Strategy

• Lead the development and execution of enterprise data strategy across priority data domains.
• Ensure data initiatives are directly aligned to enterprise priorities.
• Translate business goals into actionable data strategies, roadmaps, and value realization plans.
• Collaborate with governance, stewardship, technology, knowledge management, and solution delivery teams.
• Partner with data governance and privacy teams to ensure compliance and scalability.

Director, D&A Strategy

• Analyze fraud vectors across SquareTrade's platform including both first party and third party fraud types to develop strategies that identify the bad actors and improve the experience
• Develop and maintain metrics and KPI’s that measure risk mitigation strategies and communicate progress to key stakeholders and leadership
• Own and drive the fraud rule lifecycle for assigned areas, including opportunity identification, business case development, strategy design, testing, deployment, monitoring, and ongoing optimization
• Evaluate existing rules and controls for overlap, effectiveness, operational impact, and opportunities to simplify or strengthen coverage
• Partner with Fraud Operations to support alignment on policies, procedures, and investigative practices while helping address operational challenges
• Contribute to cross-functional projects supporting fraud prevention and business growth while balancing customer experience and operational efficiency
• Influence stakeholders across the organization to prioritize and implement fraud mitigation strategies that balance risk reduction, operational efficiency, and customer experience
• Utilize large amounts of complex data with data-driven analytical techniques to monitor customer behaviors and detect trends in fraudulent activity, and develop strategies to mitigate risk and improve customer experience
• Proactively identify new opportunities and strategies to strengthen controls, processes, and systems
• Partner with internal teams and third parties to monitor risk trends, apply industry best practices, and ensure compliance and regulatory obligations

Fraud Strategy Lead

• Engage utility planning and engineering teams to identify and advance opportunities to increase hosting capacity on constrained circuits.
• Build strong relationships across utility planning, asset management, engineering, operations, regulatory, and innovation teams.
• Develop technically credible, data-driven proposals that align distributed energy deployment with utility reliability and planning objectives.
• Identify, develop, and advance DERMS, dynamic hosting capacity, flexible interconnection, non-wire alternative, and other grid-modernization pilot opportunities.
• Analyze hosting-capacity maps, load forecasts, infrastructure plans, capital programs, and system-planning studies to inform market and siting strategy.
• Interpret integrated distribution plans, integrated resource plans, long-range transmission plans, and other utility planning filings.
• Monitor feeder and substation constraints, system-upgrade programs, load growth, electrification trends, and planned utility investments.
• Identify circuits and substations where targeted operational changes, grid technologies, or infrastructure investments could unlock additional DER capacity.
• Provide strategic guidance on integrating distributed solar and battery energy storage systems within utility distribution networks.
• Evaluate how operating requirements, export controls, tariffs, system limitations, and utility planning assumptions affect DER deployment.
• Support interpretation of feasibility studies, system-impact studies, facility studies, and related utility planning data.
• Provide input on point-of-interconnection strategy and system-integration considerations.
• Track emerging grid technologies, including ADMS, DERMS, advanced inverters, digital twins, VPPs, microgrids, and grid-enhancing technologies.
• Participate in utility working groups, regulatory forums, industry organizations, and technical conferences related to grid modernization and DER integration.
• Support development, interconnection, policy, and New Markets teams with early-stage grid intelligence and utility-planning insight.
• Translate utility planning information into clear recommendations for leadership and cross-functional teams.

Director, Grid Strategy – Utility Planning

• Lead Varicella launch activities across multiple markets
• Partner with Regional leads and country teams to drive global MMRV strategy
• Leadership of critical franchise operations through supply and demand management activities
• Lead brand execution of L3 framework with Global Cross Functional Team
• Manage global Cross Functional Team meetings
• Drive global market research initiatives to inform global strategy
• Development and maintenance of global promotional content

