors, and hospitals within an assigned territory
• Contact, visit, and educate clients and potential clients on the Company’s products
• Build and execute business plans in partnership with management to identify, target, and develop new accounts
• Provide medical professionals with information and training on the use of Company products
• Ensure all pertinent patient information is completed and forwarded to patient tracing when required
• Manage physical inventory within the assigned territory
• Collect and study information about new and existing products
• Analyze sales statistics, prepare reports, and perform required administrative sales duties
• Attend trade shows and conferences

Direct Sales Representative

• Provides comprehensive engineering, sales, educational, and technical support.
• Acts as a clinical interface between the medical community and the business.
• Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
• Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Provides additional back-up support to CRM Sales Representatives.

Clinical Specialist, Cardiac Rhythm Management

• Promoting and selling Abbott medical devices to physicians, medical laboratories, distributors, and hospitals within an assigned territory.
• Contact, visit, and educate clients and potential clients on the Company’s products, addressing any questions and concerns.
• Build and execute business plans in partnership with management to identify, target, and develop new accounts.
• Provide medical professionals with information and training on the use of Company products, including staff education, in-services, and technical troubleshooting.
• Ensure all pertinent patient information is completed and forwarded to patient tracing when required.
• Manage physical inventory within the assigned territory.
• Collect and study information about new and existing products, monitoring competitor sales, prices, and products.
• Analyze sales statistics, prepare reports, and perform required administrative sales duties, such as filing expense account reports, scheduling appointments, and making travel plans.
• Attend trade shows and conferences to showcase new products and technologies, meet other sales representatives and clients, and discuss new product developments.
• Prepare special analyses as required.
• Stay current on developments in relevant fields of expertise.
• Resolve and/or facilitate the resolution of problems, including identifying causes to prevent re-occurrence.
• Perform related duties as assigned or required.

Direct Sales Representative, CRM

Engineering Manager

• Primary point of contact for all division category needs with a spend of approximately $100MM
• Nurture stakeholder relationships by serving as a business partner, helping identify critical business requirements and providing sourcing and procurement services that meet expectations
• Influence business initiatives and translate business vision and strategy into aligned category management and strategy with an execution roadmap
• Manage all category contractual obligations in a timely manner including contract negotiation
• Proactively identify continuous improvement opportunities to advance the category such as design for sourcing, innovation, process mapping and improvement, and cost efficiencies
• Provides insight on how to best develop and leverage supplier capabilities to meet business needs
• Monitor market dynamics, supplier competitive landscape, standards and pricing/costing strategy for category
• Ensure optimal balance between value for money, business continuity and cost savings is achieved, while ensuring quality and excellent stakeholder relationship management
• Own and implement agreed purchasing strategies for the category
• Foster a collaborative environment among stakeholders
• Drives Total Cost of Ownership reductions for the category through analytics
• Measure and track performance of the category
• Drive the business to achieve best in class performance
• Partner and collaborate with procurement staff to support cross divisional business initiatives inclusive of AN manufacturing sites
• Mentor, train and develop talent as a leader within procurement

Manager, Procurement Packaging Engineering

Medical Officer

• Supports the Medical Director in overseeing Toxicology - Workplace Services.
• Responsible for ensuring regulatory compliance, providing clinical leadership, and contributing to the strategic direction of occupational medicine and drug testing programs.
• Reviews and interprets drug test results, including determining legitimate medical explanations in accordance with federal regulations.
• Ensures compliance with specimen collection procedures, chain-of-custody requirements, and recordkeeping standards.
• Supports and, as appropriate, conducts fitness-for-duty evaluations, including DOT FMCSA-certified driver medical exams.

Medical Review Officer, MRO

Sales

• Developing and supporting territory sales goals in each physician’s office service area for Similac, PediaSure and Pedialyte.
• Calling on Pediatric, OB-GYN and Family Practices.
• Comprehensive knowledge of all products, clinical studies, protocols and guidelines as well as the ability to deliver the information in a selling environment.
• New product launches.
• The ability to work effectively with Physicians and Nurses.
• Effective administrative skills.
• Budget management.
• Ability to function independently with a high degree of initiative, independence, and autonomy.
• Desire to be self- motivated, seeking out success at achieving both short- and long-term goals.

