Manager

• Achieve sales goals in assigned territory
• Build and maintain relationships with physicians and hospital staff
• Develop and execute strategic sales plans
• Coordinate UCAS pod activity

Business Manager, Cardiac Imaging – Structural Heart

• Achieve sales goals in the assigned territory by delivering adoption of 2D and 4D intracardiac echocardiography in structural heart procedures and market share growth.
• Develop the structural heart imaging market within their territory by identifying new procedural opportunities.
• Expand ICE adoption into new IC programs and drive transition from TEE-dependent workflows toward ICE-guided procedures.
• Build and maintain mutually beneficial relationships with physicians, hospital and Cath lab staff, and key opinion leaders.
• Manage all aspects of the customer group, which may include members of large hospital systems/IDNs, as well as teaching and community hospitals.
• Influence clinical and non-clinical stakeholders to support the use of BWI ultrasound products.
• Develop and execute strategic sales plans to achieve and exceed sales objectives.

• Manage an assigned portfolio of Business Banking (BB) and Small Business Banking (SBB) loans
• Process loan annual reviews, loan renewals, and loan modifications
• Analyze business and personal financial statements and perform financial spreading of those statements
• Utilize loan processing software to produce formal Loan Proposals for credit actions that will be presented for approval
• Present solutions to credit structure, covenants, financial reporting requirements and other credit conditions to the Portfolio Manager
• Monitor portfolio continuously by tracking loan exceptions, BBC, covenants, past dues and other portfolio management activities
• Recognize and manage early warning signs for the portfolio on a recurring basis and follow established protocol for actions that need to be taken
• Provide timely follow up and ensure that loan servicing actions are properly administered
• Collaborate with Relationship Officers to identify expansion opportunities and maintain credit quality for existing base of customers
• Manage and administer assigned BB and SBB loans identified as Strategic Asset Management (SAM) loans
• Monitor and secure loan collateral
• Conduct site visits and coordinate with various parties to liquidate loan collateral
• Manage and monitor assigned SAM reports as applicable such as collateral impairment and watch list reports
• Assist SBA Program Manager with various SBA related actions such as liquidation packages, workouts and general SBA loan processing
• Review and manage the Quarter BB Score Report.

Credit Portfolio Manager

• Reviews financial statements, loan covenants, market, and economic data for CMBS, SFR, Agency, SASB or other securitized commercial real estate to determine the economic and/or compliance impact.
• Determines an equity risk category and oversees assigned portfolios.
• Reviews and processes customer inquiries while adhering to established compliance procedures.
• Monitors and reports on watch list assets.
• Interacts with external parties, may include rating agencies, special servicers, investors, 17G-5 providers. May include financial/operating results, ratings or other.
• Interacts with internal parties.
• Assess property inspections for watch lists determinations and further escalation to internal partners.
• Boarding of collateral related information and reporting to other required parties.
• Potentially provides analytical or other support to the Asset Management Department.

Associate Asset Manager – Collateral Surveillance

• Oversees and manages Clinical Programs operations.
• Manages patient caseloads.
• Provides resources and direction to Nurse Practitioners.
• Performs physical examinations, preventive health measures, and follow up visits within prescribed guidelines and physician instructions.
• Orders, interprets and evaluates diagnostic tests to identify and assess patients' clinical problems and health care needs.
• Discusses case with physician and formulates and documents care plan.
• Prescribes medication or other forms of treatment.
• Reviews documentation to ensure compliance with best practices, protocols, and quality measures.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Manager, Nurse Practitioner – 100% Virtual

• Establish & lead collaborative relationships between customers and the SS&C organization
• Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings
• Educate customers on implementing our products and services
• Analyze, anticipate, and identify customer needs and recommend innovative solutions
• Complete system change requests
• Research and resolve any system issues reported by customers
• Leverage extensive in-house training programs for industry knowledge and product expertise
• Mentor & lead less experienced associates
• Establish work priorities, plan projects, and ensure timelines are met
• Prepare status reports for customers
• Coordinate face-to-face meetings with customers onsite and at their location
• Ensure contractual obligations are achieved
• Assist with budgeting, billing, and contract administration
• Assist in onboarding new customers as they transition to SS&C's industry leading solutions

