Trainer

• Deliver engaging and impactful learning experiences to new hire and tenured CVA coders
• Apply clinical and DRG expertise to support training and education related to inpatient DRG validation and coding accuracy
• Review clinical DRG audit outcomes to assess consistency and accuracy, informing training, coaching, and remediation efforts
• Mentor and coach Clinical DRG Auditors through targeted education, feedback, and knowledge reinforcement
• Analyze audit trends and identify learning gaps or referral needs for additional DRG coding education or review
• Perform root cause analysis on audit errors and translate findings into actionable training and performance support
• Utilize industry standards and EXL proprietary tools to support DRG validation training and education
• Develop training communications and materials documenting audit scenarios, findings, and clinical rationale
• Recommend training and process improvements to enhance audit quality and performance outcomes
• Communicate with peers, auditors, and management regarding training needs, trends, and progress
• Perform responsibilities in accordance with company compliance, information security, and regulatory requirements
• Perform other duties as assigned

CVA Trainer improving EXL Health’s clinical DRG audit quality through targeted coder training

Clinical Validation Audit Trainer

CVA Trainer improving EXL Health’s clinical DRG audit quality through coder training. Translating audit findings and coding requirements into coaching, remediation, and learning materials.

• Administer athletic training services in community or clinic settings under the supervision of a supervising physician
• Evaluate injuries and develop treatment and exercise plans within the scope of practice
• Re-evaluate treatment plans to ensure maximum patient benefit
• Implement individualized therapeutic interventions and monitor client responses for safety
• Report progress and medical changes to referring physicians or appropriate medical providers
• Educate clients, families, and coaches about injuries, risk factor modification, and exercise programs
• Conduct injury screening clinics, educational programs, and workshops promoting safety and injury prevention
• Document patient treatment according to professional and regulatory standards
• Attend practices, games, and community athletic events
• Assist providers with home exercise plans, imaging, continued care, and case management of injured athletes/clients undergoing rehabilitation
• Collaborate with physicians, healthcare providers, nursing staff, medical staff, and interdisciplinary teams

Athletic Trainer delivering injury treatment and rehabilitation services for Banner Health’s Phoenix-area sports medicine clinics

Athletic Trainer – Float

Athletic Trainer providing injury assessment, treatment, prevention, and rehabilitation services. Supporting Banner Health’s Phoenix-area orthopedic and sports medicine clinics, schools, and athletic communities.

• Deliver exceptional training and CNC programming services using CNC equipment
• Lead comprehensive, high-impact training sessions on Haas machines
• Work closely with Application Engineers to optimize manufacturing processes and improve customer profitability
• Continuously deepen manufacturing expertise
• Travel extensively and work in dynamic production environments

CNC Applications Trainer teaching Haas programming and optimizing manufacturing processes for Phillips Corporation

CNC Applications Trainer

CNC Applications Trainer teaching Haas programming and equipment operation for Phillips Corporation. Training customers and optimizing manufacturing processes to improve profitability.

• Deliver engaging, instructor-led GEOINT training for the NGA College’s GEOINT Tradecraft Learning program
• Prepare intelligence professionals to solve real-world problems, make mission-critical decisions, and support national security
• Lead classroom instruction and facilitate virtual instruction
• Help develop the next generation of GEOINT analysts
• Maintain and improve curriculum by identifying updates, correcting course-material issues, and keeping content current, accurate, and aligned to NGA mission needs
• Train students on GEOINT mission systems and operational tools
• Travel to multiple locations to support training delivery

GEOINT instructor training NGA analysts in geospatial tradecraft and mission systems

GEOINT Analysis Trainer – Instructor

GEOINT instructor training National Geospatial-Intelligence Agency analysts in geospatial tools and tradecraft. Delivering classroom and virtual instruction while maintaining mission-aligned curriculum.

• Identify opportunities to leverage technology to improve efficiency and quality of work within the Franciscan Medical Group
• Train providers and clinical staff on effective and efficient utilization of the electronic medical record
• Develop and evaluate policies and procedures defining the scope of services related to patient care processes and electronic medical record utilization
• Maintain integrity and professionalism with clinic staff and share medical data in compliance with corporate policies
• Conduct research into medical and operational issues impacting providers, staff, and patients

Hybrid IS Trainer teaching electronic health record use for Franciscan Medical Group

IS Trainer

Hybrid IS Trainer teaching providers and clinical staff to use electronic health records at Franciscan Medical Group. Developing training programs, policies, and procedures to improve clinical operations.

• Design and maintain the Fast Forward onboarding curriculum for Delta and Echo tracks
• Create structured learning paths covering Palantir Foundry fundamentals, Ontology, Pipeline Builder, Workshop applications, data integration and modeling, and role-specific workflows
• Develop instructor-led, virtual, and self-paced learning experiences, including labs, exercises, documentation, and learning guides
• Facilitate onboarding for Fast Forward cohorts through live instruction, workshops, office hours, and structured check-ins during the first 90 days
• Deliver technical upskilling programs for experienced Forward Deployment Engineers and Deployment Strategists
• Coach learners through hands-on Foundry projects and practical implementation scenarios
• Adapt instruction to varying experience levels while maintaining competency standards
• Translate competency frameworks and career ladder expectations into measurable learning objectives
• Develop technical assessments and capstone projects simulating real client delivery work
• Define evaluation criteria supporting placement decisions and career progression
• Collaborate with engineering leaders, delivery managers, hiring managers, and Palantir subject matter experts to identify skill gaps and validate curriculum
• Evolve curriculum based on client implementations, product enhancements, and delivery-team lessons learned
• Maintain documentation, learning materials, and technical standards across programs
• Perform other related duties as assigned and comply with company policies and attendance requirements

Technical trainer developing Palantir Foundry enablement programs for Moder’s mortgage technology solutions

Program Trainer

Technical trainer developing Palantir Foundry onboarding, assessments, and capstones for Moder’s mortgage technology solutions.
Preparing Forward Deployment Engineers and Deployment Strategists for client implementations.

• Deliver classroom, virtual, and hands-on training for WISRD users
• Develop and maintain instructional materials, lesson plans, practical exercises, quick-start guides, and user documentation
• Conduct train-the-trainer events and support new user onboarding
• Demonstrate WISRD capabilities to military units, program offices, and senior leaders
• Translate operational intelligence workflows into practical WISRD training scenarios
• Support military exercises, demonstrations, experimentation events, and operational evaluations
• Gather user feedback and assist product teams in identifying capability improvements
• Provide operational subject matter expertise across all-source intelligence, collection management, targeting, ISR operations, mission planning, and intelligence analysis
• Travel to customer locations within CONUS and occasionally OCONUS to support training and fielding activities

Intelligence SME/trainer delivering WISRD platform training for U.S. Army and DoD missions

WISRD Intelligence SME – Trainer

Intelligence SME/trainer teaching military and DoD users to operate CyOne’s WISRD intelligence platform. Supporting fielding, demonstrations, exercises, and product improvements.

• The Principal Trainer serves as a project facilitator and adult education expert.
• The position is responsible for developing and maintaining training curricula that assure the user's understanding of the software, support policies and procedures, and workflows.
• The Principal Trainer is responsible for Epic applications and other software applications, to support the education needs of the workforce.
• This position builds, tests, and maintains the Epic training environment.
• The Principal Trainer will provide guidance and mentoring for the credentialed trainers.
• This position will collaborate with application build team leadership as well as the training manager to assess workforce education/training needs, and develop effective strategies to meet these needs.

Principal Trainer developing training curricula for Epic applications at Grady Health System.

Principal Trainer – Clinical Case Management

Principal Trainer responsible for developing and maintaining training curricula for Epic software applications at Grady Health System. Collaborates with teams to assess workforce education needs and develop strategies.

• Develop and execute the SAP training strategy aligned with project milestones.
• Perform training needs assessments across business functions.
• Build role-based learning paths for end users, super users, managers, and support teams.
• Coordinate training schedules with project managers and business stakeholders.
• Create instructor-led training materials, participant guides, quick reference cards, job aids, simulations, videos, and e-learning modules.
• Develop role-specific training exercises using SAP S/4HANA business scenarios.
• Maintain training documentation as system functionality evolves.
• Ensure materials align with organizational standards and branding.
• Deliver classroom, virtual, and hands-on SAP training sessions.
• Facilitate workshops and system demonstrations.
• Support Train-the-Trainer programs.
• Coach business super users and local champions.
• Monitor learner participation and training completion.
• Assess learner competency through quizzes and practical exercises.
• Collect feedback and continuously improve training effectiveness.
• Support user adoption initiatives during go-live and hypercare.
• Partner with Functional Leads across: Finance (FI/CO), Procurement (MM), Sales (SD), SAP C4C and SAP CPQ.
• Translate business processes into easy-to-understand learning content.
• Participate in User Acceptance Testing (UAT) to understand new functionality.
• Assist with communications regarding system changes.

