QA Engineer

• Auditing Processes & Data Integrity
• Engage with confidential and sensitive data for learners, faculty, and staff with the highest level of ethics, integrity, and data security
• Audit outcomes of processes to verify accuracy and highlight areas for refinement
• Apply analytical and problem-solving skills to identify, triage, investigate, and escalate process or data integrity concerns
• Perform audits of large data sets from multiple departments to ensure compliance, affirm data quality, and maintain accreditation standards
• Engage in critical analysis and decision-making to evaluate identified inconsistencies, investigate related issues, and assess potential future impacts
• Assist with data collection, pattern identification, and process improvement through embedded collaboration
• Develop subject matter expertise in processes spanning diverse departments
• Remain informed regarding policies and procedures tied to accreditation standards, applicable guidelines, and best practices to help ensure compliance
• Deliver stakeholder support according to SNHU Core Values
• Adjust between multiple projects and tasks, ensuring efficiency and focus
• Other duties and responsibilities as assigned

Quality Assurance Coordinator

• Design, build, and enhance full stack applications and services that power enterprise quality engineering capabilities.
• Develop reusable components, APIs, and shared services to enable standardized quality patterns across teams.
• Contribute to platform reliability, scalability, performance, and operational readiness.
• Apply UI/UX best practices to create seamless, intuitive experiences for engineers and quality professionals.
• Translate executive vision and business requirements into technical design.
• Build modern, responsive, and accessible user interfaces that improve engineer experience.
• Partner with enterprise platform teams to align solutions with established engineering enablement capabilities.
• Design and implement integrations that support modern software delivery workflows.
• Support development of dashboards and reporting capabilities that surface actionable quality and delivery insights.

Lead Software Engineer, Enterprise Platform Quality Engineering

• Define and execute the quality engineering strategy for Humana’s enterprise-scale insurance technology platforms, aligned to business priorities and enterprise direction.
• Build, lead, and develop a high-performing organization of quality engineering leaders, engineers, and SDETs across multiple teams.
• Promote a culture of shared quality ownership and “built-in quality” within agile delivery teams.
• Own end-to-end delivery quality outcomes across the insurance technology portfolio.
• Lead defect management practices including triage, root cause analysis, and prevention strategies to reduce escaped defects.
• Drive AI- and automation-first quality engineering practices to improve speed, coverage, and confidence across the delivery lifecycle.
• Partner with Product, Engineering, Architecture, Platform, and DevOps leaders to embed quality throughout the delivery lifecycle.

AVP, Quality Engineering – Insurance Segment

• Carry out auditing of study, project, and process reports, records and data; report audit findings to operations via QA audit reports; and determine acceptability of the responses and verify the corrections (includes but not limited to Clinical Study Report audits, Protocol audits and Electronic Database Capture (EDC) audits).
• Interact with internal and external clients to discuss QA observations and study-related issues; and maintain effective and professional working relationships within and across departments in relation to study projects.
• Participate and lead in the improvement initiatives intended to improve quality, compliance of study, project data and reports; effectiveness and efficiency of the processes.
• Detect quality issues and the need for CAPAs and evaluate deviations
• Assist with the preparation for and hosting of client audits and/or regulatory inspections.
• Participate in the preparation, conduct and follow-up for System Audits and Vendor Audits

Quality Assurance Auditor

• Assist in obtaining documentation that will be submitted to regulatory bodies
• Assist with monitoring internal project deadlines and ensuring timely completion of assigned project tasks
• Maintains projects tasks such as organizing reports, agreements and other files and provides detailed updates to key stakeholders
• Coordinates correspondence with key partners to monitor progress and ensure project timelines are maintained
• Perform everyday administrative functions including clerical functions such as scheduling, supply ordering, organizing travel
• Help coordinate logistics and communication across departments and with external vendors
• Responsible for planning, pre-meeting preparation, communication of meeting materials to attendees, minutes of meeting and post meeting communication and related activities
• Participates in special projects and performs other duties as required
• Prepare, Maintain and track/reconcile departmental expense submissions
• Provide updated report to leadership review
• Manage onsite event logistics like departmental meetings, external audits, training sessions, summits and roundtables
• Assists with preparations and coordinates plans for on-site meetings
• Maintain, organize, and update physical file systems including binders, archives, secure storage cabinets and maintain regulatory library
• Support the team with compiling documentation in connection with onsite regulatory audits and inspections

Associate QARA

• Define and lead the overall QA strategy for a complex, interactive web application
• Make decisions about testing frameworks, automation strategy, and quality gates within CI/CD pipelines
• Determine the appropriate balance of automated, exploratory, regression, integration, and performance testing
• Establish strong configuration management and release validation practices across services and environments
• Ensure quality across a microservices architecture deployed via Docker and Kubernetes
• Partner with engineering and UX teams to identify risk, improve testability, and prevent defects
• Lead defect triage, root cause analysis, and continuous improvement efforts
• Raise the organization’s quality standards and mentor junior QA engineers on the team
• Willingness to travel as needed, approximately 10% of the year.

QA Lead – Web Application Development

• Perform quality assurance reviews on all digital assets/deliverables, including static banners, social media animation, and presentation decks
• Ensure that all deliverables are consistent with brand standards and guidelines
• Keep in close communication with PMs to ensure all deliverables are on track
• Stay up to date on and adhere to QA best practices across different platforms

Senior Creative QA

• Design, develop, and maintain automated test frameworks using Playwright or other industry-standard platforms
• Expand test coverage across UI, API, and integration layers
• Perform manual and exploratory testing where automation is not feasible
• Integrate automated test suites into CI/CD pipelines to support continuous testing
• Document, track, and triage defects; collaborate with developers on resolution
• Ensure test environments, data, and reporting are reliable and reusable
• Contribute to QA best practices, coding standards, and reusable test components
• Collaborate with product and engineering teams to define acceptance criteria and quality metrics

Senior Quality Assurance Software Engineer

• Lead and support a team of QA testers across daily testing operations
• Assign testing coverage based on project priorities, risk areas, and milestones
• Mentor junior and mid-level QA team members through coaching and feedback
• Help establish testing standards, workflows, and best practices
• Collaborate closely with Production to maintain testing schedules and milestone readiness
• Create and execute comprehensive test plans, test cases, and regression testing strategies
• Oversee functional, gameplay, compliance, and compatibility testing efforts
• Identify, document, reproduce, and prioritize bugs using tracking tools such as Jira
• Ensure bugs contain clear reproduction steps, severity assessments, and supporting documentation
• Validate bug fixes and monitor recurring issue trends
• Partner with Designers, Engineers, Artists, and Producers to improve development quality
• Participate in sprint planning, milestone reviews, and release readiness discussions
• Advocate for player experience and usability across all stages of development
• Communicate quality risks, blockers, and testing status clearly to stakeholders
• Help improve QA workflows, reporting structures, and testing efficiency
• Support implementation of automation tools and telemetry where appropriate
• Assist with certification preparation and submission processes for console platforms
• Contribute to postmortems and continuous improvement initiatives

QA Lead

• Perform in-process testing and AQL inspections
• Submit samples for analytical and microbiological testing
• Review batch documentation and production logbooks for accuracy
• Approve pre-startup activities and equipment checks
• Release batch records and work orders
• Conduct daily audits and floor walks to ensure compliance
• Support teams with GMP, SOP, and documentation guidance
• Participate in shift review meetings
• Follow safety rules, Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOPs), and company policies
• Perform other duties as assigned

Quality Assurance Technician – Day Shift

• Manages and mentors a team of manual and automation QA engineers, overseeing test planning, execution, test case development, coverage review, and regression testing for software developed at BHDIC.
• Contributes to the development and evolution of the QA strategy, methodology, standards, and best practices, with a strong focus on test automation and continuous improvement.
• Works closely with Engineering, Product, and other cross-functional teams to embed quality throughout the software development lifecycle and ensure timely delivery of high-quality products.
• Leads and supports the implementation and ongoing improvement of automated testing solutions to increase test coverage, efficiency, and reliability.
• Establishes, promotes, and enforces quality standards to ensure products meet functional, reliability, performance, and security requirements.
• Actively supports hands-on testing, automation development, test reviews, and troubleshooting efforts as needed.
• As needed, reviews and improves test plans, test cases, and automation suites to ensure appropriate coverage and risk mitigation.
• As needed, supports CI/CD pipelines by integrating automated tests and contributing to DevOps-oriented quality practices.
• Identifies quality trends, risks, and improvement opportunities, and communicates them clearly to leadership and stakeholders.

QA Manager

• The Quality Assurance (QA) Technician performs quality assurance duties as needed to support plant operations
• Examines Company facilities to ensure standards are maintained and product integrity is preserved
• Monitors cleaning and sanitation procedures and performs product testing
• Directly reports to the Quality Assurance Supervisor for proper direction, interpretation, and evaluation
• Maintains and guarantees SensoryEffects Cereal Systems quality and safety standards
• Work with Production Manager to monitor and document the safety and quality of raw and finished products; report any deviation from quality of service that may become a potential liability
• Provide proper forms and control samples to shift leaders and operators as needed for production
• Assist and monitor cleaning and sanitation procedures; assist with research and development (R&D) projects
• Perform QA testing during the course of production, including, but not limited to, moisture, sensory, and granulation analysis; resolve all quality problems
• Monitor timeliness and completeness of QA procedures and documentation, i.e., equipment line clean-outs, Master Sanitation Schedule (MSS) duties, Critical Control Point/Control Point (CCP/CP) procedures, etc.
• Ensure all paperwork is complete in an accurate and timely manner; ensure the documentation complies with Company standards
• Perform other duties as assigned
• Adhere to all Company policies and procedures, i.e. personnel, safety, and equipment maintenance and upkeep
• Become proficient in areas of production and safety policies and procedures (accident/injury reporting, blood borne pathogens, confined spaces, emergency evacuation, equipment operation/maintenance, hazard communication, ladders, lockout/tag out, personal protective equipment, etc.)

Quality Assurance Technician

• Review MEP Drawings , approved submittals and specifications as needed
• Inspect incoming MEP equipment and complete the required receiving checklist on the required software platform
• If required , perform preparatory phase meetings with all subcontractors and confirm readiness to work onsite
• Review MEP mockups for equipment or specific systems as required per specifications
• Document and track all required QA/QC deliverables and test reports during L2 and L3 (NETA, Short Circuit Study, Torque/Megger sheets, TAB etc …)
• Ensure that all set-in place inspection checklists are completed by JLL-SKAE and the subs/vendors
• Perform inspection for foreign object debris (FOD) inside MEP equipment if required
• Perform final equipment inspection prior to L3 Energization.
• Ensure all L3 document deliverables including startup reports are provided.
• Assist with the development of methods of procedure (MOP’s) for specific equipment and systems.
• Track and organize all required documentation for L1-L3 on Procore or other software platform
• Record observations and issues in the required software platform during walk throughs and inspections
• Manage all issues and observations in the required software platform and ensure timely closeout

QA/QC Engineer – MEP, Cx

• The Manager of Accounting Quality & Compliance supports the organization’s accounting operations by helping ensure adherence to GAAP, maintaining quality standards, and assisting with internal controls and compliance activities.
• Conduct internal reviews of client engagement deliverables to maintain quality and compliance with CSBM standards.
• This role focuses on implementing established policies, performing quality reviews, supporting audits, and providing technical guidance under the direction of senior leadership.
• The manager collaborates with the client teams, helps maintain accurate financial reporting practices, and supports process improvements across CSBM.
• Assist in implementing quality assurance procedures and ensure team members follow established accounting policies and workflows.
• Identify potential issues and recommend improvements to enhance accuracy and consistency.
• Conduct mid-year quality checks, maintaining a high level of professional skepticism, document findings, and suggest corrective actions.
• Assist in developing training materials and help coach staff on best practices, processes, and quality expectations.
• Assist in developing and/or updating standardized templates and procedures.
• Perform routine data analysis to identify potential discrepancies in financial information and ensure accuracy and compliance.
• Stay informed about GAAP updates and help ensure that accounting practices remain compliant.
• Research accounting questions and provide guidance to team members, attain the level of subject matter expert as assigned, and elevate complex issues when necessary.
• Ensure documentation is complete, accurate, and up to date.
• Contribute to developing and maintaining dashboards (Monday) and performance indicators.

