Supervisor

• Supervise, train, and monitor assigned claims adjusters and other claims personnel
• Assist Claims Leadership in overseeing and handling claims
• Manage overall operations of the designated area of authority
• Interview, hire, train, and direct personnel
• Conduct performance assessments, coordinate discipline, and oversee employee development
• Regularly review claims and adjusters’ files for coverage and adequate reserves
• Answer claims questions, provide counsel on claim correspondence, and resolve coverage and unusual questions
• Conduct related research and maintain working knowledge of adjusters’ files and statutory laws
• Recommend and help develop and evaluate claims procedures with the Claims Manager
• Handle claim complaints and inquiries
• Receive and direct processing of legal papers served upon ERIE and direct outside legal counsel activities
• Assist with trial preparation and attend pre-trial functions and trials as necessary
• Review reports, payments, and buyer information; negotiate with salvage auctions and yards when required
• Contribute to projects, initiatives, teams, and assignments supporting business strategy and operational outcomes
• Serve on the Catastrophe Team, including possible short-notice travel to other locations for periods exceeding two consecutive weeks

Claims Supervisor overseeing adjusters and commercial liability claims for Erie Insurance

Claims Supervisor

Claims Supervisor overseeing adjusters and commercial liability claims for Erie Insurance. Managing claim reviews, personnel development, legal matters, and catastrophe-response operations.

• Supervise the day-to-day activities of a claims handling unit
• Oversee the investigation of insurance claims
• Ensure corporate claims handling procedures and priorities are followed
• Ensure budget and productivity requirements are met
• Ensure department targets for customer service quality and priorities are met
• Participate in hiring, training, evaluation, and development of claims staff
• Manage the day-to-day handling and settlement of claims
• Oversee processing and tracking of documents and making payments
• Track trends and communicate with underwriting

Claims supervisor overseeing commercial liability claims for a U.S. property/casualty insurer

Claims Supervisor II – Commercial G/L

Claims Supervisor overseeing commercial general liability claims for PHLY, a U.S. property/casualty insurer.
Supervising adjusters, investigations, settlements, staff development, and underwriting communication.

• Train, coach, and supervise Needs Assessment Coordinators (NAC)
• Conduct personnel management activities including screening and selection, orientation, training and development, performance management, and employee functions
• Cultivate and manage relationships with staff and referral partners
• Support NAC by taking calls during high-volume times
• Collaborate with other departments across the organization
• Ensure accuracy of bed management software for bed availability and scheduling
• Hold coordinators accountable to role standards
• Monitor quality by evaluating coordinator documentation and phone calls
• Serve as subject matter expert for NAC job-related duties
• Handle delegated on-call work
• Deliver key data in an actionable format
• Build the team’s abilities and knowledge to support an industry-leading admissions team
• Complete required trainings and mandatory training hours
• Complete data collection, aggregation, analysis, and reporting to support system/process changes, identify quality concerns, and identify potential risk
• Perform other duties as assigned

Intake Supervisor training admissions coordinators for Pyramid Healthcare’s behavioral healthcare services

Intake Supervisor

Intake Supervisor training and supervising admissions coordinators for Pyramid Healthcare’s behavioral healthcare services. Managing referrals, bed availability, quality monitoring, and admissions team development.

• Review of automobile claim investigations.
• Make handling recommendations and provide directions to subordinates.
• Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
• Determine, recommend and grant authority for settlement and payment processes.
• Responsible for overall file handling and work product quality of subordinates.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
• Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
• Provide feedback to Management on process and system improvement initiatives for the department.
• Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
• Staff Training-Foster a highly focused training and development environment within the Claims Department.
• Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
• Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
• Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
• Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
• Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
• Other duties as necessary.

Claims Supervisor overseeing a team of Claims Representatives in a remote position

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

• Oversee daily manufacturing operations
• Lead production teams and ensure performance targets are met across safety, quality, delivery, and cost
• Work closely with Engineering, Quality, HR, and other departments
• Coach, develop, and support production employees through effective leadership and training
• Plan and coordinate work schedules to meet production and customer requirements
• Monitor performance metrics and analyze production data
• Drive Lean Manufacturing initiatives and continuous improvement projects
• Troubleshoot production issues and coordinate equipment maintenance activities
• Promote a strong safety culture through hazard identification, risk assessments, and employee involvement

Value Stream Leader overseeing manufacturing operations at Morgan Advanced Materials

Value Stream Leader – Production Supervisor

Value Stream Leader overseeing daily manufacturing operations and leading production teams at Morgan Advanced Materials. Ensuring performance targets across safety, quality, delivery, and cost.