Associate Manager – Client Relations Specialist

• The RN Case Manager works with the clinical department and acts as a liaison with our physician practices.
• The RN Case Manager advocates for personalized treatment options that address a patient’s unique care needs.
• The RN Case Manager has a patient-forward approach that is centered in the value-based care model, offers education and guidance for navigating complex medical decisions, and creates and manages the plan of care for patients with chronic or serious conditions.
• You will be responsible for using your assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs.
• You will deliver patient-centered care, provide exceptional customer service, and work within your scope of practice to provide evidence-based education, assessment, and care navigation.
• Identify patient/caregiver education needs through telephonic assessment/engagement and ensure that the patient/caregiver has adequate information to participate in the successful transition back to their home setting from an inpatient or post-acute facility stay.
• Conduct timely telephonic clinical outreach to identified patients.
• Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care for patients and actively help keep them stable at home.
• Serve as the point of contact and informational resource for patients, care teams, family/caregivers, payers, and community resources.
• Implement interventions that improve health outcomes, lower costs, and enhance the patient experience.
• Work collaboratively with provider offices, SNFs, hospitals, and other Clinical Services teams to support each patient’s needs efficiently and effectively.
• Assist in coordination across the continuum of care while maintaining confidentiality.
• Guide patients through the healthcare system and help them overcome barriers.
• Coordinate treatment and services for patients.
• Schedule medical appointments as needed.
• Communicate about a patient’s health condition with the patient and their family.
• Provide community resources to patients as needed and support resolution of SDoH.
• Maintain a comprehensive working knowledge of community resources.
• Assume accountability for the quality of care.
• Continually seek new knowledge and learning that supports clinical care coordination.
• Depending on market location, minimal travel may be required to visit provider offices to help enhance provider office engagement (less than 5%).

RN Case Manager

• Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
• Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
• Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support.
• Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
• Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
• Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data.
• Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
• Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
• Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence.
• Perform additional tasks to support clinical operations and organizational goals.

Registered Nurse – Clinical Manager

• Oversees the day-to-day execution of complex B2B service deliveries for large customers, ensuring delivery performance meets critical financial and operational standards
• Manages the deployment and activation of telecommunications products and services, maintaining control through disciplined coordination and proactive risk management
• Identifies and escalates execution risks to safeguard service stability and customer confidence throughout the delivery process
• Collaborates effectively with internal teams, vendors, and customer stakeholders to ensure seamless execution and transition to support teams
• Implements structured delivery practices to contribute to reliable service and operational excellence in high-impact environments
• Monitors and reports on key delivery metrics to ensure alignment with organizational standards and customer expectations
• Supports continuous improvement initiatives by analyzing delivery outcomes and recommending process enhancements

Service Delivery Manager

• Lead daily operations for hospital bill audits and itemized bill reviews, ensuring accuracy, productivity, and compliance with internal policies and regulatory standards.
• Manage, coach, and develop a team of auditors/reviewers (and potentially vendor resources), including hiring, onboarding, training, performance management, and career development.
• Establish and maintain standard operating procedures (SOPs), quality controls, and escalation pathways for complex audits and high-risk billing patterns.
• Oversee workflow intake, triage, prioritization, and turnaround time commitments for audits and bill reviews (e.g., IP, OP, ER, observation, ambulatory surgery, facility ancillary, high-dollar claims).
• Oversee itemized bill review for: revenue codes, HCPCS/CPT mapping, units/quantity validation, charge/cost reasonableness, packaging/bundling rules, NCCI edits (as applicable to setting), and duplicate or unbundled charges.
• Ensure appropriate application of: payer payment policies, CMS guidelines (where applicable), state/federal regulations, and provider contract terms (including reimbursement methodologies and carve-outs).
• Direct investigation and documentation of suspected waste, abuse, or fraud indicators and coordinate referrals to SIU/Compliance/Legal per policy.
• Support both pre-payment and post-payment audit strategies, including clinical documentation requests when required to substantiate billed services.
• Partner with analytics to identify outliers, emerging billing risks, and provider/claim targets using utilization trends, charge patterns, and audit findings.
• Translate audit results into actionable initiatives (edit development, provider education, contract language recommendations, and process improvements).
• Monitor recoveries, avoidance, overturn rates, and appeal outcomes to refine audit logic and improve defensibility.
• Own quality assurance (QA) program for audit determinations, ensuring consistent rationale, complete workpapers, and strong evidence trails.
• Oversee preparation of audit summaries, demand letters support, and appeal/negotiation packages; collaborate with Claims, Provider Relations, and Appeals teams as needed.
• Provide clear, professional communication to internal stakeholders and, when appropriate, support provider education on common billing issues.
• Ensure audits and bill reviews are performed in alignment with regulatory requirements, accreditation standards (as applicable), privacy/security rules (HIPAA), and record retention guidelines.
• Maintain audit-ready documentation practices and support internal/external audits of Program Integrity activities.
• Manage vendor oversight if external audit firms are used: scope, performance metrics, validation, and invoicing.

