IVR Automation Tester, Cyara

Brillio

Automation Test Engineer focusing on IVR systems and Cyara for contact center solutions. Designing and executing automated tests to ensure reliability and performance.

Posted 7/23/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $75 - $80 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in automated testing for contact center solutions, particularly with Amazon Connect and Cyara, while effectively managing test cases and collaborating with cross-functional teams to enhance testing processes.

Highest-signal resume keywords

Automated TestingAmazon ConnectCyaraQTestAPI Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software TestingAutomationScripting LanguagesPythonJavaJavaScriptTest Case ManagementDefect ManagementPerformance ValidationFunctionality Validation

Soft Skills

Analytical SkillsCommunication Skills

Tools & Technologies

QTestCyaraCI/CD Pipeline

Industry Keywords

IVR TestingContact Center SolutionsTest DocumentationAgile Methodologies

Tech Stack

Tools & technologies

JavaJavaScriptPython

About the role

Key responsibilities & impact

Design and maintain automated test scripts for Amazon Connect call flows.
Use Cyara to simulate real-world voice interactions and stress-test IVR components.
Validate performance and functionality of contact center solutions.
Integrate API-based tests for inbound/outbound call simulations.
Develop and manage test cases, plans, and suites using QTest.
Track defects, analyze test results, and report quality metrics.
Collaborate with QA and development teams to resolve issues and improve testing processes.
Work with cross-functional teams to integrate testing into the CI/CD pipeline.
Participate in agile ceremonies and contribute to refining testing strategies.
Ensure all test documentation is complete and adheres to industry standards.

Requirements

What you’ll need

5+ years of experience in software testing with a focus on automation.
Hands-on experience with Amazon Connect and IVR testing.
Proven expertise in Cyara for automated contact center testing.
Experience with QTest for test case and defect management.
Proficiency in scripting languages like Python, Java, or JavaScript.
Familiarity with API testing and CI/CD integration.
Strong analytical and communication skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Brillio Website LinkedIn All Job Openings 1001 - 5000 employees 🤖 Artificial Intelligence 🔒 Cybersecurity 💰 Private Equity Round on 2019-01 Artificial Intelligence
Consulting
Cybersecurity Brillio is a technology consulting company that specializes in driving digital transformation for businesses across various industries such as banking, financial services, insurance, life sciences, telecom and media, healthcare, and retail. They focus on customer experience transformation, data and AI, product and platform engineering, and provide infrastructure, cloud, and security solutions. With an emphasis on engineering digital products and leveraging generative AI, Brillio aims to provide bespoke solutions that help businesses thrive in the age of AI and technological disruption. They also offer services to help businesses adapt to new technological challenges and turn disruptions into competitive advantages. IVR Automation Tester, Cyara Job not on LinkedIn 🔥 1 hour ago 🏢🏡 New York City – Hybrid 💵 $75 - $80 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔧 QA Engineer (Quality Assurance) 🦅 H1B Visa Sponsor Java JavaScript Python Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Design and maintain automated test scripts for Amazon Connect call flows.
Use Cyara to simulate real-world voice interactions and stress-test IVR components.
Validate performance and functionality of contact center solutions.
Integrate API-based tests for inbound/outbound call simulations.
Develop and manage test cases, plans, and suites using QTest.
Track defects, analyze test results, and report quality metrics.
Collaborate with QA and development teams to resolve issues and improve testing processes.
Work with cross-functional teams to integrate testing into the CI/CD pipeline.
Participate in agile ceremonies and contribute to refining testing strategies.
Ensure all test documentation is complete and adheres to industry standards. 🎯 Requirements
5+ years of experience in software testing with a focus on automation.
Hands-on experience with Amazon Connect and IVR testing.
Proven expertise in Cyara for automated contact center testing.
Experience with QTest for test case and defect management.
Proficiency in scripting languages like Python, Java, or JavaScript.
Familiarity with API testing and CI/CD integration.
Strong analytical and communication skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Quality Engineering Lead 🕒 Yesterday S&P Global 10,000+ employees 💸 Finance 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Senior Quality Engineering Lead ensuring quality delivery of products in SAFE Agile environment. Building testing solutions for web, mobile, and APIs at global financial technology company. 🏢🏡 New York City – Hybrid 💵 $120k - $160k / year ⏰ Full Time 🟠 Senior 🔧 QA Engineer (Quality Assurance) Java JUnit Linux Python SDLC Selenium SQL Senior Quality Engineering Lead 🕒 Yesterday S&P Global 10,000+ employees 💸 Finance 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Senior Quality Engineering Lead ensuring high quality delivery of software at S&P Global. Developing testing solutions across multiple platforms including Web, Mobile, and API. 🏢🏡 New York City – Hybrid 💵 $120k - $160k / year ⏰ Full Time 🟠 Senior 🔧 QA Engineer (Quality Assurance) Java JUnit Python SDLC Selenium SQL Quality Assurance – Improvement Specialist 🕒 June 24 Upper Manhattan Mental Health Center, Inc. 201 - 500 Website LinkedIn All Job Openings Quality Assurance & Improvement Specialist at Upper Manhattan Mental Health Center. Evaluating documentation quality and ensuring compliance in a supportive environment. 🏢🏡 New York City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔧 QA Engineer (Quality Assurance) Customer Success Manager 🕒 June 22 GBG Plc 1001 - 5000 🔐 Security 💸 Finance 🎮 Gaming Website LinkedIn All Job Openings Customer Success Manager engaging a portfolio of clients at GBG from onboarding to long-term value realization. Collaborating cross-functionally for customer success and driving product engagement. 🏢🏡 New York City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔧 QA Engineer (Quality Assurance) Tableau Senior Quality Assurance Software Engineer 🕒 June 3 Cooley LLP 1001 - 5000 Website LinkedIn All Job Openings Senior QA Software Engineer at Cooley ensuring quality, reliability, and performance of software applications. Responsible for automated and manual testing with a focus on test automation frameworks. 🏢🏡 New York City – Hybrid 💵 $103k - $150k / year ⏰ Full Time 🟠 Senior 🔧 QA Engineer (Quality Assurance) 🦅 H1B Visa Sponsor Cypress Selenium View More QA Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs