QA Engineer

• Auditing Processes & Data Integrity
• Engage with confidential and sensitive data for learners, faculty, and staff with the highest level of ethics, integrity, and data security
• Audit outcomes of processes to verify accuracy and highlight areas for refinement
• Apply analytical and problem-solving skills to identify, triage, investigate, and escalate process or data integrity concerns
• Perform audits of large data sets from multiple departments to ensure compliance, affirm data quality, and maintain accreditation standards
• Engage in critical analysis and decision-making to evaluate identified inconsistencies, investigate related issues, and assess potential future impacts
• Assist with data collection, pattern identification, and process improvement through embedded collaboration
• Develop subject matter expertise in processes spanning diverse departments
• Remain informed regarding policies and procedures tied to accreditation standards, applicable guidelines, and best practices to help ensure compliance
• Deliver stakeholder support according to SNHU Core Values
• Adjust between multiple projects and tasks, ensuring efficiency and focus
• Other duties and responsibilities as assigned

Quality Assurance Coordinator

• Assessing specifications and requirements for consistency and accuracy.
• Creating and maintaining test suites to provide full coverage of component logic paths and calculations, ensuring software implementations meet design/logic specifications.
• Executing test cases (both manual and automated), analyze testcase execution to identify abnormalities and report defects.
• Designing, developing, and maintaining tools for generating tests, running tests, and comparing and analyzing results, always with automation in mind.
• Delivering test suites to clients on-schedule while ensuring the highest degree of accuracy.
• Participating in "Agile" team planning sessions to identify dependency chain and task breakdown, providing estimates and outline test approach.
• Supporting clients by investigating and addressing concerns, providing tests and collaborating when necessary.

Software Quality Engineer/Analyst

• Support Software Quality Assurance (SQA) with the oversight/reporting of the software effort for the Sentinel program
• Ensure process execution and quality is built into the development, testing, and release of the software deliverables
• Provide expert technical advice and guidance to team members
• Ensure the development and implementation of robust Software Quality plans, documents, checklists, and training materials
• Provide senior technical oversight for problem resolution activities, root cause analysis, and preventive/corrective action implementation
• Support development of software metrics
• Support status reporting/meetings/presentations
• Support Peer Reviews of artifacts for engineering release
• Support dispositioning of Non-Conformance candidates
• Work as a specific Subject Matter Expert (SME) for the SQA team

Staff Software Quality Engineer

• Support individual scrum/sprint teams by attending meetings, creating Jira dashboard tools to help monitor progress and execution efficiency.
• Offer suggestions for improvement to the software leadership.
• Understand process health, progress and stability metrics when required.
• Become fluent in the use of tools; Jira, Confluence, Jazz, DOORS or others as needed.
• Be a constructive advocate for Mission Assurance and relentlessly articulate our Value Proposition to our stakeholders.
• Ensure GBSD software is in compliance with industry guidelines and contractual requirements for development of military weapon systems.
• Maintain a keen focus on employee engagement, teaming and collaboration, process improvement, rework reduction, and continuous improvement.

Principal Software Quality Engineer

• Develop and design test scripts (manual and/or automated), test conditions, input test data, and expected results for one or more test plans.
• Execute test scripts, record problems/defects, and issues in accordance with the project’s problem and issue management/defect management plans.
• Maintain detailed documentation of test scripts, test results, and defect management.
• Triage issues/defects and work with the required team(s) to resolve the issue.
• Work with workstream leads to resolve any issues that arise during the testing process.
• Ensure that all testing activities adhere to quality standards and best practices.
• Communicate effectively with stakeholders to provide updates on testing progress and issues.
• Identify opportunities for improving testing processes and implement best practices.

Testing and QA Analyst – ERP Transformation

• Use your tech skills through laser measuring and 3D cameras to gather commercial property data
• Explore new places while putting your skills and attention to detail to the test.
• Perform quality assurance on the data post-training.
• Meet travel and project deadlines, prioritize tasks, and follow instructions without oversight to meet goals.
• Find solutions to unexpected issues while traveling and performing data entry.

Field Data Specialist, Quality Assurance

• Communicate project status and escalate issues for improved workflow efficiency
• Collaborate with engineers on system enhancements to create workflow automation
• Become subject matter expert on department standards and processes
• Enhance test plans to ensure application functionality meets original requirements
• Support business application systems and maintain plan data integrity
• Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards.
• Identify quality improvement opportunities and present to Manager/Team Leaders for consideration and approval
• Develops and deploys daily audits to assess the quality and accuracy of the Benefit Configuration Specialists/Analysts work products.
• Ensures the quality and accurate analysis of benefit plan designs throughout their lifecycle, from pre-implementation to post-implementation in pharmacy or medical settings.

Pharmacy Benefits QA Analyst

• Executes supplier development engineering for the Company’s supplier base
• Works with manufacturers and service suppliers to ensure product / services provided meet company requirements
• Interfaces with other departments as well as with suppliers and other external parties on issues related to product manufacturability and product changes
• Plans, organizes, directs and reports on all engineering supplier development activities such as raw materials changes, contracted designed and manufactured items, packaging materials, service providers, and laboratories to assure procurements meet or exceed the requirements
• Works directly with the Company manufacturing plants and the contract manufacturer to integrate the incoming performance of raw material and component supplier to collaboratively resolve issues
• Assures that customer technical requirements are adhered to by supplier and that a quality system is maintained
• Develops procedures for supplier management to establish world class supplier processes
• Conducts programs designed to improve supplier performance, productivity, and process validation
• Supports quality issues through Supplier Corrective Action Reports as needed and provides assistance to develop corrective actions in an effort to reduce and eliminate defects
• Manages cost savings initiatives with suppliers through integration into Merit manufacturing facilities
• Manages supply chain resiliency programs which include but are not limited to supplier consolidation, dual sourcing, acquisition integrations
• Responsible for ensuring that the cost savings initiatives and supply chain resiliency programs are communicated effectively to senior leadership
• Develops reports on supplier performance for company management
• Liaises between corporate and manufacturing sites for the deployment and communication of needs and new or improved requirements

Senior Supplier Quality Engineer

• Lead the business effort in managing the testing phases across all releases.
• Allocate test resources efficiently to various testing activities.
• Collaborate with functional, technical, and architecture teams to plan various tests, including system, user acceptance, and regression tests.
• Determine all testing tenant requirements and tools needed for effective testing.
• Oversee testers’ work throughout test plan development and execution to ensure testing meets or exceeds established goals and timelines.
• Work with the Solutions Manager, project management office analysts, and engineering managers to ensure the resolution and closure of defects during system implementation testing and user acceptance testing.
• Manage the development process to ensure proper defect tracking, including identification, fixing, re-testing, and migration of defects.
• Maintain comprehensive documentation of testing processes, results, and defect management. Ensure that all testing activities adhere to quality standards and best practices.
• Provide training and support to team members and stakeholders on testing processes and tools.
• Identify opportunities for improving testing processes and implementing best practices.

Testing and QA Lead – ERP Transformation

• Maintain frequent touchpoints with customer leaders to drive continuous Quality improvements
• Collaborate closely with the Global Strategic Account Director to align Quality strategies with Commercial goals
• Partner with stakeholders in the complaint‑handling process
• Prepare and deliver Quality insights for customer business reviews
• Review Quality business metrics and dashboards to ensure accuracy and compliance

QA Customer Operations Manager

• Seeking experienced Principal & Senior Principal Software Quality Assurance Engineers.
• Support the Sentinel (GBSD) Ground Base Strategic Deterrent program.
• Work on revolutionary systems impacting people's lives around the world today.

Principal/Sr. Principal Software Quality Engineer – Secret Clearance

• Lead, mentor, and develop a team of Quality Engineers, including performance reviews, coaching, and career development.
• Define and implement comprehensive testing strategies, methodologies, and processes for multiple product lines, covering functional, integration, regression, performance, and security testing.
• Oversee the creation and maintenance of test plans, test cases, and test data, ensuring thorough test coverage aligned with product requirements.
• Drive adoption and implementation of automation frameworks and tools to improve testing efficiency and effectiveness.
• Collaborate with Product Management, Engineering, and other cross-functional teams to understand product vision, requirements, and technical design, providing early feedback on quality considerations.
• Establish and monitor key quality metrics, reporting on team performance, product quality trends, and risks to stakeholders.
• Champion continuous improvement initiatives within the QA organization and across broader engineering teams.
• Participate in hiring and onboarding new Quality Engineers.
• Stay current with industry best practices in quality assurance and software testing.

Manager, Quality Engineering

• Act as the final line of defense for living room applications.
• Lead the testing strategy for Roku, Android TV/Fire TV, Apple TV, and other Smart TV ecosystems.
• Ensure UI is fluid, video playback is instant, and app feels native to every piece of hardware.
• Execute comprehensive test plans across diverse TVs, focusing on the end-user journey.
• Test the ‘10-foot experience’ ensuring D-pad navigation is intuitive and transition UI is smooth.
• Verify stream health, including video quality and caption synchronization.
• Maintain a suite of automated tests to ensure new features don’t break existing stability.
• Identify platform-specific bugs and document them accurately.
• Use tools to simulate low-bandwidth environments for testing app performance.

Senior QA Engineer

• Audit and support site construction and Bloom Energy product installations to design requirements ensuring on-time commencement of operations of a safe and reliable site
• Gate Bloom Energy and Engineering, Procurement and Construction (EPC) partner projects from proceeding to Service product commissioning phase by inspecting site construction and product installations and confirming design intent is met or exceeded
• Document, track and drive resolution of cross functional and external EPC process deficiencies from site design through to commencement of operations
• Regularly perform safety and environmental audits of sites across all stages of construction, installation and commissioning
• Establish expectation of 8D problem solving methodology with internal and external process owners to ensure that emerging critical quality, safety, reliability and serviceability are quickly contained, followed by effective analysis of root cause(s) and implementation of short and long term corrective measures
• Rapid response to Early Life Failures (ELF) in the field for construction, installation and product manufacturing issues utilizing aforementioned 8D process
• Support Field Replacement Unit (FRU) exchanges and product upgrade activities at operational sites with Field Service and Operations organizations
• Focus on continuous improvement, value-added engineering and cost reduction through observation and collected data of Bloom Energy and EPC performance to key objectives and performance metrics

Senior Staff Field Quality Engineer

• Guide and support a team of Service Quality Engineers
• Partner closely with Engineering and cross-functional teams
• Create frameworks, tooling, and training for high-quality outcomes
• Mentor team members in technical and professional skills

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