Abbott

Program Manager

• Responsible for the leadership direction and management of the Project Management Office (PMO).
• Develops and executes strategies for directing programs, project management leaders, and cross functional front line instrument, assay, automation, and informatics resources necessary to ensure: Superior instrument and automation implementation support to the satisfaction of US customers and clients.
• Compliance with regulatory requirements for both Quality Systems Regulations and Financial Ethics/Compliance laws.
• Optimal resource planning, utilization and justification for successful implementations.
• Primary Functional responsibilities include: PMO staffing, training, development and retention of highly skilled project managers that manage customer-facing projects with various levels of difficulty and wide range of customer differentiation.
• Project leadership and strategic direction for the PMO, field service, technical support and sales teams responsible for all instrument and automation implementations.
• Definition, creation and maintenance of key business processes for implementations.
• Implementation of standardized project planning and control processes to ensure effective execution of projects across all channels.
• Highly accountable for customer feedback/satisfaction touch point results.
• Manages to financial goals including the extended responsibility of generating revenue opportunities for sales and service offerings.
• Ensures speed to revenue objectives are aligned with project plans and enables delivery of revenue through timely project execution.
• Provides project management support of the US Commercial organization.
• Responsible for maintaining a visual management tool to track and report status of approved projects.
• Performs analysis of active and forecasted resource needs against resource availability.
• Identifies potential problem areas and implements corrective actions.
• Directs business strategies and operational activities of Project Managers supporting regional sales districts across the US.
• Takes a leadership role in establishing good project management practices.
• Develops and tracks goals and objectives focused on customer satisfaction and business performance.
• Accountable for financial and process improvements.
• Maintain a highly skilled project management team capable of meeting the objectives and strategies of the business.
• Make timely project management, operational and business decisions with high risk or consequences to the business.
• Cultivates relationships with internal and external customers and develops strong networks throughout the company and industry.

Program Manager – West, Central

Account Executive

• Ensures overall growth for assigned territory by meeting or exceeding defined New Driveline, Equipment, and Digital adoption goals
• Focuses on depth penetration within key customer opportunities as defined by company goals through the use of compelling and influential sales conversations
• Applied Integrity Selling to assist key customers in understanding their needs and moving effectively and swiftly on a path toward achieving customer goals for successful outcomes
• Initiates compelling clinical, evidence-based, and business-based sales conversations with all customer call points regarding Acelis Connected Health service offerings
• Provides consultative insight into professional practices and efficiencies using data management
• Demonstrates consistency, proficiency, and accuracy in daily use of operating systems directly related to specific job function (including Salesforce.com, Concur, Outlook)
• Works with multiple internal functional areas (Marketing, Sales, Clinical/Training, Operations) in planning and coordination of growth efforts and initiatives
• Provides professional consultative reports to build collaborative results-oriented relationships with key Customers & provides patient educational resources
• Uses sales and negotiating experience to overcome barriers to adoption of prospective customers resulting in remote monitoring program development and expansion
• Provides simple service and product presentation demonstrations as needed
• Maintains courteous and respectful working relation with all sales and service partners and all teammates
• Maintains professional working relationship with manufacturer representatives
• Follows all regulatory policies and procedures, privacy and security standards in accordance with government agencies to include HIPAA requirements

Account Executive, VAD

Account Manager

• Increase customer revenue through effective and informed cross and upselling of products and services in an assigned region.
• This is accomplished by making outbound calls and emails to discuss drug testing needs, business needs, obtain re-orders for point of care devices, discussion of new services/products and customer care.
• Relationship development with key customers through quarterly business reviews, and proactive and insightful outreach.
• Develop Territory Action Plan for the assigned region which includes sales targets, focus areas, customer needs, and anticipated trends to meet revenue goals.
• Analyze accounts and identify the sales potential of existing customers, understand sales cycles, budgets, and funding.
• Monitor account performance and proactively address gaps in product adoption or usage, introduce new products promptly and effectively.
• Create, maintain, and provide accurate and timely sales forecast and pipeline information through capture in Salesforce.com.
• Develop relationships with customer personnel and make new contacts with other government and customer organizations to identify key purchasing decision makers to facilitate future sales.
• Work with other individuals and departments within the Government Services organization in a team-oriented fashion, supporting a unified approach to delivering customer solutions.
• Coordinate customer requests for contracts and renewals with the Contracts Team.

Key Account Manager – Northwest

Customer Success Manager

• Provides technical, clinical, educational and sales support to ensure adoption and growth of Abbott leadless technology.
• Works closely with the internal and external customers to drive therapy adoption and procedural success.
• Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients for leadless pacing.
• Provides procedural support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes.
• Assists in education and training activities for Abbott personnel.
• Stays abreast of and communicates clinical data regarding leadless CRM products.
• Coordinates/delivers/implements programs and resources to facilitate market expansion and therapy access.
• Provides market intelligence for fine-tuning of therapy training and expansion plans.

Senior Regional Leadless Specialist, CRM

Sales

• Developing and supporting territory sales goals in each hospital and office settings for Similac and PediaSure
• Hospital negotiations and contracting
• Comprehensive knowledge of all products, clinical studies, protocols and guidelines as well as the ability to deliver the information in a selling environment
• New product launches
• An understanding of the hierarchy of hospital departments such as NICU, Pediatrics, Pharmacies, Purchasing, PICU, Nurseries and Nursing units
• The ability to work effectively with Dietitians, Physicians and Nurses
• Effective administrative skills
• Budget management
• Ability to function independently with a high degree of initiative, independence, and autonomy
• Desire to be self-motivated, seeking out success at achieving both short- and long-term goals.

