Operations

• Take a comprehensive approach involving multiple dimensions of the hospital, clinic, and other care setting operations
• Primary focus includes workforce support, and technological systems support
• Work in cooperation with workforce operations
• Partner in Excellence in delivering tools, education & training, expertise, and focus to achieve sustainable change and positive outcomes
• Implement Comprehensive Assessment findings
• Perform in and support the key performance drivers of overall operational strategy
• Support Improvement Projections
• Participate in Action Plan Management Progress Tracking and support of Performance Analytics
• Technology Implementation Support

Operations Specialist

• Under the direction of the V.P. of Global OPS Motive Power, be responsible for the Legacy Americas manufacturing plants in Richmond (KY), Sumter (SC) Hays (KS).
• Drive a culture of continuous improvement, ensure the plants are structured to support future growth, and process related improvements.
• Partner with Supply Chain leaders to ensure material availability, supplier quality, and cost-effective sourcing align with production requirements.
• Coordinate and provide guidance and leadership to the organization according to plans, policies, strategy, legal requirements, and group governance.
• Own and drive improvement in key plant metrics across People, Customer, and Shareholder categories using Plan vs Actual reporting and daily management systems.

Director Legacy Operations

• Executes operating plan and communicates strategic direction to operations team.
• Responsible for one or more functions across one or more sites.
• Manages supervisors and/or individual contributors.
• Manages and is responsible for achieving desired business results.
• Acts as a point of escalation and resolves exceptions.
• May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures.
• Partners internally to resolve escalations and provide guidance.
• Interacts with external customers and/or third parties in completing transactions or resolving escalated issues.
• Provides coaching and development to team members.
• Leads staff meetings, communicates the strategic direction and translates into tactical operating plans.
• Provides consultation and advice to service partners and customers.
• Identifies, influences, and implements process improvement initiatives and serves as a representative for the operations group on projects.
• Develops and/or approves standard operating procedures as appropriate.
• Recommends policy improvements.
• Reviews transaction and/or reports to identify exceptions, monitor quality and ensure compliance.
• Manages and is accountable for risk mitigation and business resiliency activities.
• Verifies completeness and accuracy of procedures.

Operations Manager – Insurance

• Monitor inbound and outbound flight activity, including computer data input and manual revisions
• Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changes
• Coordinate with departments and contractors for emergency situations and fuel stops at the terminal
• Manage gate control and assign gates for charter flights
• Notify Sky Caps for requests such as wheelchairs
• Prepare and collect data via two-way radios and other means
• Update schedules as needed to meet aircraft requirements
• Maintain records of aircraft, flights serviced, and services performed
• Monitor computers, phone calls, and surveillance cameras
• Complete customer billing documents when necessary
• Comply with WFS site security procedures for warehouse and other operations
• Observe WFS staff, security contractors, and visitors’ activities
• Report any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower program

Agent, Airport Operations

• Build and run the operating model for the Alliances organization, creating the planning, governance, and execution cadence that connects Product, GTM, and alliance priorities into one integrated partner plan
• Establish program management rigor across alliance initiatives, including goals, milestones, dependencies, decision points, risk tracking, and executive readouts
• Own the business rhythm for alliances, including integrated planning cycles, QBRs, status reviews, governance forums, and leadership communications
• Create and maintain a single source of truth for alliance initiatives, readiness, execution status, pipeline visibility, and business outcomes
• Partner with Alliance leaders to translate strategic priorities into scalable programs, measurable workstreams, and repeatable execution models
• Drive co-sell and pipeline operating discipline, including initiative tracking, inspection cadence, funnel visibility, and performance reporting in partnership with Sales and GTM stakeholders
• Coordinate cross functional readiness for alliance launches, integrations, field activation, and strategic programs
• Define what production ready means across alliance initiatives, ensuring teams are aligned on requirements, handoffs, launch criteria, and dependencies
• Standardize templates, workflows, governance processes, and reporting frameworks that improve scalability and consistency across alliance motions
• Track and communicate impact across product, GTM, and operating dimensions, helping leadership understand priorities, progress, blockers, and outcomes
• Surface risks early, drive follow through across stakeholders, and help teams resolve execution gaps before they slow customer or partner impact.