Manager, Hospital Bill Audit, Itemized Bill Review

• Own end-to-end implementation, account management, and customer success for partner accounts — responsible for driving measurable outcomes within named partnerships
• Lead internal implementation efforts, working cross-functionally with stakeholders across Product, Member Marketing, and Clinical Operations
• Drive marketing and awareness of Oshi Health within named accounts, ensuring prospective members are well-educated on available GI solutions within their benefit structure
• Pull and analyze key performance data within internal Oshi Health systems to highlight success stories and communicate performance to clients
• Deliver quarterly business reviews (QBRs) to customers, reinforcing value and driving continued account growth
• Influence key stakeholders through clear, confident external communication and cross-functional alignment

Senior Manager, Customer Strategy, Success

• Manages, coaches, and develops the benefits team.
• Establishes goals and objectives, assesses performance and provides on-going feedback.
• Takes a leadership role in understanding the business, balancing needs of HNTB and employees, and appropriately assessing risk.
• Conducts analysis and oversees the design and development of plan changes as necessary to ensure competitive and cost effective benefits plans.
• Recommends benefits programs and/or benefit changes to management by studying employee requirements, health plan performance and benefit trends.
• Manages vendor relationships and renewal processes to ensure benefit programs are cost-effective, compliant and meet service level agreements.
• Evaluates services, coverage and options available through insurance companies to determine programs best meeting needs of HNTB.
• Partners closely with Corporate Finance to provide integrated health plan performance and budget reports.
• Work with HR Partners to ensure seamless migration of plans and programs from development state to implementation.
• Responds to and resolves escalated employee concerns regarding benefits programs; advises, approves, or denies exception requests.
• Monitors and analyzes plan costs, recommends revisions as needed, reviews renewals and contracts.
• Writes and distributes summary plan descriptions.
• Ensures that development and execution of administrative policies governing employee benefits are in compliance with all local, state, and federal regulations.
• Informs, gives advice, and counsels management on trends and current developments in the field of employee benefit programs.
• Manages the open enrollment process by determining benefit changes and working with staff to develop and deliver communication pieces, manages the Open Enrollment data entry and data transfer, and troubleshooting any issues that arise along the way.
• Participates in development, implementation and maintenance of benefit policies, objectives short-and long-range planning.
• Directs design and administration of retiree health care benefit.
• Consults with and advises employees on eligibility provisions and other matters related to benefits.

Benefits Manager

• Manage, lead, and set the strategic vision for all Hardware Territory Managers & locations in the Pac NW (Washington, Oregon, Idaho, Alaska) region to deliver sustainable growth
• Responsible for the region’s sales growth, profitability, listings, conversions, and market share acceleration in the 2-step distribution model.
• Establish relationships with top accounts and key personnel.
• Maximize digital acceleration via Salesforce, Showpad, and Business Warehouse to drive efficiencies and transformation
• Effectively manage budgets (T&E, Targeted Funds, Demo Tool, etc.) to drive profitability within Farm and Hardware (formerly 2 Step)
• Work cross functionally with SBD Teams including but not limited to National Account Teams, marketing, operations, and finance, supply
• Drive sell-through across all SBDK brands and strategic business units
• Communicate opportunities, issues, and trends to management and marketing

Regional Market Manager, Hardware

• Own, maintain, and continuously improve existing capacity models — including logic updates, data refreshes, assumption validation, and scenario planning
• Integrate capacity model outputs into analytical dashboards and operational reporting, ensuring stakeholders have timely, accurate, and actionable visibility
• Embed capacity insights into recurring business cadences (planning cycles, leadership reviews) by participating in and preparing materials for existing meetings
• Lead ad-hoc analytical workstreams that inform capital allocation decisions — from framing the problem and structuring the analysis to communicating findings and recommendations
• Partner cross-functionally with Finance, Operations, Supply Chain, Engineering, and Commercial teams to identify capacity constraints, bottlenecks, and opportunities for efficiency or expansion
• Develop clear, concise communication of complex quantitative analysis for both technical and non-technical audiences
• Identify opportunities to improve modeling methodology, tooling, and analytical processes over time
• Support and lead additional business transformation projects as opportunities arise, bringing structure, analytical rigor, and cross-functional coordination to initiatives that drive operational and strategic improvement

