Client Trainer II

Cox Enterprises

Client Trainer II responsible for delivering educational content to Cox Automotive dealer clients through onsite and virtual sessions. Collaborating on training and consulting to drive dealer business models.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $55,600 - $83,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering educational and consulting content tailored to dealer clients, with a strong focus on product knowledge and effective communication. Capable of customizing training programs and maintaining engagement through exceptional presentation and interpersonal skills.

Highest-signal resume keywords

Educational Content DeliveryProduct KnowledgeMicrosoft Office ProficiencyVerbal and Written Communication SkillsCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Curriculum CustomizationConsultingProduct Feature UnderstandingSystem Functionality KnowledgeTraining Documentation Management

Soft Skills

Motivated Self-StarterTeam CollaborationExceptional Listening SkillsProblem SolvingPatience with Customers

Tools & Technologies

Dealer Solutions SoftwareVirtual Training Platforms

Industry Keywords

Automotive TrendsDealer ClientsOn-Site TrainingVirtual InstructionTraining Reports

About the role

Key responsibilities & impact

Delivering high-impact, educational and consulting content both onsite and through virtual training sessions to Cox Automotive dealer clients
Promoting and delivering both on-site and virtual instruction and operation of products, within domain, for single, multi-point and strategic account new installs
Maintaining in-depth knowledge of all assigned products in domain, including product settings, features and benefits, system functionality, and settings cause and effect relationships
Customizing training curriculum and consulting to dealer needs and present products in a clear, concise manner
Communicating all dealership training documentation, including training agenda, daily training reports with class attendance and training issues, training recaps, support tickets, and other training communication
Keeping up to date on current automotive trends and best practices

Requirements

What you’ll need

BS/BA with 2 years’ related work experience, OR MS and up to 2 years’ related work experience OR 6 years’ related work experience with no degree
Highly motivated self-starter capable of working independently and in a team environment
Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement
Comfortable with extensive weekly and overnight travel
Exceptional listening skills, ability to problem solve, and patience with customers of all skill levels
Demonstrated ability to work in a team-oriented, collaborative environment
Strong working knowledge of Microsoft Office applications required
High energy, enthusiastic, determined, and able to motivate customers to use Dealer Solutions Software products

Benefits

Comp & perks

Health insurance (medical, dental, vision)
Retirement planning (401(k))
Paid time off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave