Principal Trainer – Clinical Case Management

GMH

Principal Trainer responsible for developing and maintaining training curricula for Epic software applications at Grady Health System. Collaborates with teams to assess workforce education needs and develop strategies.

Posted 7/31/2026full-timeRemote • Colorado, Florida, Missouri, North Carolina, South Carolina, Tennessee, Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining training curricula for Epic applications and other software, while providing guidance and mentoring to credentialed trainers. Possesses strong knowledge of clinical and business workflows to effectively assess and meet workforce education needs.

Highest-signal resume keywords

Credentialed In Epic ApplicationsCurriculum DevelopmentEpic Project ExperienceFloor Support CoverageKnowledge Of Workflows

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Curriculum DevelopmentEpic Application FunctionalitySoftware Application SupportWorkflow AnalysisTraining Needs Assessment

Soft Skills

MentoringCollaborationCommunication

Tools & Technologies

Epic Training Environment

Certifications & Qualifications

Credentialed In Epic Applications

Industry Keywords

HealthcareInformation ServicesAdult EducationGo-Live Event

About the role

Key responsibilities & impact

The Principal Trainer serves as a project facilitator and adult education expert.
The position is responsible for developing and maintaining training curricula that assure the user's understanding of the software, support policies and procedures, and workflows.
The Principal Trainer is responsible for Epic applications and other software applications, to support the education needs of the workforce.
This position builds, tests, and maintains the Epic training environment.
The Principal Trainer will provide guidance and mentoring for the credentialed trainers.
This position will collaborate with application build team leadership as well as the training manager to assess workforce education/training needs, and develop effective strategies to meet these needs.

Requirements

What you’ll need

Must be credentialed in at least two major Epic applications
In-depth knowledge of software functionality, and acquiring knowledge of applicable clinical/business workflows.
Must have worked on at least one Epic project resulting in a go-live event.
Industry related training experience (healthcare, information services, or within applicable area)
Two years of experience in developing and editing curriculum.
Must have provided floor support coverage for an Epic application, and demonstrated knowledge of workflows in additional applications during a go-live.

Benefits

Comp & perks

Health & Wellness: Medical, dental, vision, and prescription drug coverage.
Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
Work-Life Balance: Paid time off, holidays, and family leave benefits.
Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.