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About the role
Key responsibilities & impact- Assists sales representatives in setting up new accounts planning to implement DBS therapy.
- Supports ongoing training at accounts and with new/existing representatives to strengthen customer and team expertise in DBS procedures.
- Collaborate with KOLs to promote best practices for DBS procedures and programming.
- Partners with Senior TDM team members to provide strategic account support and facilitate communication between KOLs and Upstream/Product Development teams.
- Supports advanced or complex DBS cases to assist customers and sales representatives.
- Works with Regional Sales Managers (RSMs) and TDM team members on annual regional sales forecasts by tracking and summarizing customer feedback, product use, workflow/case volumes, and competitor activity.
- Collaborate with Sales and Marketing leadership to develop customer engagement strategies for enabling technologies.
- Maintains relationships with major accounts, assisting sales representatives with account support, negotiation, and deal closure.
- Contributes to marketing strategy development, including recommendations for product or product line revisions and pricing considerations.
- Assists sales support and marketing teams with sales promotion, training, and market research activities.
- Maintains current knowledge of relevant clinical, regulatory, and product developments.
- Identifies, resolves, and helps prevent recurring issues by determining root causes.
- Supports Company initiatives related to Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
- Ensures compliance with FDA regulations, other regulatory requirements, Company policies, and standard operating procedures.
- Maintains positive and cooperative communication with all internal and external stakeholders.
- Performs additional duties and responsibilities as assigned.
Requirements
What you’ll need- Bachelor’s degree in a related scientific/medical field, marketing, or equivalent.
- Minimum of 4 years of experience in medical device product areas or related disciplines, including direct sales experience.
- Effective delegation, follow‑up, and team‑building skills.
- Knowledge of physicians and clinical practices within the medical device market.
- Strong judgment and experience applying advanced sales principles.
- Strong verbal and written communication skills, with the ability to interact professionally with healthcare professionals and communicate effectively across multiple organizational levels.
- Well‑organized with the ability to balance multiple projects and meet deadlines with guidance.
- Demonstrated ability to learn quickly and apply technical knowledge.
- Ability to perform intermediate arithmetic calculations; interpret graphs, diagrams, and schedules; and apply logical problem‑solving.
- Proficiency with commonly used computer programs and applications, including email, Microsoft Office, and graphics software.
- Ability to work effectively in a matrixed, geographically diverse, fast‑paced environment.
- Strong organizational, planning, and follow‑up skills with the ability to hold others accountable.
- Willingness to travel regionally as needed to support business activities, around 50-75% of the time.
Benefits
Comp & perks- Career development with an international company
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DBS therapymedical device salessales forecastingmarket researchquality management systemsenvironmental management systemsFDA regulationsadvanced sales principlestechnical knowledgeintermediate arithmetic calculations
Soft Skills
effective delegationteam-buildingstrong judgmentverbal communicationwritten communicationorganizational skillsplanning skillsproblem-solvingability to balance multiple projectsability to hold others accountable
