SitusAMC

Business Intelligence Developer

• Responsible for the building, implementation, and ongoing delivery of SitusAMC’s enterprise business intelligence strategy
• Manage the processes involved in business intelligence and may manage staff
• Oversee the approach and technology to disperse critical information and insights to the organization and clients
• Partner with business and technology team members to expand the business intelligence infrastructure of operational systems, data lakes and data warehouses
• Manage the software development lifecycle of the business intelligence platform
• Advocate the usage of data and business intelligence across the organization
• Create complex t-SQL statements and stored procedures and queries to extract data
• Build dashboards, data extracts, and visualizations

Senior Business Intelligence Analyst – Tableau

Vice President

• Monitor workflow to ensure staff is adequately utilized
• Manage research requests, supporting asset management team in addressing borrower, investor or 3rd party inquiries
• Train new team members
• Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements as well as key requirements
• Maintain visibility into the status of daily task assignments are prepared timely, accurately, is approved by proper personnel, distributed to the appropriate client personnel with all historical reporting maintained within our system of record for audit and historical purposes
• Ability to work with Excel performing VLOOKUP, pivot, and other functions to understand and reconcile data
• Raise potential issues to management timely (e.g., staffing, performance and/or servicing standard)
• Identify performance trends and potential enhancements so such items can be analyzed and potentially incorporated into servicer’s process (e.g., servicing workflow enhancements, QC workflow enhancements, reporting automation, etc.)
• Analyze and interpret legal documents associated with escrow administration
• Review and approve procedures related to operations as assigned by senior management
• Represent the company in resolving non-compliant issues through verbal and written communication with both internal and external parties
• Periodically evaluate resources to ensure that specific goals and deadlines are achievable
• Perform QC on completed product and communicate results to team members
• Stay abreast of changes in industry standards
• Such other activities as may be assigned by your manager

VP, Loan Management

Project Manager

• Support enterprise technology projects across infrastructure and information security
• Partnering with stakeholders in the business and technology to drive projects to completion
• Define project objectives and scope
• Develop and manage project schedule and budget
• Engage with resource management to procure project team members
• Organize and lead project status and working meetings
• Prepare and update project roadmaps and progress reports

Contractor – Technology Project Manager

Business Analyst

• Supporting CyberArk: Identity & Access Management (IAM)
• Assist in managing AWS IAM users, groups, roles, and policies.
• Support role-based access control (RBAC) implementation and maintenance for AWS services, including EC2, Lambda, and other cloud resources.
• Provision, modify, and deprovision user access across enterprise applications, cloud platforms, and infrastructure systems.
• Troubleshoot and resolve access-related issues, including permission errors, authentication failures, and role assumption problems.
• Participate in periodic user access reviews, certification campaigns, and entitlement audits.
• Identify, document, and escalate inappropriate access, policy violations, and segregation of duties concerns.
• Maintain accurate identity data, including user attributes, roles, group memberships, and entitlements across supported systems.
• Audit and maintain access controls to ensure compliance with organizational security policies, standards, and regulatory requirements.
• Assist in the administration and maintenance of CyberArk Privileged Access Management (PAM) solutions.
• Support onboarding and management of privileged accounts, service accounts, and application accounts within CyberArk.
• Assist with account discovery, password vaulting, credential rotation, and privileged session management activities.
• Monitor CyberArk platform health, password management processes, and scheduled jobs to ensure operational effectiveness.
• Troubleshoot and resolve CyberArk-related issues, including account onboarding failures, password reconciliation issues, and access request problems.
• Support privileged access request workflows, approvals, and access certifications in accordance with security policies.
• Assist in implementing and maintaining least-privilege and privileged access security controls.
• Perform periodic reviews of privileged accounts and privileged access assignments to ensure compliance with organizational standards.
• Generate and maintain CyberArk reports related to privileged account activity, password management, and compliance requirements.
• Maintain CyberArk operational documentation, procedures, and onboarding standards.
• Collaborate with infrastructure, cloud, security, and application teams to onboard systems and accounts into CyberArk.
• Assist in implementing and maintaining security controls related to identity and access management.
• Support vulnerability remediation efforts by deploying updates, patches, and corrective actions in response to identified security risks.
• Assist with audit requests and provide supporting documentation related to access management, privileged access management, and asset inventories.
• Ensure adherence to established security policies, procedures, standards, and best practices.
• Support compliance initiatives related to access governance, privileged access management, and information security controls.
• Support ServiceNow workflows related to access requests, incident management, change management, and service fulfillment.
• Create and maintain documentation for IAM and PAM processes, workflows, system configurations, operational procedures, and incident resolutions.
• Maintain accurate records of system changes, troubleshooting activities, and access management actions.
• Develop and update knowledge base articles and standard operating procedures.
• Collaborate with IT, Security, Infrastructure, Application, and Business teams to implement secure technology solutions.
• Provide technical guidance and support to team members and end users as needed.
• Communicate technical information effectively, both verbally and in writing, to technical and non-technical stakeholders.
• Plan, prioritize, and coordinate assigned tasks to meet operational objectives and project deadlines.