ERP Functional Trainer designing and delivering training for SAP S/4 project systems

ERP Functional Trainer – Project Delivery

ERP Functional Trainer responsible for developing and delivering training for SAP S/4 systems. Collaborating with project teams to ensure effective user adoption and project success.

• Train and mentor new and experienced DRG auditors
• Build easy-to-follow training materials, guides, and online modules
• Review audits for accuracy, provide helpful feedback, and coach coders
• Spot trends, analyze root causes, and improve overall coding quality
• Help shape smarter, more efficient audit processes
• Keep our team up to date with the latest rules, tools, and best practices

DRG Trainer educating audit professionals at EXL

Diagnosis-Related Group (DRG) Trainer

DRG Trainer educating and mentoring audit professionals remotely at EXL. Driving quality and compliance in auditing processes for healthcare outcomes improvement.

• Designs, develops, and delivers compliant learning solutions that increases effectiveness and credibility of participants
• Builds trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working partnerships
• Leverages existing Learning & Development core platforms and content within the specific Franchise/Brand training products, to limit duplicative efforts
• Demonstrates direct and open communication key stakeholders resulting in positive relationships and mutual alignment
• Provides candid and specific verbal & written feedback resulting in training participants being aware of strengths and weaknesses including a plan for improved performance
• Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals
• Develops Rotational Trainers and/or Guest Trainers by providing them a meaningful role in the class, one-to-one coaching including performance feedback
• Demonstrates and applies knowledge of all stakeholder businesses, strategies and priorities and integrates training activities into brand team business plans
• Recognized as a product and disease-state expert as well as an expert in non-therapeutic areas such as customer and business skills

National Field Trainer designing and delivering training solutions for field sales teams

National Field Trainer – ACP

National Field Trainer designing and delivering compliant training solutions for field sales teams at AbbVie. Building relationships with stakeholders and enhancing performance learning.

• Active participant on training team based in particular area of clinical or business expertise
• Attend and successfully complete the six to nine week Trainer Credentialing Program in St. Louis
• Deliver standardized, instructor led, scripted training curriculum to Providers, clinical and non-clinical staff
• Conduct engaging and effective training sessions to diverse audiences
• Perform attendance and competency assessment tracking after each class
• Complete required documentation related to class sessions
• Incorporate the principles of Adult Learning in training classes
• Assess training needs before, during, and after each class
• Provide support to all staff and providers according to assigned coverage schedule
• Conduct rounding to BJC Healthcare and WashU sites during the initial weeks of go-live to support end users
• Identify issues and concerns and communicate those back to the project team for discussion and resolution
• Promote effective use of the Epic system and serve as a change agent

EHR Credentialed Trainer managing clinical and business training at BJC Healthcare and WashU

EHR Credentialed Trainer

EHR Credentialed Trainer responsible for delivering instructor-led training and supporting end users across BJC Healthcare and WashU. Focusing on adult learning principles and effective training delivery to diverse audiences.

• Delivering high-impact, educational and consulting content both onsite and through virtual training sessions to Cox Automotive dealer clients
• Promoting and delivering both on-site and virtual instruction and operation of products, within domain, for single, multi-point and strategic account new installs
• Maintaining in-depth knowledge of all assigned products in domain, including product settings, features and benefits, system functionality, and settings cause and effect relationships
• Customizing training curriculum and consulting to dealer needs and present products in a clear, concise manner
• Communicating all dealership training documentation, including training agenda, daily training reports with class attendance and training issues, training recaps, support tickets, and other training communication
• Keeping up to date on current automotive trends and best practices

Client Trainer II delivering educational and consulting content for Cox Automotive dealer clients

Client Trainer II

Client Trainer II responsible for delivering educational content to Cox Automotive dealer clients through onsite and virtual sessions. Collaborating on training and consulting to drive dealer business models.

• The Athletic Trainer plays a key role within the Orthopedic Service Line, working closely with physicians and multidisciplinary care teams to support pediatric and adolescent patients in clinic and the school-based community outreach settings.
• Specifically focuses on medical event coverage, patient evaluation, development and communication of individualized care plans, care coordination with other healthcare providers and disciplines, and delivery of patient and family education in collaboration with our attending providers for the 6th - 12th graders.
• Practices within the Board of Certification domains—prevention, assessment, treatment, and rehabilitation—while applying experiential knowledge and evidence‑based guidelines to ensure high‑quality, patient‑centered care.

Athletic Trainer supporting pediatric patients with their health and rehabilitation.

Athletic Trainer – Outreach

Athletic Trainer supporting pediatric and adolescent patients through event coverage and individualized care plans at Children’s Wisconsin. Leading collaborative care with multidisciplinary teams.

