Solutions Engineer

• Lead end-to-end enterprise implementations, from discovery to post-go-live
• Align cross-functional teams and manage project delivery, risks, and change
• Conduct operational audits to identify workflow gaps and automation opportunities
• Design scalable, configurable solutions using Tennr’s platform and APIs
• Reimagine processes with automation best practices, not just replicate legacy systems
• Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
• Maintain documentation, enable knowledge transfer, and improve internal delivery tools
• Support sales strategy, mentor junior team members, and influence product roadmap

Enterprise Solutions Engineer

• Own the health of Heidi's strategic enterprise accounts (BILH, Franciscan, and others), including building and maintaining account health dashboards.
• Respond to session-loss and integration incidents against a sub-2-hour initial response target, and help define realistic SLAs across incident severities.
• Identify recurring failure patterns and drive the architectural improvements that fix root causes — not repeated surface-level patches.
• Build systems that live inside clinical workflows: shape how Heidi integrates with the EHRs that run American healthcare, so integrations feel native rather than bolted on.
• Turn clinical and billing complexity — payer constraints, compliance requirements, health-system-specific rules — into systems that absorb that complexity so clinicians never see it.
• Write clean, testable, observable code for workflows that clinicians, operators, and downstream systems depend on.
• Own outcomes, not just code: care whether what you build actually reduces churn risk and improves account health, not just whether it technically works.
• Ship agentic workflow functionality — AI-assisted extraction, reconciliation, and drafting — with human review, auditability, and clear controls.
• Partner closely with the GTM and Enterprise account teams during US business hours, since our largest customers depend on real-time coverage rather than a 24-hour turnaround.
• Operate independently while looping in the NA Regional Integration TL on roadmap, prioritization, and cross-initiative dependencies.

Senior Integrations Engineer

• Develop and maintain thorough understanding of Diagnostic products and service.
• Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day.
• Detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set-up and demonstrate diagnostic solutions, equipment and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”.
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services, and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
• Work cooperatively with the Diagnostic Technical Specialists to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers.
• Support billing and collection efforts.
• Ability to safely lift and move 60 lbs.

Diagnostics Solutions Consultant

• Drive Growth and Make an Impact by transforming healthcare through building long-term relationships with healthcare clients.
• Developing and delivering proactive engagement strategies, health checks, and business reviews.
• Analyzing product usage and satisfaction to ensure renewals and long-term value.
• Identifying risk signals early and take action to mitigate churn.
• Negotiating contracts that are mutually beneficial to both the customer and Elsevier.
• Identifying upselling and expansion opportunities aligned with customer goals.
• Leading sales motions from discovery through negotiation and closing.
• Building deep, trusted relationships with stakeholders across clinical, administrative, and IT functions.
• Owning the end-to-end sales process for renewals and expansions.
• Collaborating closely with Sales Executives and Customer Success to drive results.

Strategic Account Manager, Clinical Solutions

• Providing Ethernet and routing expertise to customers during project delivery
• Work in multi-functional teams to provide Ethernet networking expertise
• Crafting and evaluating DevOps automation scripts for network operations
• Implementing tasks related to network configuration and validation for data centers
• Create Methods of Procedure and deployment documents
• Validate network architectures and configs in the lab
• Create network automation scripts
• Interact directly with customers to obtain required information
• Use software tools to validate and monitor network performance
• Create project documents to hand over to the customer
• Travel onsite to the customers' data Centers

Senior Solutions Architect, Ethernet Networking

• Own the API & Integrations Platform: Define and steward Nliven's external-facing APIs and integration points- contracts, versioning, authentication and authorization, webhooks and event delivery, idempotency, rate limiting, and observability- so partners and third-party systems can build on us safely and reliably.
• Drive Architectural Modernization: Actively contribute to the decoupling of our monolithic application, designing and implementing new service-oriented architectures that enable independent deployment and team autonomy.
• Elevate Quality and Reliability: Introduce and champion SRE principles, SLOs, and automated quality gates into our development lifecycle to ensure high system reliability- quality is the whole team's responsibility, and you help make that real.
• Be a Force Multiplier for the Team: Serve as a senior technical leader and mentor for engineers, setting technical direction through teaching, reviewing, and pairing rather than top-down mandate.
• Lead Third-Party Integrations: Architect and deliver integrations with external partners (payments, CRM, marketing, identity, partner systems), making them reliable and easy for other engineers to build on.
• Collaborate with Product and Design teams from discovery onward to develop solutions that align with business objectives and deliver high customer value.
• Lead the technical design and architecture of new features and products, making critical decisions about technology stack, system integrations, and architectural patterns.
• Create and maintain comprehensive technical documentation, including system designs, API specifications, and architectural diagrams- with a high bar for external-facing developer documentation.
• Lead and participate in code reviews, ensuring adherence to engineering best practices and supporting our internal open-source model of code stewardship.
• Develop and enforce coding standards, best practices, and design principles across the engineering team.
• Champion shipping in small, complete vertical slices- supported by trunk-based development and feature flags- over large, risky releases.
• Troubleshoot performance bottlenecks and optimize system reliability.
• Stay up to date with emerging technologies, evaluating their potential impact and adoption.
• Contribute to architectural discussions and long-term technical roadmaps.
• Solve complex technical challenges related to performance, scalability, and security.

Staff Software Engineer – Partners & Integrations

• Partner with Account Executives to drive net-new business
• Lead the technical sales process from discovery through evaluation, solution design, and business justification
• Serve as a trusted advisor, uncovering customer challenges, align Darktrace’s AI-powered platform to their needs
• Demonstrate measurable security and business outcomes
• Translate complex cybersecurity risks into clear impact across network, cloud, and hybrid environments

• Identify and research potential clients in the asset management and financial services industries using tools such as LinkedIn Sales Navigator, Salesforce and industry databases, such as Prequin or Lusha
• Conduct high-volume outbound activities, including cold calls, emails through Hubspot Sales and social media engagement, to connect with prospective clients and schedule meetings for BD Account Executives
• Nurture inbound marketing leads by lead qualification process through emails and discovery calls
• Maintain accurate and up-to-date records of all leads, activities and interactions in Salesforce to support efficient pipeline tracking & reporting
• Work closely with the marketing and sales teams to align on target accounts, campaigns, and messaging to maximize lead conversion
• Stay informed about industry trends, regulatory changes, and competitive landscapes to effectively position Waystone’s solutions
• Nurture relationships with prospects through consistent follow-up and personalized communication to build trust and maintain engagement

Client Solutions Manager

• Lead digital health solutions and laboratory informatics implementation projects, ensuring delivery within scope, timeline, and business objectives.
• Serve as the primary customer contact throughout the project lifecycle and coordinate activities across sales, service, delivery, and implementation teams.
• Partner with customer IT and laboratory stakeholders to support LIS integrations and connectivity initiatives.
• Collaborate on implementations involving laboratory information systems including EPIC Beaker, Cerner, Meditech, Sunquest, Soft, and comparable platforms.
• Support deployment of diagnostic instruments, laboratory automation solutions, middleware applications, and digital health technologies.

Digital Health Solutions Project Manager, Lab Informatics

• Partner with the sales team to demonstrate how Finch’s solutions will address their business needs
• Collaborate with the Account Executives, Product, Engineering, and Marketing teams
• Support the rapidly growing team as a Sales Engineer

• Support the development and execution of product, client, and thought leadership campaigns aligned to business priorities through coordinated, multi-channel programs.
• Develop and deliver integrated NAMR and EMEA go-to-market plans aligned to global priorities and local market needs.
• Partner with digital, events, PR/AR, and brand teams to activate campaigns effectively.
• Work closely with product, sales (EMEA and NAMR), and business leaders to align marketing initiatives with commercial objectives.
• Support Broadridge’s presence at key regional industry events and conferences.
• Help localize content including articles, client materials, and success stories to strengthen market positioning.
• Track, analyze, and optimize marketing performance, including ROI and pipeline contribution. Share results and insights with marketing and business stakeholders.

Marketing Manager, Trading & Connectivity Solutions

• Drive the end-to-end architecture and technical vision for generative AI within the function – reference architectures, patterns, and standards that teams build against.
• Make authoritative technology decisions, selecting the right models, frameworks, and agent harnesses for each use case, balancing capability, latency, cost, and risk.
• Move solutions from proof-of-concept to production with realistic, production-grade designs – covering orchestration, retrieval (RAG), evaluation, observability, guardrails, and human-in-the-loop.
• Integrate GenAI into the existing cloud solutions and automation platform (AWS, CI/CD toolchain, ITSM) so GenAI is a first-class, governed capability.
• Design for scale and operational excellence for GenAI workloads – throughput, latency, reliability, and cost optimization (token economics, caching, model routing).
• Establish the operational foundation including evaluation pipelines, monitoring, drift/quality management, and incident response for Agentic solutions.
• Bake in guardrails such as security, data privacy, responsible-AI, hallucination mitigation, and regulatory compliance into every architecture.
• Advise and influence to CXO-level leaders, translating complex AI concepts into clear business value, trade-offs, risks, and roadmaps.
• Shape the generative-AI strategy and roadmap for the enterprise, aligning technology investment with business outcomes and priorities.
• Build and present business cases, ROI, and build-vs-buy analyses for AI initiatives.
• Serve as an evangelist and trusted expert – to executives, engineering teams, and external partners – and champion an enterprise AI vision.
• Mentor and upskill engineering teams and set architecture governance, review gates, and reusable building blocks.
• Define and steward AI governance, standards, and best practices in partnership with security, data, and legal.

AI Architect – Generative AI, Enterprise Solutions

• Lead solution architecture and design strategy across platforms
• Facilitate technical design sessions and validate requirements
• Approve Agency Design ensuring compliance with foundation standards
• Own foundational impact analysis and change documentation
• Define architecture structure across Workfront, Fusion, AEM, and integrations
• Partner with Change Control to safeguard structural integrity
• Provide technical oversight during configuration and QA
• Resolve complex design and integration challenges

Solution Architect, Workfront

• Lead executive-level discovery sessions with CTOs, CPOs, and VPs of Engineering to understand prospect architecture, business goals, and integration requirements.
• Own the technical narrative throughout the pre-sales cycle, including live demos, proof-of-concept scoping, and solution presentations to senior stakeholders.
• Lead complex technical scoping for enterprise integrations and migrations during the pre-sales phase, where ownership, data readiness, and sequencing are ambiguous.
• Identify blockers, map critical paths, and drive alignment across engineering teams on both sides of a deal.
• Design integration architectures and onboarding workflows tailored to specific customer constraints, and hand off cleanly to Customer Success at contract close.
• Respond to RFPs and technical questionnaires with detailed, accurate information about Badge's capabilities.
• Surface pre-sales insights with Product and Engineering to improve the platform and onboarding experience.
• Partner with Sales leadership on strategic accounts as a peer to customer engineering leadership throughout the pre-sales cycle.

Principal Solutions Architect

• Own the hardest technical problems: Lead investigation and resolution of Omnea's most complex customer issues - integrations, configuration edge cases, cross-system bugs. Direct AI to accelerate the first pass, then apply the judgment AI can't: is this safe to ship, is the root cause actually fixed.
• Be the SWAT team between Customer, Product, and Engineering: Act as the senior escalation point when an issue is beyond what the Customer team can resolve alone, and the technical voice in the room when Product and Engineering need to understand what's really happening on the ground.
• Get technical inside implementations: Step into live implementations when they hit technical complexity - tricky integrations, custom logic, unusual data flows - and work directly with the implementation team to get them unstuck.
• Feed the product roadmap: Spot patterns across the issues you resolve and turn them into clear, well-scoped input for Product and Engineering, so the same problem doesn't need solving twice.
• Build the standards as you go: Document what you learn, build the tooling and playbooks for triaging and resolving complex technical issues, and raise the bar for technical quality as the team grows around you.

Technical Solutions Engineer

• Act as a trusted advisor to clients, prospects and partners, engaging at senior levels to quickly understand their technology ecosystems, operational challenges, and business goals.
• Collaborate with clients and vendors on innovative solutions that integrate WideOrbit’s products with third-party tools, data sources, and workflows.
• Lead discovery engagements to identify business objectives, operational challenges, technical requirements, and success criteria.
• Develop consensus with clients on quantifiable success metrics for each engagement, ensuring that WideOrbit’s internal measures of value align with the clients.
• Occasionally lead or support client-facing demonstrations, translating complex technical capabilities into clear, business-focused value.
• Develop solutions and workflows tailored to meet unique client business objectives, either fully contained within the WideOrbit ecosystem or as part of a larger, integrated stack.
• Map client’s existing business processes, workflows, and associated costs, identifying high leverage opportunities and prioritizing those in project planning.
• Provide technical guidance, subject matter expertise, and product knowledge during sales engagements supporting complex deal negotiations and renewals.
• Orchestrate the solution implementation process, ensuring smooth adoption, addressing technical and operational gaps, all while architecting the next phase of the solution.
• Work closely with Sales, Product, Engineering, and Professional Services teams to align client priorities, market demands, and growth strategies.
• Collaborate on strategies to enhance client satisfaction, identify revenue opportunities, and ensure successful long-term partnerships.
• Maintain expertise in media, advertising technology, and operational workflows to ensure solutions meet industry challenges and trends.
• Identify opportunities for product enhancements or integrations, advocating for innovation based on client feedback and market needs.
• Partner with internal teams to evolve WideOrbit’s offerings, maintaining a leadership position in the ad tech ecosystem.

Solutions Architect

• Collaborate with account teams to evaluate customer data center environments and understand current infrastructure and technology needs.
• Design and recommend infrastructure solutions that align with customer requirements, budgets, and business objectives.
• Support the development of solution proposals, including technical documentation and configurations.
• Build and maintain working relationships with OEMs and technology partners to stay current on product updates and capabilities.
• Provide technical support and product training to sales teams and customers to enhance solution understanding and positioning.
• Partner with Field Account Executives to support customer engagements and act as a technical resource throughout the sales cycle.
• Assist in managing the solutions pipeline by supporting opportunity identification, qualification, and solution alignment.
• Identify opportunities across Data Center, Cloud, Networking, Security, Collaboration, and Services offerings.
• Participate in customer meetings to present solutions and respond to technical questions.
• Contribute to the development of technical selling skills within the sales organization through training and knowledge sharing.

• Win new business to meet team sales quotas.
• Assist in the development of compelling proposals and RFP responses.
• Work with prospective clients to understand their current systems, processes, business requirements, subsequent challenges and how their operations will be enhanced by utilizing the Clearwater solution.
• Document solution requirements and prospect/client processes to ensure successful implementation and customer delight.
• Provide relevant product and market feedback to Clearwater’s product management, development, global delivery, and client services teams.
• Assist with critical research and preparation for sales visits.

Solutions Consultant

• Lead solution design and apply core architecture principles
• Own architecture and technical direction for applications or services
• Collaborate with business stakeholders to shape product vision
• Ensure alignment with enterprise standards and strategic technology direction
• Drive delivery of high-quality solutions through effective governance and coaching

AVP, Solution Architect

• Drive strategic growth, new logo acquisition, and long‑term client retention across key client segments.
• Partner with senior leadership on market strategy, competitive analysis, and market segmentation.
• Identify emerging market trends and commercial opportunities to influence product direction and business strategy.
• Serve as a senior client‑facing advisor in strategic prospect and customer engagements.
• Lead executive‑level presentations, solution workshops, and complex demonstrations.
• Act as a strategic resource for Sales on solution positioning, demo strategy, and competitive opportunities.
• Partner across Product, Sales, Marketing, Professional Services, and Support to ensure solution readiness and successful execution.

Solutions Engineer jobs in New York

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Enterprise Solutions Engineer

Senior Integrations Engineer

Diagnostics Solutions Consultant

Strategic Account Manager, Clinical Solutions

Senior Solutions Architect, Ethernet Networking

Staff Software Engineer – Partners & Integrations

Solutions Engineer

Client Solutions Manager

Digital Health Solutions Project Manager, Lab Informatics

Solutions Engineer

Marketing Manager, Trading & Connectivity Solutions

AI Architect – Generative AI, Enterprise Solutions

Solution Architect, Workfront

Principal Solutions Architect

Technical Solutions Engineer

Solutions Architect

Enterprise Solutions Engineer

Solutions Consultant

AVP, Solution Architect

VP, Head of Solutions Engineers