20four7VA

SEO Marketing

• Conduct keyword research to identify relevant search terms related to HVAC, plumbing, and related services
• Optimize website content, including blog posts, landing pages, and service/product pages
• Monitor and analyze website performance using tools such as Google Analytics and Google Search Console
• Collaborate with the marketing team to develop and implement SEO strategies
• Stay updated on industry trends, Google algorithm changes, and SEO best practices
• Assist with link-building campaigns and outreach to relevant websites
• Track and report on SEO performance metrics such as keyword rankings, traffic, and conversions
• Provide recommendations to improve website structure, user experience (UX), and overall content strategy

SEO VA

Executive Assistant

• Support a growing professional voiceover and live announcing business
• Build and implement a structured CRM and outreach system that generates consistent leads
• Research, recommend, and implement a CRM platform
• Build structured pipelines for different client types
• Create organized tagging, segmentation, and tracking systems
• Ensure CRM supports long-term scalability and automation
• Design and build automated email workflows
• Develop segmented outreach campaigns
• Implement automation triggers and follow-up sequences
• Build and manage targeted contact lists
• Track open rates, replies, conversions, and optimize accordingly
• Recommend AI tools to streamline research and outreach
• Improve efficiency in lead sourcing and personalization
• Create documentation/SOPs for system maintenance

Marketing & CRM Automation Virtual Assistant, Voiceover Business – Project-Based

Ecommerce

• Create and manage Shopify product listings for drop ship décor, POS, and regular décor inventory
• Upload product descriptions, images, pricing, and variants accurately
• Organize products into collections
• Maintain inventory accuracy and ensure listings are optimized for customer experience
• Perform ongoing product updates as needed
• Resize product photos for optimal display on listings
• Ensure consistent image formatting and quality
• Optimize images for web performance and loading speed
• Utilize Canva for product-related graphic design work
• Create simple marketing visuals or product enhancements when needed
• Maintain consistent brand aesthetics across listings

Shopify eCommerce Support Virtual Assistant

Operations

• Assist with order entry and updates in order management and e-commerce systems
• Review customer orders for accuracy, including items, quantities, and shipping details
• Monitor order statuses and report delays, errors, or exceptions
• Track shipments and assist with basic order status updates
• Cross-check orders against available inventory and report discrepancies
• Communicate updates to internal teams as instructed
• Complete additional administrative and order-related support tasks as assigned

Order Operations Support

Social Media Manager

• Manage daily posting and scheduling across all platforms
• Create and publish: Reels (short-form videos), Carousels, Stories
• Draft basic video scripts aligned with brand tone
• Develop monthly content plans aligned with strategic content pillars
• Coordinate with video editors on revisions and approvals
• Perform light video editing (cutting clips, adding captions, formatting)
• Repurpose long-form and past content into short-form formats
• Create content from provided themes, talking points, or frameworks
• Develop strong hooks, captions, and storytelling outlines
• Create mood boards for location-based content
• Batch edit and organize content for monthly rollout
• Organize and categorize content from cloud storage systems
• Monitor and respond to comments and DMs
• Actively engage with followers on reels and stories
• Build and manage ManyChat (or similar) automations
• Identify and qualify potential leads and inquiries
• Support growth of additional brand accounts under the same portfolio
• Maintain a dynamic content calendar
• Prepare monthly reel, carousel, and story plans
• Provide weekly performance insights
• Deliver monthly trend reports (hooks, formats, tools, content types)

Senior Social Media, Content Marketing Specialist

• Create accurate and comprehensive medical documentation during or after patient encounters.
• Join phone calls with the Nurse Practitioner and patients to document symptoms, concerns, medical history updates, and treatment notes.
• Pre-fill or prepare notes by reviewing previous medical history, diagnoses, and relevant information to streamline the consultation.
• Upload, organize, and maintain patient documentation securely in OneDrive.
• If experienced, assist in navigating PointClickCare for documentation, chart updates, or patient lookup.
• Maintain strict confidentiality of all patient records and sensitive health information.