Pediatric Sales Specialist

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Enterprise Account Manager – Core Diagnostics

• Promote and sell Abbott’s Insertable Cardiac Monitor (ICM) medical devices
• Educate clients on the company’s products and address any client questions
• Build and execute business plans to identify, target, and develop new accounts
• Provide training on the use of company products and staff education
• Analyze sales statistics and prepare reports

Senior Direct Sales Representative, ICM

• Provides technical, clinical, educational and sales support to ensure adoption and growth of Abbott leadless technology.
• Works closely with the internal and external customers to drive therapy adoption and procedural success.
• Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients for leadless pacing.
• Provides procedural support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes.
• Assists in education and training activities for Abbott personnel.
• Stays abreast of and communicates clinical data regarding leadless CRM products.
• Coordinates/delivers/implements programs and resources to facilitate market expansion and therapy access.
• Provides market intelligence for fine-tuning of therapy training and expansion plans.
• Liaison with marketing for technology improvements and next generation product feedback.
• Completes administrative reporting as assigned.
• Exercises judgment in planning and organizing work; monitors performance and reports status.
• Uses best business practices to ensure success and cost effectiveness in areas of responsibility.
• Ensures employee compliance with Abbott policies and practices.

Senior Regional Specialist, CRM

• Achieve sales targets through efficient and effective sales cycle and territory management.
• Maintain sales base while closing new business in both new and existing accounts.
• Efficiently navigate complex sales environments with multiple stakeholders and dynamic decision-making criteria, while also building relationships.
• Develop and execute sales strategies, while anticipating potential risks and proactively developing and implementing mitigation plans.
• Utilize available resources effectively.
• Ensure that all administrative tasks (i.e., training modules, expense reports, sales forecasts, etc.) are completed promptly and accurately.
• Travel within assigned territory is up to 50% and will provide customer-focused service and effectively support business goals.

Hospital Sales Representative – Point of Care Diagnostics

• Responsible for the development and performance of all sales strategies in assigned market.
• Drive primary sales, secondary sales and ensuring brand presence in defined markets.
• Supervise/manage the distributor network to achieve desired sales objectives.
• Develop customer management plan, approve expiry products issue credit note for distributors under control.
• Recommend appointment and credit limits of distributors.
• Develop, execute & plan resource utilization and participate in Strategy Execution review meetings.

Sales Manager

QA Engineer

• Manage the end-to-end integration of Synlait, ensuring operational, cultural, and strategic alignment.
• Direct the Plant Quality Assurance Operations Organization to ensure positive compliance outcomes at the site.
• Develop the site quality strategy to achieve business objectives while ensuring compliance with global regulatory requirements.
• Direct and implement programs at the site to comply with all regulatory requirements to ensure products meet customer expectations.
• Support the resolution of product quality issue resolutions with various departments.
• Assure line of communication with Senior Leaders on critical quality issues.
• Provide oversight to disposition of high risk product non-conformance situations.
• Assure staffing and leadership continuity through talent management succession planning.

Director, Site Quality Assurance

Learning and Development

• Lead, manage, develop, and—when required—hire or transition Training Staff.
• Deliver internal and external training for the AlinIQ portfolio across global locations.
• Manage and execute training projects such as AMS Academy, Foundation Training, and AlinIQ AMS Customer Training.
• Drive Customer-Centric initiatives to ensure world-class training experiences.
• Coach and develop DHS Field Service teams, Global/Area Delivery Trainers, and Customer Trainers.
• Deliver customer-facing training sessions and workshops.
• Design, develop, and maintain training plans, courses, and curriculum for service and customer audiences.

Training Manager

• Achieve sales targets through effective sales cycle and territory management
• Maintain sales base while closing new business
• Navigate complex sales environments with multiple stakeholders
• Develop and execute sales strategies and mitigation plans
• Complete administrative tasks promptly

• Responsibilities entail securing access for the entire line of ADC Products to the regional accounts within the territory.
• Developing relationships and mutual strategies within the defined regional accounts to open or improve access for ADC products.
• Assess business impact of contracting opportunities to include overall profitability and impact on sales and margin.
• Working to ensure optimal contract value and efficient implementations/training.
• Account Management/Customer Care Leadership and self-development.
• Effectively manage assigned budget while maximizing return on investment.

Senior Regional Account Manager – SouthWest Region

Consultant

• Estar a cargo de las zonas de Sur Chico (Ica, Chinca, Pisco, Cañete).
• Efectuar visitas en terreno a médicos de distintas especialidades.
• Promoción de nuevos productos y entrega de muestras médicas.
• Conocer integralmente el entorno, mercado y perfil de clientes de la zona a cargo.
• Organizar y planificar el plan de trabajo semanal de forma óptima.
• Promocionar eficazmente los productos de la división al Target de médicos.
• Implementar y cumplir las estrategias y actividades del ciclo promocional.
• Controlar y entregar adecuadamente las muestras médicas y material promocional.
• Optimizar el uso de las herramientas de trabajo (iPAD, celular, visuales, etc).
• Realizar las convocatorias de asistencia a eventos presenciales-virtuales.

Program Manager – West, Central

Account Executive, VAD

Key Account Manager – Northwest

Senior Regional Leadless Specialist, CRM

Pediatric Sales Specialist

Enterprise Account Manager – Core Diagnostics

Senior Direct Sales Representative, ICM

Senior Regional Specialist, CRM

Hospital Sales Representative – Point of Care Diagnostics

Sales Manager

Director, Site Quality Assurance

Training Manager

Hospital Sales Representative – Point of Care Diagnostics

Senior Regional Account Manager – SouthWest Region

Consultor