Alliances Programs & Operations Manager

• Managing the collections activities for commercial, industrial and residential customers.
• Managing a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers and Helpers.
• Works with General Manager and other managers to execute local market strategy.
• Oversees collections operations, effective safety programs, and change management initiatives.
• Ensures compliance with operating standards and maximizes productivity and route management systems.
• Interacts with customers to resolve service concerns and ensure regulatory compliance.
• Approves expenses and manages budget for operations department.
• Develops a best-in-class team and workplace culture.

Ops Manager – Hauling

• Plays a critical leadership role in the day-to-day operations of the plasma donor center
• Oversees daily activities of donor floor operations and supervises staff
• Supports compliance with regulatory and quality standards
• Acts as a lead resource during shifts
• Ensures execution of operational priorities
• Provides direct support to the Center Manager in driving performance and donor satisfaction
• Monitors donor flow and proactively addresses delays or service issues
• Ensures accurate and thorough documentation of necessary records
• Participates in onboarding, training, and cross-training of staff

Senior Operations Supervisor – Plasma Center

• Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Provides training and mentoring support to the team.
• Establishes process performance measurements and oversees business impact.
• May implement critical business support services.
• Communicates performance statistics to internal stakeholders and senior management.
• Promotes and monitors the production workflow and assists team members with complex escalation process issues.
• Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process.
• Determines and/or drives change and improvement efforts in production and/or processes.
• Actively seeks out business partners and team members for collaboration.
• Ensures the business adheres to policies, procedures and regulatory standards.
• Independently resolves compliance issues and drives risk mitigation activities.

Senior Operations Advisor – Investor Reporting

• Lead, coach, and develop senior field leaders and clinic teams
• Build and sustain strong talent pipelines and succession plans
• Set area strategy and manage performance against key operational and financial metrics
• Oversee financial outcomes, including budgeting and resource planning
• Drive execution of operational priorities, patient care strategies, and new programs
• Ensure clinics are appropriately staffed and supported to meet patient demand
• Identify and execute opportunities to grow the business and improve market performance

Area Director – Minute Clinic Operations

• Participate in the development of the operations strategy
• Execute operating plan and communicate strategy to operations team
• Manage two or more functions across one or more sites
• Responsible for achieving desired business results
• Act as a senior point of escalation for complex processes
• Review and provide oversight on end-to-end processes
• Interact with customers to drive business results and resolve escalated issues
• Provide coaching and development to team members
• Lead staff meetings and communicate the strategic direction
• Develop, review and approve standard operating procedures

Operations Manager II – Covenant Administration

• Set the strategic direction and oversee day‑to‑day operational performance of Cash Management and Forecasting
• Establish and maintain enterprise standards and performance metrics
• Own production of forward‑looking operational cash forecasts
• Oversee coordination with Treasury, Portfolio Management, and Investment Accounting
• Ensure non‑investment cash drivers are fully incorporated into liquidity reporting

VP, Cash Management – Forecasting Operations

• Function as an effective resource to executives, management teams, and our board of directors
• Advise and partner with senior management and the C-suite to develop and implement growth strategies for each product line
• Direct the strategic and business planning for enterprise initiatives, product business line strategies, and operational improvements for the company
• Develop perspectives on market conditions, competition, opportunities, and strategic relationships to be considered for each product line
• Create actionable insights and implement strategies to help grow and support the business
• Own and manage key operational metrics and KPIs for the business units and company
• Create scalable internal processes and systems that connect and support company operational improvement across Finance, Customer Success, and Go-to-Market (GTM)
• Communicate analyses and recommendations to key leaders across the organization

Strategy & Operations Associate – Senior Associate

• ensuring our asset management clients receive optimal value from the industry’s leading data management service for financial intermediary distribution
• possess strong operational and communication skills to lead a team of associates within our internal data operations team
• play a key leadership role in client discussions to identify best practices and continuously evolve the service to meet the needs of our clients

Data Operations Supervisor

• Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies
• Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows
• Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations
• Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings
• Develop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience
• Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience
• Ongoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive Leaders
• Assist in the creation and reporting of ongoing Quality Improvement Projects
• Investigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experience
• Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations

Director, Specialty Pharmacy Fulfillment Operations

• Overseeing and optimizing the performance of the contact center
• Ensuring efficient contact center operations and exceptional customer service
• Managing contact center workforce management, hiring/recruiting, and training/onboarding
• Providing oversight of quality monitoring program in collaboration with Quality team
• Developing strategies for workforce management across global locations
• Leading recruitment for contact center staff across geographic locations
• Designing comprehensive training programs for contact center staff