Pediatric Nutrition Sales Specialist

Account Manager

• Act as a strategic partner to established customers by providing consistent and insightful guidance tailored to their needs
• Build and maintain strong relationships through proactive collaboration and understanding of customer objectives
• Conduct regular customer business reviews and proactively resolve issues to enhance satisfaction
• Collaborate with Sales Development Manager ID , Health System Executive, Distribution Field Managers, and Regional Business Analyst to secure early renewals and mitigate competitive threats
• Develop and execute strategic account plans focused on value expansion and profitability
• Forecast future needs based on market, regulatory, or environmental trends
• Plan, coordinate and manage the sales performance of third-party distributor sales force(s) in the assigned territory.
• Provide regular sales reports, forecasts and communication with sales leaders

Account Manager – Infectious Disease Diagnostics

• Accelerate growth and expand market share across key accounts
• Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets
• Enhance customer satisfaction through proactive issue resolution and regular business reviews
• Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats
• Develop and execute strategic account plans focused on value expansion and profitability
• Identify and implement operational and service improvements to drive customer success
• Perform assay integrations and address laboratory technical needs
• Support new account implementations, including ordering, installation, and validation
• Coordinate order, delivery, and billing processes to ensure operational efficiency
• Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences

Senior Sales Ambassador – Core Lab

General

• The Automation Technical Specialist (ATS) primary job function is to serve as the subject matter expert and provide automation hardware solution implementation services located in large core clinical laboratories.
• Implementation consists of leading a localized team of service specialists to provide on-site services to receive and accept the product shipment, transport to the laboratory location, assemble and test the automation solution prior to turning over the solution for the informatics implementation.
• Utilize and develop consulting strategies and tools that will increase the automation solution strategies for long term customer partnership commitments.
• This individual will apply their advanced technical automation, service, and analyzer knowledge to facilitate efficient and customer centric implementation services within the clinical core lab environment.
• This individual will be the liaison between the customer, local field service, and ADD project manager during the implementation phase and will provide supplemental automation product training to the local field service team during the hardware implementation.
• Responsible for implementing and maintain the effectiveness of the quality system.
• Adheres to and promotes the Abbott Code of Business Conduct.
• This position will provide subject matter expert level support to the local field service teams post implementation for any support escalations.
• The Automation Technical Specialist will also be the subject matter expert for all new automation hardware product launches and/or instrument additions into existing automation sites and will train the local field service teams as needed for those new features.
• Maintain fiscal responsibility and complete each year under expense plan with primary goal of exceeding each year’s work plan.

Automation Technical Specialist

• Developing and supporting territory sales goals in each hospital and office settings for Similac and PediaSure.
• Hospital negotiations and contracting.
• Comprehensive knowledge of all products, clinical studies, protocols and guidelines as well as the ability to deliver the information in a selling environment.
• New product launches.
• An understanding of the hierarchy of hospital departments such as NICU, Pediatrics, Pharmacies, Purchasing, PICU, Nurseries and Nursing units.
• The ability to work effectively with Dietitians, Physicians and Nurses.
• Effective administrative skills.
• Budget management.
• Ability to function independently with a high degree of initiative, independence, and autonomy.
• Desire to be self- motivated, seeking out success at achieving both short- and long-term goals.

Pediatric Sales Specialist

• Drive sales by securing commitments for recommendations from Healthcare Professionals
• Create and maintain relationships within outpatient offices
• Hold customers accountable and ensure compliance
• Execute sales initiatives designed to exceed established sales goals
• Work closely with District Manager and cross-functional teams

Adult Nutrition Outpatient Sales Representative

• Drive sales by securing commitments for recommendations from Healthcare Professionals in Outpatient offices
• Create and maintain relationships within these offices to elevate the importance of nutrition
• Obtain commitments for recommendations and ensure compliance
• Execute sales initiatives designed to exceed established sales goals
• Work closely with District Manager and cross-functional / interdisciplinary teams

Adult Nutrition Sales Representative

Business Development Rep

• Drive new business growth and meet annual sales targets
• Prospecting of net new end users and channel partners in Enterprise market to include Fortune 1000 companies and larger, background screening channel partners, and national third-party administrators
• Lead outreach initiatives and represent Abbott at industry events and tradeshows
• Manage your sales pipeline and opportunities using Salesforce.com and other tools
• Meet or exceed the annual sales plan as established by the organization for new business.
• Coordinate sales outreach activities and tradeshow participation in support of market visibility and continued revenue growth.
• Utilization of Salesforce.com and other tools to manage sales funnel, opportunity development and at risk business.
• Meet or exceed daily required call/customer meetings and advance call planning.
• Meet or exceed required minimum sales funnel value.
• Provide information through formal presentations to prospects
• Work with prospects to introduce, promote, and increase the usage of products
• Assist with the collection and dissemination of information or feedback provided by prospects or customers.
• Represent company at various trade shows or educational meetings and complete all necessary reports.
• Continuously increase knowledge of new developments within the assigned market as well as company products to perform as a subject matter expert.
• Develop and disseminate information to internal executives and staff regarding issues related to customer or prospect acceptance of company’s technology and products during the pre-sale and evaluation process.