Analyst, Identity Access Management Administrator

• This role is responsible for the overall management of an assigned loan management function within Situs Asset Management ("SAM") and will oversee daily operations and reporting obligations for our clients’ portfolios of commercial real estate loans.
• Satisfy client expectations by ensuring requirements in the servicing agreement and loan documents are executed timely and accurately; escalate issues to VPs where appropriate.
• Perform various loan management functions including but not limited to: payments, payoff requests, line advances, disbursements, file maintenance requests, recording and satisfaction of loan documents, loan collateral administration, QC of newly onboarded loan records, submission of modifications and extension requests, customer requests for information and any necessary research.
• Provide guidance to junior staff and assist upline management with special projects and assignments.
• Independently verify the accuracy and timely completion of all end-of-day work to prevent funding delays, minimize client impact, and maintain compliance with loan and servicing agreements.
• Interpret complex loan documents including mortgages, deeds of trust, loan agreements, commitment letters and servicing agreements.
• Collaborate with Vice President when guidance is required to resolve issues and ensure consistent and compliant service delivery.
• Ensure assigned tasks are performed in accordance with documented processes and procedures, comply with loan and client level contractual requirements, adhere to internal control requirements / audit standards and are completed in accordance with stated service levels and regulatory requirements.
• Support a strong risk management and control environment by adhering to company standards, collaborating effectively with internal audit stakeholders and complying with remediation efforts identified to limit future audit observations.
• Perform quality control reviews as outlined in control frameworks across loan management functions to ensure accuracy, compliance, and operational integrity.
• Escalate non-compliant issues to Supervisor and/or other loan management leadership (as appropriate) through detailed verbal and written communication.
• Support Vice President with root cause analysis to identify underlying systemic problems or training gaps and provide information as needed to assist with remediation.
• Identify potential areas for improvement by escalating inefficient or unclear processes and/or procedures to Loan Management Leadership for review.
• Promote adoption of new systems and processes through participation in change management initiatives that support senior management's vision for operational efficiency and successful client delivery.
• Support business continuity framework designed by leadership to ensure uninterrupted and compliant operations in the event of unplanned absence or other business disruption.
• Complete loan management specific training and required training hours outlined for all loan management personnel in a timely manner.
• Foster strong cross-functional collaboration and relationships with all departments and their leadership to ensure the timely and accurate delivery of work product.

AVP, Loan Management

Analyst

• Assist in arranging secured financings of loan and security investments across new and existing investments for TREC’s various investment vehicles
• Support the negotiation of terms for secured financing arrangements with a focus on matched term, non-MTM financings, including: note-on-note, syndication of senior / mezz, A / B notes, and repurchase facilities
• Manage existing financing relationships and seek to expand TREC’s financing counterparties to include money managers, regional banks, and insurance companies
• Serve as key liaison between deal and asset management teams to pledge new and existing loan collateral to financing counterparties
• Participate and produce materials for quarterly asset management discussions with lenders related to the performance of pledged collateral
• Prepare and perform complex underwriting of investments up and down the capital structure, including HRR positions
• Execute trade confirms with dealers and oversee the settlement process with the operations team
• Maintain and review for accuracy a library of UW new issue deals to potentially acquire in the secondary market
• Perform other duties, special projects, and strategic initiatives as assigned by management.

Senior Analyst – Commercial Real Estate Capital Markets

General

• SQC activities include identification of proper documentation for data capture
• Capture information within system or designated area
• Run embedded rules and logic against information
• Clear validations and apply exceptions as necessary
• Perform servicing QC reviews at client or counter-parties' place of business
• Review loan packages, servicing guidelines, or data files
• Perform QC Reviews for peers
• Defend audit results on client-facing phone calls
• Capture required information from documentation in designated place

Specialist I, SQC Audit Setup

Platform Engineer

• Transform client’s businesses and your own careers
• Collaborate with teams to realize opportunities

Contractor – Platform Engineer

QA Engineer

• Develop and implement comprehensive test plans, test cases, and test scripts
• Perform thorough testing of software applications
• Identify, document, and track defects and issues
• Collaborate with product owners, developers, and other stakeholders
• Conduct root cause analysis of defects and recommend corrective actions
• Participate in code reviews and provide feedback on quality and testing considerations
• Continuously evaluate and improve QA processes and tools
• Stay up to date with industry trends and best practices