• Oversees all assigned area(s) by providing the appropriate leadership and training to production personnel while coordinating work as necessary while following established procedures and approved processes.
• Plans, schedules and coordinates shift activities to deliver manufactured products in a timely fashion while recording, analyzing, and reporting process data.
• Suggests and implements action plans to control and improve the manufacturing process consistent with the strategic initiatives.
• Troubleshoots issues, calibrates equipment and monitors maintenance.
• Establishes and maintains effective communication with the Engineering, Quality Control, and all supporting departments.
• Ensures ongoing continuous improvement in all areas of responsibility.
• Attends DGA meetings as required.
• Creates and drives 6-S activities.
• Works collaboratively with management and HR on employee engagement and interactions to ensure effective employee relations consistent with policies and procedures.
• Effectively manages labor and cost associated with labor.
• Participates in cross-functional teams to drive continuous improvement.
• Ensures workplace safety by performing risk assessments, hazard spotting tours, and engagement activities.
• Communicates with employees on all levels within the organization.

Value Stream Leader/Production Supervisor at Morgan Advanced Materials in Wilkes-Barre, PA

Production Supervisor

Value Stream Leader/Production Supervisor overseeing production processes at Morgan Advanced Materials in Wilkes-Barre, PA. Responsible for performance, safety, quality, and continuous improvement in manufacturing operations.

• Manage and direct activity of claims unit ensuring high-quality results and compliance with state laws
• Supervise examiners and clerical staff
• Address scheduled claims issues, such as reviews, delays, and denials
• Approve reserve changes, awards, and payments within authority
• Monitor compliance with policies and laws through file reviews
• Coordinate and lead training sessions on updated laws and procedures
• Ensure caseload staffing requirements are met
• Respond to claimant and vendor concerns

Claims Supervisor managing New York Automobile claims with minimal supervision

Property & Casualty Claims Supervisor

Claims Supervisor managing New York Automobile claims under minimal supervision at TRISTAR. Overseeing claims unit ensuring compliance with state laws and quality results.

• Coordinate schedules, plan overtime, and organize daily work orders for crates, skids, and packaging materials.
• Track and order all packaging supplies.
• Check special customer packing requirements, write specs, track crate dimensions and create labels.
• Complete daily shipping in SAP (delivery notes, packing lists, BOL), log previous day's shipments, and finalize work order completions.
• Set up carriers, schedule freight, and manage export paperwork.
• Print labels, prepare customer certs, and route required paperwork.

Shipping Supervisor overseeing operations within Graphite Solutions at SGL

Shipping Supervisor

Shipping Supervisor responsible for coordinating Sinking Spring Shipping Department operations at SGL. Overseeing daily work orders, packaging requirements, and managing shipment documentation.

• Prepare quarterly and annual financial statements, financial statement footnotes, quarterly accounting workpaper packages and investor reporting packages
• Prepare/facilitate the day-to-day operating activities for private equity and real estate fund administration clients, including cash management, wire setup, management fees, carried interest/waterfall calculations, subsequent closes, credit facility maintenance, deal funding, and expense payments
• Become an expert user in the firm’s fund administration technology platform
• Assist with onboarding new clients, setting up the firm’s investors, investments, new reports, LP reporting portal, etc.
• Prepare / facilitate capital calls and distribution calculations and execute these processes in the technology platform
• Maintain and update investor data as needed
• Respond to ad hoc inquiries from clients and limited partners
• Coordinate with the clients’ external auditors and tax providers to assist with the year-end audits and tax return information that is needed
• Once established help to train other new/junior level staff members

Supervisor managing fund accounting for private equity and real estate clients

Fund Services Plus Supervisor

Supervisor overseeing fund accounting and financial reporting for private equity clients. Preparing financial statements and coordinating audits while training junior staff members.

• Interview, hire, manage, train and engage a team that executes projects to the standards expected of clients and customers.
• Ensure quality execution by conducting in-store audits and assisting with completion of projects to meet client expectations.
• Direct and assist with the project work as needed, which may consist of reading and understanding planograms, unloading trucks, installing fixtures, and operating equipment and merchandising aids.
• Strategically organize and plan the work techniques, equipment and materials, and team members’ schedules prior to commencement of projects, and exercise independent judgment and discretion when modifications to the plan are needed.
• Set, convey and manage project expectations amongst customers and team members, evaluate team member’s performance, and provide counseling, coaching and constructive feedback to ensure quality execution.
• Professional, effective and continual interpersonal, nonverbal, written and oral communication with customers and team members.
• Demonstrating comprehensive knowledge of and ability to use technology, and hardware and software tools.