• Implement and drive the overall NAM Learning & Development training strategy within the Zone to maximize performance and sales results
• Designated role-specific training responsibility (AE, ACISE, Coag, etc)
• Deliver and/or Assist in the delivery of formal training programs
• Evaluate sales capability needs within the Zone
• Serve as the primary point of contact to lead and coordinate the onboarding and training pathway for new sales hires
• Offer constructive, real-time feedback to learners
• Continually evaluate all sales training activities
• Conduct regular field travel with new hires and identified sales representatives

Zone Sales Trainer developing sales capabilities at Siemens Healthineers

Zone Trainer – Central

Zone Sales Trainer at Siemens Healthineers responsible for training and developing sales capabilities. Implementing sales training strategies and evaluating performance to enhance commercial success.

• Onboarding, coaching, and developing sales professionals
• Designing targeted development initiatives and providing individualized coaching
• Leading new hire onboarding and ensuring continued success after initial training
• Collaborating closely with sales leadership and reinforcing product and clinical knowledge
• Conducting regular field travel with new hires and identified sales representatives
• Delivering formal training programs including new hire training and product launches

Zone Sales Trainer responsible for onboarding and developing sales professionals at Siemens Healthineers

Zone Trainer, West

Zone Sales Trainer at Siemens Healthineers focusing on onboarding and coaching sales professionals. Collaborating with sales leadership to drive performance and revenue growth across various zones.

• The Zone Sales Trainer is a strategic, field-embedded partner responsible for onboarding, coaching, and developing sales professionals while aligning training with business priorities.
• Collaborate closely with sales leadership and integrating within the commercial organization to strengthen sales capability and drive revenue growth.
• Lead new hire onboarding and ensure continued success through skills reinforcement and ongoing development of sales professionals.
• Identify capability gaps, design targeted development initiatives, and provide individualized coaching to drive performance.

Zone Sales Trainer responsible for onboarding and developing sales professionals

Zone Trainer – East

Zone Sales Trainer at Siemens Healthineers responsible for onboarding and developing sales professionals. Collaborating with sales leadership to drive revenue growth and customer engagement.

• Responsible for delivering end-user training for all EMR (Epic) system applications
• Works closely with Epic Analysts to ensure curriculum is tested and updated timely and with high quality
• Provides ATE training for providers and other appointed clinicians
• Delivers end user training for all EMR system applications and other organization-wide systems programs
• Assists in auditing and enhancing EMR application curricula for new team member delivery
• Collaborates with SMES in their assigned applications to ensure updated content
• Completes quarterly presentation audit of assigned applications with team
• Helps develop and deploy virtual and eLearning tips on assigned applications
• Responsible for creating and delivering end user training for corporate-wide system applications

Epic Credentialed Trainer delivering EMR training at Prisma Health

Credentialed Trainer

Epic Credentialed Trainer responsible for delivering EMR training at Prisma Health. Collaborating with clinicians and analyzing curricula for effective education.

• Leading client onboarding projects
• Delivering remote and onsite training sessions
• Guiding clients through operational and financial workflows
• Supporting internal efforts like documentation and curriculum development

Software Trainer I empowering clients in software usage for affordable housing

Software Trainer I

Software Trainer I guiding clients in using MCS's PHA-Web software effectively. Involves onboarding and training for operational and financial workflows.

• Develop in-depth understanding of the CensiTrac product suite; a SaaS-based, end to end solution.
• Responsible for executing training on all features and benefits to CensiTrac for ServicePlus customers.
• Complete all required ServicePlus documentation (e.g., training plans, reports, training checklists)
• Communicates effectively with technical and non-technical client resources.
• Provides demonstrations and in-services at client sites.
• Maintain knowledge of equipment, products, and systems related to the sterile processing profession.
• Think creatively and actively provide solutions to assist customers in utilizing the Censis product suite to its fullest potential.
• Provide positive customer service and maintain professional acuity in representing Censis provided products.
• Identify and communicate installation problems, software bugs and/or vital software modifications to internal Censis teams.
• Build passion and excitement for Censis products.
• Participate in Censis educational events
• Actively participates in and contributes to Clinical Team activities, such as team meetings, in-service training, troubleshooting, Teams Chat, etc.
• Internal support of other departments as required / assigned; performs other duties as required.
• Maintain accurate travel expense records for timely submission.

Clinical Trainer delivering ServicePlus training using CensiTrac software

Clinical Trainer

Clinical Trainer responsible for executing training on CensiTrac software for ServicePlus customers. Involves close collaboration with the Customer Advancement team and requires extensive travel and interpersonal skills.

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