A. O. Smith Corporation

Engineer

• Assist in designing, preparing, and implementing lean process plans for new products and product improvements
• Analyze and plan workforce utilization, space requirements, workflow, and facility layouts for maximum efficiency
• Provide input on manufacturing, equipment, and tooling solutions to balance product cost and lead time
• Interface with operations and support personnel to accomplish assigned tasks
• Coordinate design concept proposals for project evaluations and cost estimates
• Assist with implementing new equipment, tooling, and process techniques
• Support time studies, layout, production time analyses, line balancing, and process improvements
• Participate in selecting, purchasing, and improving tools and fixtures
• Revise and document manufacturing processes and procedures
• Collaborate with engineers, supervisors, manufacturing personnel, and maintenance staff
• Troubleshoot problems and support equipment installation and setup
• Perform other assigned activities

Manufacturing Engineer

Operator

• Initiate operations in accordance with customer requirements and monitor performance to optimize production processes
• Gather materials as needed to maintain production
• Perform complex, critical setup, operation, and adjustment of equipment to produce product within specifications
• Perform visual quality checks using tools and gauges to examine products for defects
• Operate and monitor equipment and replenish materials as needed
• Perform changeovers accurately and efficiently
• Remove parts from the machine after the cycle is complete
• Use computer monitors to operate equipment
• Complete paperwork related to production activity
• Report quality, process, equipment, and material problems to the production lead or supervisor
• Train other operators as needed or requested
• Wear required PPE
• Maintain the work area and equipment in a clean and organized condition
• Cross-train to permit movement throughout and between departments
• Perform other duties and operate machinery as assigned by the lead or supervisor

Machine Operator 3

Sales

• Work with the National Sales Channel Manager to understand initiatives and develop a plan of action that supports the goals of the territory
• Develop a strong understanding of Water-Right, Master Water Conditioning and AO Pro products and applications
• Call on users and prospective users of water treatment products to influence the purchases of A. O. Smith Water Treatment’s equipment and services
• Support existing customers and attract new prospects with on-site technical and resource trainings
• Attend and support industry and customer events in your assigned region
• Meet sales and expense objectives outlined in the annual budget
• Assist with properly applying and trouble-shooting water treatment solutions and provide in-field support when needed
• Take part in monthly reviews and planning sessions to gauge progress, overcome challenges and review opportunities
• Follow up on leads, inquiries, and customer issues in a timely manner

Regional Sales Manager

Manager

• Design, develop, implement and oversee organization's EHSS programs, procedures and systems
• Manage EHSS activities including EHSS performance, safety audits, investigations, preparing reports and recommendations, waste management programs, and managing relationships with community or environmental stakeholders
• Direct management of worker's compensation claims
• Maintain EHSS metrics, record keeping, and communications
• Manage EHSS vendors, expenses and budget
• Represent facility on EHSS Council
• Perform other duties as assigned

EHS Manager

Technician

• Installs and maintains the computer-controlled systems and robotic devices used within industrial and manufacturing facilities to reduce human intervention and maximize efficiency.
• Supports engineering functions by assisting in the design, programming and implementation of manufacturing equipment and processes.
• Collaborates with controls and mechanical engineers to perform routine diagnostic checks on automated systems, monitor automated systems, isolate problems and perform repairs.
• Communicate with controls and mechanical engineers in the design and service of control systems ranging from electromechanical devices and systems to high-speed robotics and PLCs.
• Consults with supervisors, product engineering, maintenance operators and other associates regarding manufacturing capabilities, production schedules, and other considerations to facilitate production processes.
• Utilizes process information, such as KPI’s, to monitor and implement improvements to processes and equipment.
• Must be proficient in connecting to, communicating with, and general use of various PLC platforms.
• The position may require overtime, weekend and/or holiday work. Takes “On-Call” duties as scheduled.

Controls Technician

Planner

• Responsible for assisting in all aspects of the raw material planning process in a lean manufacturing environment including communication with suppliers and internal customers to ensure all raw materials needs to support production requirements
• Ensure customer order delivery commitments are met
• Achieve company cost, lead time, and inventory reduction goals
• Coordinate work within or between departments of the plant to support production
• Assist in preparing production schedules and work orders
• Compile records of production and reports on volume, materials, etc
• Collaborate with more experienced engineers in deciding the use of production machines, equipment and tools
• Prepare detailed production schedules in accordance with required volumes, plant capacity and materials availability
• Control actual figures of production and prepare schedule adjustments whenever required
• Help analyze and eliminate slow-moving and obsolete inventory
• Assist with and analyze MRP and forecast data, generate purchase orders, and manage Kanban's to meet production needs with minimal inventory investment
• Communicate company requirements to suppliers as well as internal customers
• Assist Senior Production planner resolves issues with suppliers relative to material availability and quality
• Assist with coordinating material shipments with internal and external logistics services
• Identify and communicate material supply issues that may affect production schedules
• Other duties as assigned

Scheduling Planner

Supervisor

• Responsible for the materials management function relating to the planning, procurement, storage, control, and distribution of materials and products to meet company objectives
• Directing and administering production control, inventory control, shipping and receiving, and materials stores
• Maintains optimum inventory levels to ensure on-time deliveries
• Supervises year-end physical inventory and maintains perpetual inventory system
• Coordinates with purchasing department for scheduling deliveries according to operational requirements

Materials Supervisor II

General

• Pull materials to the assembly station for production
• Return empty totes to the warehouse
• Replenish warehouse with new stock, keeping oldest stock in front
• Bring literature packagers to the workstations needed for production
• Maintain organized, identified racks and staging areas
• Communicate with supervisor regarding potential parts shortages or overages
• Assist with removal of cardboard, pallets and trash
• Assist with daily cycle counts and inventory control
• Read work orders and production schedules to determine material needs
• Ensure overall shop cleanliness and appearance
• Perform Material Handler functions as needed including forklift operation and use of warehouse scanners
• Be flexible to work in different areas and on different tasks
• Lift up to 50 pounds as required

Parts Picker – Material Handler

Associate

• Responsible for preparing and executing daily shipping activities including picking, packing, labeling, staging, and coordinating outbound shipments to ensure accuracy, compliance, and on-time delivery.
• Prioritize and organize daily workload
• Prepare order detail sheets for packing
• Pick required materials and request materials as needed
• Pack orders according to order detail sheets
• Coordinate with pack line lead or coordinator when quality checks are required
• Label cartons and pallets to meet shipping requirements
• Finalize pallet/carton wrapping and stage shipments in assigned outbound locations
• Coordinate daily pickups with material handlers and carriers
• Provide order details and Bills of Lading (BOLs) to the coordinator upon shipment pickup
• Maintain continuous communication with the shipping and warehouse team
• Verify all outgoing shipments include required documentation (BOL, commercial invoice, pack slip, placards, PRO numbers)
• Identify when assistance is needed to avoid shipping delays
• Utilize required safety equipment and follow safety procedures
• Comply with all safety, quality, and procedural requirements
• Maintain a clean and organized work area
• Perform other duties as assigned

Shipping Associate

Supply Chain

• Complete daily cycle counts to ensure inventory accuracy
• Perform daily bin maintenance activities
• Research and report inventory discrepancies to the Inventory Control Supervisor
• Ensure FIFO is followed
• Operate a fork lift
• Utilize Microsoft Office (Excel, Word, Outlook) to prepare spreadsheets, charts, graphs, and monthly inventory status reports
• Execute inventory transfers to correct discrepancies
• Assist LTOs during system or radio failures or periods of increased product demand
• Ensure timely supply of raw materials and components to production areas
• Accurately record finished goods into the appropriate warehouse locations
• Perform additional duties as assigned

Inventory Control Associate

• Assemble complete water softener units on a final assembly line including tanks, control valves, resin tanks, plumbing and electrical components
• Follow standard work instructions, visual aids, and assembly specifications to ensure accurate and consistent builds
• Perform visual and functional quality checks throughout the assembly process
• Identify and report defective parts, quality concerns or equipment issues to the Team Lead or Supervisor
• Meet daily production targets while maintaining safety and quality standards
• Maintain a clean, organized and safe workstation in accordance with 5S and safety requirements
• Accurately complete production counts and required documentation
• Support cross-training and assist in other assembly or production areas as needed
• Follow all safety policies, work rules and PPE requirements at all times

Assembly Operator I – Final Assembly

• Reading Bill of Materials
• Pick Parts from Multiple Locations
• Assemble Components
• Inventory control
• Shop clean up
• Quality control
• Ability to frequently lift up to 50 lbs.

Production Associate, 3rd Shift

Buyer

• Develop/maintain supply plans to support production requirements, including review of demand signals, forecasts, and schedule changes.
• Create, analyze, and maintain material requirements (MRP) inputs/outputs to ensure correct planning parameters (lead times, MOQ, safety stock, lot sizes) are accurate and effective.
• Coordinate with NAWH Procurement on pricing/terms as needed by providing volume, demand, and inventory data to support sourcing and cost decisions.
• Maintain ongoing correspondence with suppliers.
• Plan/release purchase order/blanket order releases in accordance with the approved production plan and material requirements.
• Support invoice resolution by validating receipts and pricing alignment and coordinating with AP to clear discrepancies.
• Coordinate MRO replenishment planning as assigned, ensuring stocking levels and service levels support site needs.
• Confirm timely and complete receipts against production requirements; investigate and resolve shortages, overages, and late deliveries.
• Track supplier on-time delivery and quality performance; communicate issues, maintain documentation, and drive recovery plans with suppliers.
• Manage inventory to achieve service, accuracy, and inventory turns targets through proactive planning, parameter maintenance, and exception management.
• Plan, coordinate, and communicate blanket/purchase order releases and schedule updates to support production requirements and capacity constraints.
• Maintain inventory levels and safety stock settings in alignment with inventory turns goals, lead times, and demand variability.
• Drive root cause analysis and corrective action with suppliers and internal stakeholders when quality or delivery performance is non-compliant.
• Maintain ethical and compliant supplier interactions and ensure communication and documentation meet company and regulatory expectations.
• Maintain system data required for planning and execution and support ordering and invoice payment workflows.
• Build alliances across departments (Production, Engineering, Quality, NAWH Purchasing, Logistics, Finance) to align priorities and resolve constraints.
• Measure and monitor supplier performance in on-time delivery, lead-time adherence, and cost of poor quality; communicate trends and corrective actions.
• Coordinate dispute resolution with suppliers related to shortages, damaged goods, quality defects, delivery failures, and related credits/debits.
• Coordinate returns of non-compliant merchandise in conjunction with Quality and the supplier, including required documentation and replacement timing.
• Continuously evaluate supply and planning options to improve service levels, reduce shortages, and optimize total delivered cost (with NAWH Purchasing).
• Collaborate in the selection of suppliers and subcontractors according to company procedures, providing planning inputs.
• Develop and/or improve planning, analytics, and systems skills vital for business growth.
• Anticipate and adapt to change by re-planning quickly in response to demand shifts, constraints, and supplier performance.
• Ensure internal/external customer satisfaction through high plan adherence, clear communication, and timely issue escalation.
• Work toward meeting department and company objectives such as inventory reduction, improved schedule attainment, and reduced expedites.

Buyer III

• Interpret and enforce company policies and procedures to Leaders and Operators.
• Responsible for establishing a safe workplace through employee involvement.
• Notify Human Resources of emergencies and employees needing first aid.
• Investigate all injuries; provide support on implementation of suggested corrective procedures.
• Initiate or suggest plans to motivate workers to achieve work goals.
• Responsible for timely notification of scheduled hours to leaders and employees.
• Responsible for completing employee time, absenteeism, and vacation paperwork or systems in a timely manner.
• Develop and promote positive relations with employees through effective communication of company policies and procedures.
• Responsible for investigating conflicts and the discipline of personnel within the Manufacturing Department.
• Responsible for coordination and implementation of the cross training program, the manufacturing training program and departmental rotation plans.
• Analyze and resolve work problems, or assist Leaders in solving work problems.
• Inspect products to verify conformance to specifications; analyze all nonconformances for root cause and implement corrective procedures.
• Confer with other supervisors to coordinate activities of individual departments.
• Study production schedules, estimate man-hours requirements for completion of job assignment and make appropriate action plans.
• Responsible for timely completion of all manufacturing production schedules including subassemblies, service requirements, and other department requests.
• Responsible for product quality in accordance with established Company guidelines and / or specifications.
• Interpret specifications, drawings, and job orders to workers, and assign duties.
• Establish or adjust work procedures to meet production schedules.

Production Supervisor

Outside Sales

• Develop, implement, manage, and maintain the business plan and sales strategies for high efficiency water heating products
• Manage activities of Representative Agencies within the territory
• Direct contact with plumbing industry related customers, shows, and events
• Collaborate with National Sales Manager and Regional Sales Managers to execute strategies for high efficiency product adoption and sales
• Focus on Heat Pump, Condensing Tank, and Tankless technologies
• Travel 80% to support and maintain assigned territory
• Develop and execute a sales plan outlining objectives, target markets, and tactics
• Coordinate with National and Regional Manager to execute tactical sales plans
• Measure and report on product specification, installation, and sales training programs
• Identify and pursue new business opportunities
• Cultivate and maintain relationships to maximize sales opportunities
• Monitor performance metrics for improvement