Quality Assurance Audit Manager – Finance

• Rethinking the vehicle ownership experience through data-driven technology.
• Strengthening client relationships with their customers.
• Managing one of the largest national networks of service providers.

Quality Assurance Analyst

• Monitor the adherence to current state licensing and certification rules and regulations, accreditation requirements, and organizational policies and procedures.
• Conduct quality assurance audits, presenting outcomes and recommendations for improvements to management.
• Manage complaints and risk-related issues, promoting positive, timely resolutions.
• Make site visits to ensure quality and implementation of IDD services.
• Ensure that quality and professionalism of all agency programs are maintained.
• Assist in the production of periodic written reports to review identified needs and/or recommendations for quality assurance.
• Assist in assessing and developing training curriculum for staff of all levels to ensure delivery of quality services.
• Establish and maintain cooperative working relationships with outside agencies to facilitate the appropriate use of program services.
• Other duties as assigned.

Quality Assurance Specialist

• Own the end-to-end platform integration and roadmap execution required to successfully onboard conversational AI solutions onto our enterprise quality assurance platform
• Support the development of advanced "AI QA on AI" capabilities
• Design the systems that allow our automated QA platform to keep pace with rapid coverage expansion

Senior Product Manager – Conversational AI, Servicing Quality Assurance

Quality Assurance Technician – Overnight Shift

• The Cleanroom Tech Checker is responsible for the inspection of incoming and outgoing parts required for use by the customer.
• Assists the customer quality team in identifying parts that may be irregular or classified as Dead on Arrival (DOA).
• Works from diagrams, written and verbal descriptions for conduct of inspections.
• Ensures part integrity and completeness through a tracking file.
• Gathers and records data through a shared portal providing information to the quality support team.
• Reviews data generated in support of the Quality Assurance program; prepares reports and summaries based on data.

Checker, Cleanroom Tech – Quality Assurance

• Support and continuously improve the supplier-related elements of the Quality Management System (QMS), including procedures, standards, and documentation.
• Serve as the primary quality liaison between suppliers, Supply Chain, Engineering, and Operations when supplier-related quality issues impact product or process performance.
• Lead supplier nonconformance investigations using structured problem-solving methods (e.g., 8D, 5 Whys, Fishbone) and statistical tools as appropriate.
• Develop, implement, and verify supplier corrective and preventive actions (SCAR/CAPA) and ensure sustained effectiveness.
• Plan, conduct, and support supplier audits and assessments for supplier qualification, development, and ongoing performance evaluation.
• Support supplier selection and onboarding by assessing quality system maturity, risk, and compliance with company and customer requirements.
• Drive APQP and PPAP activities, including review and approval of PFMEAs, control plans, process flow diagrams, capability studies, gage R&R, SPC, and part layouts.
• Partner with Engineering and Supply Chain to ensure quality requirements, CTQs, and acceptance criteria are clearly defined and communicated for new and existing products.
• Lead or participate in supplier risk assessments for new product introductions and design or process changes.
• Monitor supplier performance using scorecards and KPIs (e.g., PPM, on-time delivery, PPAP performance, audit results) and communicate trends, risks, and improvement plans.
• Identify and execute opportunities to reduce cost of poor quality, including scrap, rework, returns, and inefficiencies in the supply chain.
• Support internal, external, and customer audits by providing objective evidence and driving timely closure of findings.
• Facilitate effective cross-functional communication; influence decisions using data, facts, and sound quality principles.
• Prepare clear written and verbal communication, including reports, presentations, and supplier feedback.
• Provide quality and technical guidance to suppliers and internal stakeholders on tools, methods, and best practices.
• Ability to travel as business needs require (typically +50%)

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