AVP, Collateral Operations

SitusAMC

Lead Collateral Operations team overseeing mortgage processes and compliance. Engage with clients and team for optimal performance and adherence to industry standards.

Posted 6/30/2026full-timeOverland Park • Kansas, Texas • 🇺🇸 United StatesLead💰 $75,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Monitor workflow to ensure staff is adequately utilized
Manage research requests, supporting Portfolio Management team in addressing borrower, investor, or 3rd party inquiries
Train new team members
Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements
Review 3rd party reports (i.e., appraisal, site inspection, seismic report, zoning report, engineering and environmental reports) to determine property specific requirements
Make written and verbal contacts for vendors supporting the Collateral Operation’s functions
Perform or manage the preparation of loan escrow statements
Administer protective advances
Monitor outstanding collateral related requests and perform follow up as necessary to ensure timely replies / completion
Analyze and interpret legal documents associated with loan/lender specific requirements
Review and approve procedures related to operations in the Collateral Operations scope
Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties
Periodically evaluate resources to ensure that specific goals and deadlines are achievable
Perform QC on completed product and communicate results to team members
Stay abreast of changes in industry standards
Prepare outbound wires and manual checks for payments
Provide liaison support to the Treasury Manager
Other activities as may be assigned by your manager.

Requirements

What you’ll need

Bachelor’s degree; Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience
Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent
5 years’ experience in commercial real estate, cash management, loan servicing, escrow management
High comfort level with use of various industry related software systems
Strong attention to detail and accuracy
Strong leadership skills
High degree of professionalism
Ability to work as a team player
Pro-active approach to problem recognition and resolution

Benefits

Comp & perks

PTO and paid holidays
Various benefit plans including medical, dental, vision, life, disability insurance, and 401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Loan Agreement ReviewMortgage Document AnalysisCollateral OperationsQC ProceduresCash Management

Soft Skills

Problem SolvingTeam CollaborationProfessionalism