Property Claims Supervisor – PA/OH

MDD Forensic Accountants

Property Claims Supervisor responsible for leading claims professionals in property claims at Davies North America. Ensure compliance with standards and provide operational efficiency.

Posted 7/15/2026full-timeRemote • Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $79,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in property claims handling, including investigation, evaluation, and settlement practices, while providing leadership and mentorship to a team of adjusters. Proficient in operational performance monitoring and compliance with regulatory requirements and company policies.

Highest-signal resume keywords

Property Claims Handling ExperienceAdjuster LicensingLeadership SkillsXactimate ProficiencyComplex Claims Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Claims InvestigationClaims EvaluationClaims Settlement PracticesOperational Performance MetricsReserve SettingClaim DocumentationQuality AssurancePerformance EvaluationTraining and DevelopmentCompliance Monitoring

Soft Skills

CoachingMentoringCommunication SkillsDecision-Making SkillsTeam Leadership

Tools & Technologies

XactimateProperty Estimating ToolsVendor Repair Networks

Certifications & Qualifications

AICCPCU

Industry Keywords

Property ClaimsHigh-Value ClaimsCommercial ClaimsLarge-Loss ClaimsRegulatory Compliance

About the role

Key responsibilities & impact

Supervise and support a team of property claims adjusters across multiple levels of claim complexity.
Provide coaching, mentoring, and technical guidance to support adjuster development and performance.
Conduct performance evaluations, training sessions, and ongoing feedback discussions.
Assist with hiring, onboarding, and workload distribution across the claims team.
Monitor claims handling activities to ensure compliance with company guidelines and client expectations.
Review high-exposure or complex property claims and provide guidance on claim strategy and resolution.
Approve claim settlements within assigned authority limits.
Ensure appropriate reserve setting, claim documentation, and investigation practices.
Monitor operational performance metrics including claim cycle time, quality assurance results, and productivity measures.
Identify opportunities for operational improvements and implement best practices across the claims team.
Support leadership with reporting and performance insights related to property claims operations.
Serve as a point of contact for clients regarding claim performance, service delivery, and operational matters.
Participate in client meetings and provide updates on claim trends, outcomes, and performance metrics.
Coordinate with vendors, contractors, engineers, and other specialists involved in property claim investigations and repairs.
Ensure claims are handled in compliance with regulatory requirements, company policies, and client service agreements.
Support internal audits, quality assurance reviews, and operational compliance initiatives.

Requirements

What you’ll need

5+ years of property claims handling experience
Adjuster licensing as required by jurisdiction
Strong knowledge of property claims investigation, evaluation, and settlement practices
Experience handling complex or high-value property claims preferred
Excellent leadership, communication, and decision-making skills
Experience with Xactimate preferred
Prior supervisory or leadership experience preferred
Experience handling commercial or large-loss property claims preferred
Familiarity with property estimating tools and vendor repair networks preferred
Industry designations such as AIC, CPCU, or equivalent preferred

Benefits

Comp & perks

Medical, dental, and vision plans to support your health and that of your family
A 401(k) plan with employer matching
Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
Paid holidays
Life insurance and short‑term and long‑term disability coverage