Quality Assurance Assistant

New York Psychotherapy and Counseling Center (NYPCC)

Quality Assurance Assistant at NYPCC providing administrative support and project management for the QA team. Ensuring organizational tasks and accurate data management in a mental health service setting.

Posted 7/9/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time-management skills while providing administrative support to the QA team. Proficient in Microsoft Office applications and capable of maintaining accurate data and effective communication within a team-oriented environment.

Highest-signal resume keywords

Microsoft Office ProficiencyProject Management SupportAttention to DetailExcellent Communication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementSpreadsheet ManagementMeeting Minutes DocumentationTask PrioritizationOrganizational Skills

Soft Skills

Team CollaborationTime ManagementInterpersonal SkillsPresentation SkillsFlexibility

Tools & Technologies

Microsoft ExcelMicrosoft SharePoint

Industry Keywords

Healthcare FieldQuality AssuranceClient WellbeingNYPCC Mission

About the role

Key responsibilities & impact

Provide Administrative Support to the QA team
Project management support
Generate and maintain accurate data using spreadsheets
Follow up with staff regarding QA issues and track outstanding issues
Organize agendas, generating meeting minutes, and maintaining order within the team shared folders
Take meeting minutes.
Accurately plan, organize and prioritize tasks given by the QA team
Perform other duties as assigned by the QA team

Requirements

What you’ll need

Currently pursuing a bachelor's in social work, psychology, business or other related healthcare field or already have a degree is required
Meticulous attention to detail and superior organizational skills
Ability to work collaboratively in a team-oriented environment
Excellent verbal and written communication skills required
Exceptional time-management skills required
Exceptional customer service and interpersonal skills
Good presentation skills required
Must be extremely flexible, capable of meeting deadlines and managing multiple priorities
Must be proficient in Microsoft Office applications such as Excel and SharePoint
Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing

Benefits

Comp & perks

We Pay Down Your Student Loans!
Medical, Dental, and Vision Insurance is Paid for by NYPCC
100% Paid Time Off and Company Paid Holidays
403B Retirement Plan with Match!
Amazing Workplace Culture
NYPCC Health and Wellness Events