Director, Contract Center Operations – Medical Information

• Assemble equipment by interpreting blueprints and technical instructions to meet quality, safety, and performance standards.
• Complete installation and finishing work, including plumbing, electrical controls, timing devices, guards, belts, chains, decals, and minor paint touch-ups, to deliver shipment-ready equipment.
• Test assembled equipment and address issues using defined procedures and sound judgment to ensure reliable operation.
• Package finished products by securing, tagging, and attaching loose hardware to protect equipment during transport.
• Prepare packing lists and maintain shipping logs, noting shortages or discrepancies to support accurate records and on-time delivery.
• Build skids and crates, calculating sizes for individual units and full shipments to maximize truck utilization.
• Load packaged equipment, operate material-handling equipment, and coordinate with carriers and customers to support efficient outbound shipping.

Assembly Lead – Operations

• Collaborate with the Regional Sales Manager and other teams to enhance performance and resolve challenges
• Plan, organize, and coordinate all regional office activities to support growth objectives and ensure optimal service levels based on workload projections and staffing needs
• Coordinate workflows and scheduling to ensure timely handling of sales and service inquiries during peak periods
• Oversee sales and service interactions, offering feedback to administrators and representatives to reinforce sales goals and ensure compliance with professional practices and procedures
• Propose and implement improvements to internal procedures to boost efficiency and effectiveness
• Accountable for performance monitoring, policy enforcement, termination process, disciplinary action, hiring, compliance and team development
• Maintain accurate records of all hiring, firing and disciplinary actions
• Monitor and maintain the Territorial Management System for the region
• Conduct monthly verification and monitoring of regional sales goals to ensure they are accurately represented
• Prepare the annual budget for assigned areas, monitor the effective use of allocated funds, analyze budget variances, and recommend staffing, equipment, and supply needs while managing inventory for office supplies and marketing materials
• Ensure all licensed personnel meet continuing education requirements and submitted timely to the Kansas Insurance Department.

Regional Operations Manager

• Conduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies.
• Including oversight of pharmacy capacity, new pharmacy locations, and pharmacy redesign
• Direct and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows, in conjunction with WFM function
• Collaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations and that all operational systems are continuously evaluated for proper operation, efficiency, and tracking/reporting capabilities
• Develop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings of the organization
• Develop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience
• Collaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience.
• Ongoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive Leaders
• Assist in the creation and reporting of ongoing Quality Improvement Projects, as well as actively participating and contributing to the Quality Oversight Review Committee
• Investigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experience
• Develop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations, encompassing fulfillment process, packaging, shipping, and service delivery and recovery
• Other duties as assigned

• Responsible for the administration, optimization, and support of Microsoft 365 services across an organization.
• Ensure reliable, secure, and efficient operation of tools like Exchange Online, SharePoint, Teams, OneDrive, and Intune.
• Work closely with IT teams and stakeholders on system health and new features.
• Manage and maintain Microsoft 365 services, monitor performance, and resolve issues.
• Implement security policies and ensure compliance.
• Plan rollouts of new features and optimize environments through automation.
• Provide support for Microsoft 365-related issues and create documentation and training materials.

Microsoft 365 Operations Engineer

• Lead the company using EOS principles and L10 rhythms
• Translate vision into action through measurable scorecards and quarterly priorities
• Build alignment between Sales, Operations, and Administration
• Act as Operations Manager overseeing manufacturing, sourcing, logistics, and support
• Collaborate with the Sales Leader—aligning pricing, production schedules, and delivery commitments
• Own P&L accountability—collaborate with the shared EverLine Controller for budgeting and cash flow forecasting
• Ensure transparency with EverLine HQ for financials, product strategy, and franchisee support initiatives

See all jobs on JobTailor

Operations Specialist

Director Legacy Operations

Operations Manager – Insurance

Agent, Airport Operations

Alliances Programs & Operations Manager

Ops Manager – Hauling

Senior Operations Supervisor – Plasma Center

Senior Operations Advisor – Investor Reporting

Area Director – Minute Clinic Operations

Operations Manager II – Covenant Administration

VP, Cash Management – Forecasting Operations

Strategy & Operations Associate – Senior Associate

Data Operations Supervisor

Director, Specialty Pharmacy Fulfillment Operations

Director, Contract Center Operations – Medical Information

Assembly Lead – Operations

Regional Operations Manager

Director, Specialty Pharmacy Fulfillment Operations

Microsoft 365 Operations Engineer

President – Integrator & Operations Leader