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Data Center Operations Supervisor - 1st Shift - Travel
GXO Logistics, Inc.Data Center Traveling Team Operations Supervisor overseeing logistics operations and customer service in Kansas City. Ensure compliance and effective communication across teams and with clients.
About the role
Key responsibilities & impact- Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
- Audit daily order processes; ensure all orders are sent to each site
- Monitor and report all errors for performance tracking
- Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
- Oversee service provider performance and engage providers for service improvement
- Communicate order changes with warehouses and coordinate shipment schedules
- Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department
Requirements
What you’ll need- 2 years of relevant work experience
- Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel
- Associate degree in Transportation or Business (preferred)
- 2 years of experience in customer service, distribution or logistics in a manufacturing environment (preferred)
- 2 years of experience in transportation and operations (preferred)
- Availability to work extended hours as needed, which may include early mornings, evenings and weekends
- Capacity to quickly learn and achieve proficiency in new software applications
- Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
- Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
- Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations
Benefits
Comp & perks- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability and more
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalysisOrder ProcessingLogistics ManagementTransportation OperationsISO ComplianceComplex Excel Formulas
Soft Skills
Verbal CommunicationWritten CommunicationOrganizational SkillsLeadership SkillsInterpersonal Skills