Retail Supervisor managing retail merchandising and team performance for CROSSMARK.

Retail Supervisor

Retail Supervisor overseeing retail merchandising projects and team performance for CROSSMARK. Responsible for training, audits, and quality execution in designated territories.

• Assist the Sous Chef and Chef de Cuisine in preparation, cooking and presentation of meals.
• Oversee dishwashing responsibilities and general cleaning.
• Help plan, oversee and execute the production and presentation of all meals served.
• Follow company guidelines for ordering, inventory, and works closely with chefs.
• Create new menu items and write recipes for all items.
• Manage food and supplies purchases and maintain accurate inventories.
• Assign cleaning tasks to kitchen staff and manage HACCP logs.
• Manage labor of all kitchen staff and oversee facilities maintenance.
• Participate in all safety meetings and implement new policies.
• Perform other related duties as assigned.

BOH Supervisor assisting Chef with meal preparation and kitchen management

BOH Supervisor

BOH Supervisor for Urban Outfitters assisting with meal preparation and kitchen management. Overseeing culinary tasks, inventory management, and assisting in menu creation and staff management.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned.

Territory Supervisor managing field service staff for Johnson & Johnson Vision

Territory Supervisor, Northeast

Territory Supervisor overseeing field service operations across multiple states for Johnson & Johnson Vision. Ensuring compliance, scheduling activities, and managing team performance for effective customer service delivery.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers' technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned

Territory Supervisor supervising field service staff for Johnson & Johnson Vision

Territory Supervisor supervising field service staff for Johnson & Johnson Vision across multiple states. Ensuring compliance with company policies and meeting customer technical needs.

• Supervises the daily work and safety of employees engaged in order selection, product replenishment, order loading, including all warehouse functions, selectors, loaders and night forklift operators
• Manages labor hours and consumable supplies within budget
• Prepares work schedules including extra work days and shifts as needed
• Administers the proper utilization of Company assets in support of the warehouse
• Coordinates required repairs with proper departments as necessary
• Review night warehouse functions and various warehouse productivity reporting
• Suggests efficiency ideas, cost reduction measures and assists with implementation of changes within night warehouse
• Conducts shipping and loading audit daily ensuring all required documentation is accurately completed (including HAACP, food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss
• Assist with monitoring sanitation and facility/racking damage to ensure a safe and clean warehouse
• Aid with the training of new associates, including cross-training of existing associates
• Preserves associate relations through regular department or pre-shift meetings
• Maintains on-going interaction
• Keeps open communication channels with associates by answering questions and explaining policies and procedures
• Monitors associate morale
• Submit and respond to ideas to improve associate engagement and enablement
• Interprets trains and consistently enforces Company policies and procedures
• Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections
• Makes recommendations for disciplinary action and/or behavior modification where required
• Execute management functions of staff selection, development, discipline, performance reviews and/or terminations
• Performs the duties of employees supervised and other related duties as needed.
• Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.)

Operations position supervising night warehouse activities at Sysco

Outbound Warehouse Supervisor

Operations position supervising night warehouse activities, ensuring the safety and efficiency of warehouse staff at Sysco. Manages labor hours, schedules, and compliance with safety regulations.

• In addition to supervisory and coaching duties for the LOA Systems team, this position is responsible for project planning and prioritization of projects.
• Responsible for the data integrity, accurate and efficient operation, and functions of the Matrix Leave System(s), while adhering to Matrix Best Practices.
• Project plan and staff for new client implementations and ongoing client leave maintenance.
• Assist in communicating issues/escalations to Account Managers and/or Implementation Managers and work towards resolution with them.
• Create new client profiles, configuring policies, loading logos, and correspondence for new clients as well as existing clients adding new policies.
• Troubleshoot issues reported via work orders.
• Work as a liaison with Sedgwick for issues as they arise.
• Test system enhancements prior to roll out, communicating enhancement roll outs, develop and provide training materials to the training department to support new functionality and processes.

Supervisor for LOA Systems team managing data integrity and project planning

Supervisor, LOA Systems

Supervisor for LOA Systems team ensuring data integrity and project planning for new client implementations. Collaborating on issues and managing the efficient operation of leave systems.

• Supervise and support a team of property claims adjusters across multiple levels of claim complexity.
• Provide coaching, mentoring, and technical guidance to support adjuster development and performance.
• Conduct performance evaluations, training sessions, and ongoing feedback discussions.
• Assist with hiring, onboarding, and workload distribution across the claims team.
• Monitor claims handling activities to ensure compliance with company guidelines and client expectations.
• Review high-exposure or complex property claims and provide guidance on claim strategy and resolution.
• Approve claim settlements within assigned authority limits.
• Ensure appropriate reserve setting, claim documentation, and investigation practices.
• Monitor operational performance metrics including claim cycle time, quality assurance results, and productivity measures.
• Identify opportunities for operational improvements and implement best practices across the claims team.
• Support leadership with reporting and performance insights related to property claims operations.
• Serve as a point of contact for clients regarding claim performance, service delivery, and operational matters.
• Participate in client meetings and provide updates on claim trends, outcomes, and performance metrics.
• Coordinate with vendors, contractors, engineers, and other specialists involved in property claim investigations and repairs.
• Ensure claims are handled in compliance with regulatory requirements, company policies, and client service agreements.
• Support internal audits, quality assurance reviews, and operational compliance initiatives.

Property Claims Supervisor overseeing property-related claims at Davies North America

Property Claims Supervisor – PA/OH

Property Claims Supervisor responsible for leading claims professionals in property claims at Davies North America. Ensure compliance with standards and provide operational efficiency.

• The Shift Supervisor will be responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store.
• This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees.
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives.
• Monitor and maintain store inventory.
• Responsible for handling and resolving patient issues and escalations.
• Maintain professional working relationships with business partners.
• Maintain strict confidentiality and compliance.
• Perform other tasks that have been assigned by management.

Shift Supervisor assisting in leadership and supervision at Trulieve's Reading, PA retail store

Shift Supervisor

Shift Supervisor at Trulieve responsible for leadership and daily operations in the Reading, PA store. Ensuring compliance, training staff, and delivering customer service excellence.

• Assist the IT Audit Manager in overseeing and directing technology-focused audits
• Ensure established information technology related controls are designed and operated effectively
• Assist with integrated audits where technology controls impact financial, operational, and compliance practices
• Manage audit programs, staffing resources, and generate final audit reports
• Conduct thorough follow-up audits on previously identified issues
• Develop and maintain effective working relationships with all levels of management
• Train and set expectations for staff members
• Coach team and conduct annual performance appraisals for Internal Audit staff

IT Audit Supervisor overseeing technology-focused audits at WSFS Bank

IT Audit Supervisor

IT Audit Supervisor at WSFS Bank assisting in the direction of technology-focused audits and ensuring effective information technology controls. Overseeing audit programs and leading audit staff for compliance and operational efficiency.

• Provides oversight and leadership to a team of claims adjusters.
• Oversee claims from initial review through final resolution.
• Ensure claims are investigated, evaluated, and resolved efficiently.
• Maintain an ongoing diary.
• Provide outstanding service to the client.

Supervise claims adjusters for property and casualty insurance

Property and Casualty Claims Supervisor

Supervise a team of claims adjusters managing automobile and liability claims. Overseeing efficient investigation, evaluation, and resolution of claims for superior client service.

• Ensure team provides extraordinary patient concierge health care services by meeting agreed-upon SLAs and KPIs
• Identify process improvements utilizing customer and employee feedback
• Provide regular feedback and coaching to team members
• Monitor workloads and manage attendance
• Engage with internal teams to resolve escalations
• Participate in special projects as assigned

Supervisor overseeing patient concierge services in healthcare support

Supervisor, Patient Support

Supervisor overseeing a team providing patient concierge health care services for prescription access. Responsible for ensuring exceptional support while improving patient experiences and service processes.

Supervisor jobs in Pennsylvania

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Claims Supervisor

Claims Supervisor II – Commercial G/L

Intake Supervisor

Claims Supervisor

Value Stream Leader – Production Supervisor

Production Supervisor

Property & Casualty Claims Supervisor

Shipping Supervisor

Fund Services Plus Supervisor

Retail Supervisor

BOH Supervisor

Territory Supervisor, Northeast

Territory Supervisor, Northeast

Outbound Warehouse Supervisor

Supervisor, LOA Systems

Property Claims Supervisor – PA/OH

Shift Supervisor

IT Audit Supervisor

Property and Casualty Claims Supervisor

Supervisor, Patient Support