GXO Logistics, Inc.

Operations

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Data Center Operations Supervisor – 1st Shift

• Supervise the team and provide training and coaching to improve performance
• Review workload and assign tasks to employees
• Monitor work quality to consistently deliver exceptional customer service
• Oversee processes to ensure maintenance activities are completed accurately and on time
• Properly maintain, inspect, and repair machines, equipment, and warehouse facilities in a safe manner
• Communicate well with leadership, team members and other departments
• Implement company policies and safety procedures to ensure team compliance
• Always maintain a clean environment

Operations Supervisor – 1st Shift

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

Warehouse Operations Manager – 1st Shift

Mechanical Engineer

• Responsible for leading the development of a design package that may include material flow diagrams, facility layouts, material handling equipment designs, automation designs, storage media designs, process designs, slotting, pick path analyses
• Overall responsibility for managing all engineering activities during the implementation phase including automation and material handling vendor management and systems and equipment installation and testing
• Collaborates with Data Analytics team to analyze client data to determine order profiles, storage media application, product slotting, velocity, SKU affinities, ABC analysis
• Prepares engineering calculations and documents to describe solution and detailed operating concepts such as storage and shipping capacity, facility sizing, zoning, slotting, waving, etc. and facilitates reviews with key work stream leads including engineering peers, WMS Implementation, and operations
• Designs the overall facility layout, storage media, and flow paired with the appropriate equipment supporting the Concept of Operations
• Supports the business development process by supporting the solutions team’s response to RFPs including developing materials and presenting to potential clients
• Evaluate and compare manual and automated warehouse solutions, develop detailed ROI, payback, and use these insights to drive data‑based warehouse layout, process, and design recommendations
• Leads detailed engineering process on new business awards to take the design from conceptualization to full detailed design ready for implementation by performing data analyses, developing material handling specifications, working with vendors to obtain quotes, and generating a detailed, engineered AutoCAD layout with fitment into the selected facility
• Joint Planning Sessions with client and conducts gap analysis to ensure issues are resolved; identifies changes to the scope when they occur and provides necessary documentation and escalation
• Participates on a team responsible for the implementation of new business by preparing WMS configuration documentation that includes all needed locations, slotting, zoning, sequences for put-away and picking, and allocation rules for the facility
• Supports the identification and design of new WMS and interface requirements needed for development
• Manages material handling and automation vendors through schedule, permitting, installation, commissioning, punch lists, etc. and validates all equipment installation, including necessary performance testing
• Post go-live support and troubleshooting
• Provides leadership and develop/mentor junior engineers

Lead Warehouse Design Engineer

Implementation Specialist

• Establish realistic goals and implement action plans for achieving set objectives for new business implementations
• Guide and direct project team members to ensure compliance with set standards, procedures and guidelines
• Ensure availability of financial, material and human resources required to complete a project successfully
• Evaluate progress to detect limitations or faults to seek solutions to a more efficient process
• Develop internal/external communication strategies useful in ensuring communication between various departments of the organization and clients
• Use specialized tools and techniques to delegate and ensure even distribution of tasks to project team members
• Participate in educational programs to update job knowledge and expand personal network
• Motivate team members to meet project goals by effectively carrying out their responsibilities
• Offer effective solutions to meet set targets and satisfy client requirements
• Manage every aspect of projects, including planning, communication, risk assessment and resources
• Create a collaborative, enjoyable work environment that is conducive to effective creative thinking

Project Implementation Manager

Account Manager

• Handle relationships with domestic and international customers
• Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
• Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
• Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
• Audit QMS documents
• Participate in managing quality systems and continuously improving processes within the facility
• Contribute to quarterly business reviews and presentations

Program Manager

• Facilitate classroom-based and virtual training programs in an engaging manner and able to relate classroom materials to real-world situations.
• Conduct on-the-job functional training as well as performance measurement.
• Gather and document metrics related to training, such as attendance and feedback; document lessons learned to incorporate into future training efforts
• Provide remedial training and coaching as needed to ensure ongoing competency and effectiveness
• Provide train-the-trainer support for field training team.
• Provide assistance to edit and update training content and support materials that are readily accessible to learners, including job aids, classroom training documents, etc.

Program Manager, Learning and Development

• Learn the basic job functions and perform responsibilities relative to warehouse operations and meet weekly goals and objectives.
• Engage with various levels of operations leadership to strategically assist in continuous improvement by identifying problems and create lean solutions.
• Engage with peers to work together and achieve a defined and common business purpose.
• Exchange ideas, thoughts, opinions, knowledge and data with others so that the message is received and understood clarity and purpose.
• Participate and/or lead projects with key partners and peer interns by creating and developing project plans, determine requirements, deliverables, resources, timing/milestones, and risks.

Operations Intern – Internship Program

Warehouse Operations Manager – 2nd Shift

Human Resources

• Responsible for the full scope of Human Resources (HR) activities, including staffing, training and development, compensation, and benefits administration, and maintaining a union-free work environment.
• Work closely with the operations team and provide counsel and guidance regarding policies, procedures, and state and federal regulatory compliance requirements.
• Facilitate new hire orientation and ensure a positive onboarding experience.
• Assist supervisors with performance management, including delivering disciplinary action for hourly employees.
• Maintain personnel files and training materials, ensuring documents and manuals are kept current, accurate, confidential, and in compliance with company policies and government regulations.

Senior HR Generalist

Supply Chain

Warehouse Manager – 2nd Shift

Events

• Patrol all areas of the buildings by foot and vehicle as required
• Monitor security cameras and conduct daily physical hazard inspections
• Defuse disturbances and escort individuals from the property if necessary
• Conduct initial investigation reports and gather evidence as directed by security leadership
• Walk through and around the exterior of the buildings conducting safety hazard and security audits
• Complete incident reports related to security and in collaboration with security leadership
• Maintain a safe work environment

Loss Prevention Agent

Manager

• Support the Transport management team with insights / outputs from the Winsight / Ortec TMS System
• Support Drivers / Admins with clear support plans to develop usage of TMS system
• Responsible for a team of up to 120 Drivers and administrators
• Overseeing vehicle defects and repairs
• Create consistent and thorough vehicle reports
• Ensure Health & Safety measures are adhered to
• Monitor TUP’s, compliance, and general administration duties
• Participate in disciplinaries, investigations, audits and absence management
• Engage with customers/clients for smooth service and reporting

Transport Team Manager

Operations Supervisor – Weekend 1st Shift

• Provide quality advice and consultancy support to line managers on employee relations
• Manage discipline and grievance matters
• Support end to end absence management process
• Proactively monitor and provide HR management information
• Support people development strategy to deliver business objectives
• Manage recruitment process against planned recruitment and training plans