Associate Director, Global MMRV Strategy

• The Associate Manager, Customer Strategy plays a critical role in shaping and activating customer‑specific strategies that drive profitable, omnichannel growth across assigned brands and retailers, with a focus on hair, face or incubator portfolios within Kenvue's Skin Health & Beauty business segment.
• This role sits at the intersection of customer, category, and brand strategy—translating enterprise priorities and performance insights into executable customer plans.
• It acts as a strategic thought partner to Customer Development, Brand, Finance, Demand/Supply Planning and Category/Shopper teams to inform joint business planning (JBP), innovation execution, forecasting alignment and customer storytelling.
• Success in this role requires strong analytical judgment, the ability to synthesize complex inputs into clear recommendations, and the confidence to influence cross‑functional stakeholders in a fast‑paced, evolving retail environment.
• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans.
• Serve as a strategic partner to Customer Development teams by delivering clear sell‑in stories, performance readouts and growth recommendations.
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness).
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support.
• Support key planning processes including JBP, Innovation Planning, integrated business planning forecast cycles, and customer business reviews.
• Translate national strategies into retailer‑specific opportunities while maintaining compliance with national guardrails.
• Lead or support presentations for customer line reviews, internal leadership forums, and cross‑functional working sessions.
• Mentor and inform analyst support, ensuring high‑quality, accurate and actionable outputs.

Associate Manager, Customer Strategy

• Lead end-to-end execution of HPE’s change methodology
• Partner with sponsors to define outcomes, anticipate risks, and adapt plans as needed
• Design and validate user experiences by identifying key audiences, needs, and journeys
• Drive cross-functional planning and execution, coordinating stakeholders and delivering integrated project plans
• Incorporate customer and sales insights to improve adoption and results
• Manage and influence stakeholders, providing clear updates and driving decision-making
• Develop high-impact, audience-specific materials and executive presentations

Change Strategy – Enablement Lead

• Lead Fraud Strategy and Prevention efforts for the Commercial Bank and other supported business lines, aligning priorities to Financial Crimes Prevention & Operations objectives and partner needs.
• Manage new intake demand by assessing risk exposure, customer and operational impact, financial value, and delivery capacity to support informed prioritization.
• Develop and size business cases for fraud prevention initiatives, including expected benefits, risk reduction, cost considerations, and implementation needs.
• Build and maintain strategic roadmaps that address emerging fraud, insider risk, financial crimes trends, control gaps, and business priorities.
• Engage senior stakeholders and cross-functional partners to translate complex fraud and financial crimes risks into actionable business strategies.
• Provide leadership, coaching, and direction to the team to ensure effective execution in a fast-paced, partner-facing environment.
• Stay current on emerging industry threats, fraud trends, and control practices to inform strategy, roadmap development, and partner recommendations.

Senior Manager, Fraud Business Strategy

• Define and own the Scientific Platforms roadmap
• Lead the strategic design and incubation of GenAI content creation
• Build the vision for omnichannel scientific engagement
• Identify and evaluate emerging content technologies
• Design platform architectures that enable personalized scientific content delivery
• Define the KPI and impact measurement framework for scientific platform use cases
• Function as the primary incubator for scientific platform innovations
• Collaborate with Scientific Communications and Field Excellence to ensure smooth handoff of incubated platforms

Global Lead, Scientific Platforms – Engagement Strategy

• Define and own the Medical Intelligence roadmap
• Build and lead the Data Strategy framework
• Champion Medical Plai and predictive analytics platforms
• Own and evolve the Medical Care Gaps identification and analysis framework
• Lead the development and optimization of MedIS capabilities
• Function as the primary incubator for medical intelligence innovations
• Serve as the embedded intelligence partner to Medical GBUs
• Ensure all data strategies comply with relevant healthcare regulations

Global Lead, Medical Intelligence – Strategy

• Drive governance and accountability across strategic initiatives.
• Develop executive-level presentations, reporting, and business communications.
• Build and manage performance-tracking tools, dashboards, and key business metrics.
• Support cross-functional strategic decision-making through data-driven insights and analysis.
• Coordinate the development and delivery of high-impact presentations led by the Vice President of Corporate Strategy and Directors.
• Analyze complex data sets and translate key findings into compelling, actionable insights and executive-ready presentations.
• Develop and maintain a library of templates, graphics, and visual assets to improve the efficiency, consistency, and quality of presentations.
• Build and manage recurring performance reporting that provides leadership with clear visibility into brand, business, and strategic performance.
• Identify trends, risks, and opportunities and proactively communicate actionable insights to leadership.
• Partner with cross-functional teams to support strategic initiatives, business analyses, and special projects.

Senior Business Strategy Specialist

• lead high-priority digital transformation initiatives that deliver both client value and business outcomes
• reducing cost-to-serve, increasing digital adoption, and enabling scalable, reusable capabilities
• operate at the intersection of product, strategy, operations, and analytics
• bringing structured thinking, customer obsession, and execution rigor
• influence decisions through clear storytelling, data-driven insights, and well-articulated business cases
• apply a consulting-style problem-solving approach to identify and prioritize high-friction opportunities across client journeys
• develop and present data-driven business cases that align customer needs with enterprise value
• lead end-to-end execution of strategic initiatives—from hypothesis and design through delivery, adoption, and measurable outcomes
• partner cross-functionally with product, technology, operations, and analytics teams to drive transformation at scale
• use customer insights, data, and experimentation to inform strategy and continuously improve experiences
• shape and influence the roadmap for future transformation initiatives that streamline servicing and improve business performance
• communicate effectively with senior executives, synthesizing complex topics into clear, actionable recommendations

Director, Digital Strategy – Transformation

• Deliver CX strategy across digital products and end-to-end journeys for the organization: define plans, principles, based on research and insights and measurement frameworks.
• Ensure CX Strategy meets agreed upon milestones, mitigating risk and maximizing process efficiency.
• Work closely with direct and indirect team members to define, document, share and maintain user experience strategy, rollout, and operations.
• Mentor, share and empower the team to stay informed of changes in the industry.
• Influence product and service strategy direction.

Consumer Experience Strategy Lead

• Leads on development of overarching strategy for Trade channel within specialty and/or retail pharmacies, ensuring cross-functional alignment for strategic direction to achieve short-term and long-term business objectives
• Provides leadership to assure effective teamwork and transparency between Trade and other business functions, including Account Executives, Field Sales and Brand
• Monitors evolution of specialty pharmacies, retail pharmacy, mail, and digital dispensing models to identify opportunities and risks impacting patient access and product pull-through
• Identify new, strategic channel partners and programs that will support our vision to innovate and meet evolving patient needs in the pharmacy channel
• Develops, executes and monitors Trade-driven programs within the channel to improve product reimbursement, awareness, pull through, and compliance
• Acts as liaison and coordinates sales and marketing-related home office communications with Trade
• Serves as a conduit for the Trade Account Executives into the home office
• Serves as internal subject matter expert on Trade channel within specialty and retail pharmacies and obesity management dynamics across the Trade ecosystem
• Leads communication and training of all relevant internal departments on Trade strategies and programs
• Understands and fully abides by all legal and compliance measures related to Trade informational and promotional materials to all customer segments
• Works with Supply Chain on key business initiatives, i.e., stocking and distribution plan for all Novo Nordisk product launches, product discontinuations, backorder situations, etc.
• Partners with Patient Support Services and HUB teams to ensure alignment between Trade strategy, pharmacy operations, affordability programs, and patient experience initiatives
• Establish KPIs and performance metrics to evaluate effectiveness of Trade channel strategies, partnerships, and access initiatives
• Contributes to annual brand planning and budgeting process to represent assigned channel needs across the organization
• Adheres to administrative policies and procedures and encourages others to do the same
• Leverages understanding of the competitive landscape to anticipate and pre-empt future competitor moves by supporting development of innovative strategies and tactics
• Demonstrate understanding of the customer buying process and product value proposition

Market Access Channel Strategy Director

• lead the strategic vision for how Fidelity incentivizes and rewards customer behavior to drive deeper engagement, loyalty, and long-term value
• define and build the next generation loyalty program, grounded in customer insight and aligned to enterprise growth priorities
• develop the loyalty strategy roadmap, including guiding principles, program design, and measurement framework, ensuring a consistent and scalable approach across the Fidelity consumer base
• establish a clear view of high-value behaviors and lifecycle opportunities, translating them into actionable marketing strategies
• lead an outside-in approach to strategy development, leveraging customer research, interviews, and analysis of NPS and engagement drivers to shape differentiated experiences that strengthen relationships and increase retention
• guide test-and-learn initiatives to refine program components and optimize impact over time

Head of Loyalty Strategy

• Engage business partners early in program strategy to define desired outcomes, shape value realization, and identify change drivers and dependencies.
• Lead discovery and assessment activities (process walkthroughs, partner interviews, workshops) to identify high-impact change requirements and prioritize interventions.
• Design and own strategic change plans that align with program roadmaps, including risk mitigation, prioritization, and integrated readiness schedules for releases.
• Facilitate prioritization of change activities in tandem with release schedules, ensuring proactive readiness assessment.
• Lead a high-performing team in translating assessments into practical change artifacts—persona definitions, journey maps, impact assessments, adoption KPIs, and success metrics.
• Collaborate with the business teams and CEBA partners to address critical talent and organizational staffing and change needs, ensuring workforce readiness for transformation.
• Serve as trusted advisor and role model—influencing senior leaders, building credibility, and fostering a culture of agility and continuous improvement.
• Lead, develop, and mentor a distributed team of internal and external change practitioners; ensure delivery quality and capability growth.

Director, Change Strategy

• Partner with Development Management and Capital Deployment during pursuits and early project phases to align market conditions, contractor feedback, design assumptions, and project economics with business objectives and investment strategy.
• Support early-stage speculative and build-to-suit developments through feasibility analysis, conceptual design input, conceptual budgeting, contractor engagement, project planning, and cost intelligence that improve project readiness, cost predictability, and pursuit decision-making.
• Translate regional construction pricing, escalation trends, contractor and trade capacity, design implications, procurement trends, and market dynamics into clear business and executive-level insights.
• Develop and maintain structured regional cost intelligence, benchmarking, pricing visibility, and forecasting across assigned markets using project, bid, contractor, and market data.
• Support early conceptual design decisions, value engineering opportunities, long-lead materials and equipment planning, and procurement strategies that enhance cost efficiency, constructability, project readiness, and overall project performance.
• Facilitate structured general contractor RFP solicitation processes, including scope planning, RFP creation, distribution, bidding, evaluation, shortlisting, and selection recommendations.
• Analyze and level contractor proposals, including divisional scopes, general conditions, fees, contingencies, allowances, qualifications, clarifications, exclusions, constructability considerations, and commercial risks.

Director, Preconstruction – Development Cost Strategy

• Lead analysis of secondary and primary data to generate meaningful insights and recommendations for our clients
• Support team members as a workstream lead, coordinating and guiding the work of junior staff members
• Create and present client-ready materials, including research materials, interim deliverables, and final project reports
• Train and mentor more junior staff on project case teams and through formal mentorship.
• Have the opportunity to emerge and gain recognition as the internal 'expert' in 1-2 functional/therapeutic areas

Senior Consultant, Commercial Strategy

• Understands all aspects of the business
• Partners with executive leadership, including direct support of the President CarelonRx Pharmacy to define strategy
• Monitors and synthesizes business performance
• Translates strategy into defined tactics and priorities
• Supports leadership operating cadence
• Documents strategic priorities and reports on customer insight research initiatives
• Builds relationships across the organization to help solve complex business problems
• Proposes opportunities to improve results
• Responsible for the development, implementation and monitoring of planning and project activities
• Develops executive-level materials, insights, and communications to support leadership decision making
• Travels to worksite and other locations as necessary.

Business Strategy & Planning Director

• Develop customer-specific contracting strategies across commercial, government, institutional, specialty pharmacy, specialty distribution, and healthcare system channels.
• Design contract offers, rebate structures, administrative fee arrangements, and performance-based agreements.
• Evaluate current and future contract alternatives and recommend optimal business solutions.
• Support contract negotiations by providing strategic recommendations and financial analyses.
• Build and maintain financial models assessing:
• Gross-to-Net impact
• Revenue implications
• Customer profitability
• ROI
• Market share opportunities
• Access investments.
• Evaluate competitive contracting strategies and market dynamics.
• Present recommendations to senior leadership and approval committees.
• Maintain contract governance processes and approval workflows.
• Monitor contract performance against expected financial and access outcomes.
• Develop dashboards and reporting tools measuring contract effectiveness.
• Identify risks, compliance concerns, and optimization opportunities.
• Partner with Market Access, Finance, Legal, and National Accounts teams to support access strategies.
• Develop contracting approaches supporting product launches and lifecycle management.
• Support specialty distribution, specialty pharmacy, and institutional access initiatives.
• Evaluate reimbursement and market access implications of new opportunities.
• Partner closely with National Accounts leadership to support customer negotiations and account strategies.
• Collaborate with Finance on Gross-to-Net forecasting and contract valuation.
• Work with Trade Relations to align channel contracting strategies.
• Coordinate with Legal and Compliance to ensure contract adherence.
• Support Pricing and Commercial Leadership with strategic analyses and recommendations.

Director – Contract Strategy, Offer Development

• Drive business growth and optimize customer experience
• Shape company data-driven strategy for commercialization
• Oversee connected car technologies
• Collaborate with cross-functional teams
• Lead partnerships for connected vehicle services

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