Quality Assurance – Playwright

Backend Engineer

• Design, develop, and maintain software applications using best practices and industry standards
• Collaborate with product owners, technology leads, testers, and other developers to deliver high-quality software solutions
• Participate in code reviews and provide constructive feedback to peers
• Write clean, efficient, and well-documented code
• Troubleshoot and resolve software defects and issues
• Continuously improve software development processes and practices
• Stay up-to-date with emerging technologies and industry trends

Full Stack Developer – UI Focus

Product Support

• Executes on client loan accounting and investor reporting functions utilizing SBO
• Performs remittance processing functions in support of client implementation and conversion functions
• Communicates and interacts with clients via phone, email, or any other means in a prompt and professional manner as a front-line point of contact
• Provide ongoing system and business support for clients including researching and resolving production issues
• Direct loan accounting and system functionality testing to validate new development initiatives and Client execution utilizing the product.
• Recommend business process improvements based on in-depth knowledge of available products, services, and systems and experience developed working with numerous other clients
• Conduct user training and maintain and update documentation and training material in collaboration with the technology services training organization.

Loan Remittance and Product Support

• Maintain actionable information for company on integration interfaces and data formats
• Provide administrative and logistical support for integration projects with industry platforms in accordance with established company business practices
• Employ company best practices for integration projects with industry platforms through use of tools and templates
• Provide administrative and logistical support for initiation, launch, and ongoing maintenance of assigned product integrations for internal & external clients and partners
• Perform data analysis and author specifications using knowledge of industry platforms and standard data formats
• Work on assigned projects of varying scope involving integration of products and production of files in standard data formats
• Assist with analysis and certification of assigned product integration interfaces and exports of standard data formats
• Gather technical requirements and acceptance criteria
• Address assigned support issues for internal and external clients/partners, related to platform integrations and standard data formats
• Assist with documenting and communicating process changes to stakeholders
• Support team in developing training materials, job aids, etc.

Business Analyst – Loan Document Technology

Associate

• Provide analytical support in the underwriting and closing of commercial real estate loans or securitizations
• Review, analyze and/or interpret financial operating statements, rent rolls, third party reports, tenant lease agreements, surveys, title reports, zoning reports, property insurance policies, credit reports, and other due diligence requirements
• Assist with loan closings and procure needed closing items
• Research, analyze and summarize tenant level information including financial trends and credit ratings
• Conduct telephone interviews to solicit market data with brokers, appraisers, investors and other market participants
• Research, analyze and summarize market and submarket information including inventory, absorption, new/proposed development, and rent and vacancy trends
• Write property, market, borrower/sponsor descriptions and third-party report summaries that will be included in credit memos and asset summary reports
• Manage interactions and underwriting assignments directly with clients

Security Engineer

• Support the implementation of secure architecture patterns across AWS and Microsoft Azure environments
• Support deployment and operationalization of CNAPP/CSPM platform
• Drive cloud security posture improvements by integrating CNAPP with Cloud-native tools
• Partner with Security Operations to automate and integrate with MSSP and SOAR automation response principles
• Partner with engineering and development teams to embed application security controls into development and deployment pipelines
• Lead and support vulnerability management and patching programs across infrastructure and applications
• Contribute to security architecture reviews, threat modeling, and design validation
• Support implementation and optimization of IAM, PAM, and least-privilege access models
• Collaborate with SecOps team to integrate telemetry into SIEM platforms for monitoring and detection
• Support in the development and maintenance of secure configuration baselines and reference architectures
• Help drive patching strategy for servers, endpoints, and cloud workloads
• Conduct architecture reviews and document security requirements
• Partner directly with engineering leaders to bake security into product roadmaps
• Stay up-to-date with the latest security trends, threats, and technologies to continuously improve security posture
• Help drive a culture of zero trust security across engineering, development, and product teams

Senior Security Architect

Operations

• Monitor workflow to ensure staff is adequately utilized
• Manage research requests, supporting Portfolio Management team in addressing borrower, investor, or 3rd party inquiries
• Train new team members
• Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements
• Review 3rd party reports (i.e., appraisal, site inspection, seismic report, zoning report, engineering and environmental reports) to determine property specific requirements
• Make written and verbal contacts for vendors supporting the Collateral Operation’s functions
• Perform or manage the preparation of loan escrow statements
• Administer protective advances
• Monitor outstanding collateral related requests and perform follow up as necessary to ensure timely replies / completion
• Analyze and interpret legal documents associated with loan/lender specific requirements
• Review and approve procedures related to operations in the Collateral Operations scope
• Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties
• Periodically evaluate resources to ensure that specific goals and deadlines are achievable
• Perform QC on completed product and communicate results to team members
• Stay abreast of changes in industry standards
• Prepare outbound wires and manual checks for payments
• Provide liaison support to the Treasury Manager
• Other activities as may be assigned by your manager.