Senior Medical Scribe, Charting Virtual Assistant – Part-Time

• Create and edit high-engagement Instagram Reels and short-form content
• Apply strong hooks, pacing, captions, and formatting optimized for reach
• Research trending topics, formats, and engagement-driven content styles
• Manage daily posting, captions, and audience engagement (comments and DMs)
• Design bold logos, apparel graphics, and product mockups
• Create print-ready designs for sweatshirts, t-shirts, and merchandise
• Maintain consistent visual branding across products and social platforms
• Prepare assets compatible with print-on-demand workflows
• Spearhead Shopify store build-out and ongoing updates
• Improve product presentation, layout, and visual consistency
• Support product uploads, collections, and basic site edits
• Execute creative direction quickly with minimal supervision
• Proactively suggest content ideas, design concepts, and improvements
• Maintain organized content libraries and posting schedules

Marketing Virtual Assistant, Social Media, Graphic Design

• Create and maintain weekly driver work schedules.
• Review daily overtime to ensure minimum overtime for drivers.
• Ensure all drivers clock in and out daily in the timekeeping system.
• Monitor timecards for missing punches and contact employees immediately for corrections.
• Verify Amazon Cortex–recorded lunch breaks and reconcile with payroll.
• Notify employees via Homebase for missing punches or lunch edits.
• Ensure new hires record training time correctly; follow up as needed.
• Review weekly time punch edits and confirm accuracy with Amazon Cortex portal.
• Manage end-to-end driver recruiting via ATS platforms.
• Post job openings, screen candidates, and evaluate one-way interview videos.
• Provide clear pass/fail recommendations based on screening criteria.
• Schedule interviews, drug screenings, and ensure all onboarding steps are completed in order.
• Maintain accurate candidate pipeline statuses, notes, and documentation.
• Recommend improvements to recruiting workflows and ATS usage.
• Prepare daily hiring updates and ensure recruiter calendars are organized.
• Ensure new hires are set up correctly in payroll according to compliance standards.
• Manage onboarding steps including offer letters, payroll setup, and drug testing.
• Generate and distribute payroll and HR reports.
• Maintain employee records, trackers, and Jotforms accurately.
• Track employee attendance and send corrective action notices for attendance issues.
• Maintain accurate attendance documentation.
• Review and reconcile employee rosters against benefits carrier invoices.
• Ensure terminated employees are removed from benefit plans and submit refund requests.
• Maintain OSHA logs and assist with annual submissions.
• Schedule injured employees for medical visits and monitor follow-up notes.
• Send team-wide emails and assist with system implementation.
• Recommend workflow and process improvements to streamline HR, payroll, recruiting, and compliance operations.
• Document all blockers clearly in end-of-shift handoff updates.

Recruiting & HR Operations Virtual Assistant

• Edit long-form YouTube videos and short-form clips for marketing and social media
• Apply basic branding elements, transitions, captions, and visual enhancements
• Optimize videos for clarity, engagement, and professional presentation
• Upload and publish videos using YouTube Studio
• Create and update titles, descriptions, tags, and thumbnails
• Follow basic YouTube SEO and best practices to improve visibility
• Design brochures, flyers, and digital marketing assets
• Ensure all materials align with brand guidelines and visual standards
• Support sales and marketing teams with polished collateral
• Maintain a consistent brand look and tone across platforms
• Implement feedback quickly and revise content as requested
• Organize and manage content files and deadlines effectively

Marketing & Content Management Virtual Assistant

Lead Generation

• Perform lead generation activities, including researching potential clients using tools like Hunter.io, LinkedIn, and other prospecting platforms.
• Build and maintain a database of qualified leads based on provided target criteria.
• Customize and send cold outreach emails using provided templates, ensuring proper personalization where needed.
• Manage LinkedIn prospecting efforts, including outreach and follow-up communication.
• Utilize CRM or email marketing tools (such as Mixmax, HubSpot, or similar) for email tracking, follow-ups, and pipeline management.
• Coordinate schedules and appointments using calendar tools to set up meetings with prospective clients.
• Provide updates on lead generation progress, challenges, and successes during regular check-ins.

Lead Generation Specialist

Content Manager

• Directing the creation of all listing content (except Brand Story)
• Managing the content pipeline
• Overseeing designers
• Ensuring quality and brand compliance
• Reporting operational metrics
• Lead content creation using AI tools and Brand Blueprints
• Develop detailed creative briefs for designers
• Maintain brand compliance across all projects
• Maintain Content Tracker with real-time project status updates
• Prevent pipeline bottlenecks and ensure timeline adherence
• Assign projects based on designer capacity and expertise
• Review completed designs for compliance with creative briefs and brand standards
• Present finished content to clients via email
• Track conversion performance of content projects
• Report regularly to Shelby Mason on operational challenges and metrics

Creative Content Director, Amazon Listing Content

• Make outbound cold calls to provided lists of companies and contacts
• Introduce the company and explain offerings at a high level
• Handle gatekeepers and front-desk routing effectively
• Ask basic qualifying questions to assess needs, timelines, and decision-makers
• Identify potential capital equipment or project opportunities
• Collect and verify accurate contact details (name, title, email, phone)
• Log all calls, notes, and outcomes accurately in the CRM or tracking sheet
• Maintain organized and up-to-date lead records
• Schedule follow-up calls when appropriate
• Pass qualified and interested prospects to the internal sales team
• Provide clear notes and context for smooth handoffs
• Handle basic objections professionally (not interested, busy, existing supplier)
• Follow provided call scripts and messaging guidelines
• Provide feedback to improve scripts based on real-world conversations
• Submit weekly summary reports including: Number of calls made, Number of live conversations, Number of qualified leads generated, Common objections or feedback

Cold Calling, Lead Generation Virtual Assistant

Data Entry

• Input, update, and maintain client, property, and transaction data in CRM and internal systems
• Complete and manage real estate forms, including listings, contracts, disclosures, and compliance documentation
• Maintain accurate spreadsheets for sales tracking, lead management, and property inventory
• Provide data support for listings, showings, and closing documentation
• Ensure data accuracy and consistency across all platforms
• Assist with data audits, database clean-up, and reporting
• Generate weekly and monthly reports using Excel, Google Sheets, or CRM tools
• Support digital filing and other administrative tasks as needed

Data Entry, CRM Assistant

• Manage and maintain Amazon Seller Central listings
• Create new listings
• Update and optimize existing listings
• Regularly review listings for accuracy and compliance
• Inventory reconciliation and monitoring
• Track inventory levels
• Identify discrepancies and flag issues
• Coordinate updates based on stock availability
• Perform routine checks to ensure listings and inventory data are accurate
• Maintain tracking sheets (Excel / Google Sheets) to monitor tasks and progress
• Communicate updates and issues clearly with the internal team
• Follow documented processes and workflows as assigned

Amazon Virtual Assistant, Inventory & Listings Support

• Manage day-to-day operations of the YouTube channel
• Upload, schedule, and publish videos according to the content calendar
• Ensure videos comply with YouTube policies and brand guidelines
• Organize and optimize playlists to improve watch time
• Conduct keyword research for video titles, descriptions, and tags
• Write SEO-optimized titles and descriptions to increase search visibility
• Optimize video tags using TubeBuddy
• Add chapters (timestamps) to improve retention and discoverability
• Implement organic strategies to grow subscribers and views
• Monitor and respond to comments to increase engagement
• Create and manage pinned comments and community posts
• Design or coordinate high-converting YouTube thumbnails
• Create, edit, and upload accurate video captions
• Monitor YouTube Studio analytics on a regular basis
• Track KPIs such as views, CTR, watch time, retention, and subscribers
• Generate performance reports and actionable insights