Manager, Business Transformation

• Hire, coach, develop, and manage 9–12 representatives across Neuroscience and Cardiovascular portfolios
• Establish clear team goals, hold team members accountable to performance standards, and manage underperformance with directness and care
• Develop and implement strategic area business plans aligned to national and regional priorities across both therapeutic areas
• Own area-level budget accountability; plans, organizes, and monitors resource deployment to maximize business potential
• Build and maintain relationships with customers (including KOLs), large group practices, hospitals, and managed care organizations across both the Migraine and NVAF/VTE landscapes

Area Business Manager, Integrated Medicine

• Build a development team capable of delivering complex projects on time and within scope across multiple technology platforms
• Establish clear performance expectations, provide regular feedback, and manage underperformance directly
• Create career development paths and mentorship structures that retain strong talent
• Implement code review processes, QA standards, and documentation practices that elevate output quality
• Lead the team's adoption of AI-assisted development practices—identifying the right tools, establishing effective workflows, and training developers to maximize output quality and velocity
• Architect solutions across diverse platforms: ecommerce (Shopify, BigCommerce), CMS (WordPress), custom applications (.NET), and data transformation projects
• Write technical specifications detailed enough for developers to execute without constant clarification
• Make sound build-vs-buy decisions and evaluate technical tradeoffs across different technology stacks
• Own site performance, security posture, and technical debt management across the client portfolio
• Stay current with platform updates, emerging tools, and development practices—particularly AI-assisted coding tools—and translate that knowledge into team capabilities
• Serve as the technical lead on sales calls and scoping conversations across all service lines
• Translate client business objectives into development requirements regardless of platform
• Manage client expectations around timelines, complexity, and tradeoffs
• Ensure projects deliver on time with minimal scope creep or rework
• Manage your own time effectively in an environment with competing priorities and interruptions from multiple stakeholders
• Maintain visibility into all active development work and surface risks before they become problems
• Balance strategic initiatives (process improvement, team development) with tactical demands (client escalations, urgent requests)

Senior Web Development Manager

• Digital Channel Strategy & Platform Evolution
• Lead business-side coordination and advancement of consumer digital banking experiences including online banking, mobile banking, digital account opening, virtual assistant capabilities, and other customer-facing digital platforms
• Identify opportunities to improve customer engagement, self-service functionality, onboarding experiences, personalization, and digital servicing capabilities
• Partner with Technology and application support teams to help evaluate platform capabilities, integrations, dependencies, and future enhancement opportunities
• Support development and prioritization of customer-facing channel enhancements aligned to business objectives and customer needs
• Help drive evolution of omnichannel customer experiences across branch, contact center, and digital channels
• Vendor Strategy & Digital Ecosystem Coordination
• Serve as a key business partner in strategic digital vendor relationships and ongoing platform roadmap discussions
• Collaborate with Technology, Product and enterprise partners to influence vendor priorities, enhancement sequencing, and customer experience improvements
• Help identify opportunities to better leverage existing platform capabilities and integrations across the digital ecosystem
• Coordinate cross-functional planning and execution for customer-facing technology enhancements and channel initiatives
• Monitor industry trends, emerging customer expectations, and digital banking capabilities to help inform future channel direction
• Customer Experience & Journey Improvement
• Coordinate customer experience enhancements and journey improvements across consumer banking channels
• Identify friction points within customer onboarding, servicing, engagement, and support experiences
• Partner with frontline, operational, and support teams to ensure customer experience enhancements are scalable, operationally effective, and aligned with service expectations
• Support customer feedback collection, experience insights, and channel performance analysis to inform future improvements
• Help align customer interactions into a more seamless and consistent omnichannel experience
• Product Rollout & Channel Execution
• Coordinate implementation and rollout of new consumer products, promotions, pricing initiatives, and customer-facing capabilities across channels
• Partner with Product, Marketing, Operations, Compliance, Technology, and frontline leadership to support launch planning and execution
• Help ensure frontline readiness, operational alignment, communication, and customer experience consistency for new initiatives
• Support execution of deposit growth, customer acquisition, and engagement initiatives across consumer and small business banking
• Monitor customer adoption, engagement, and channel performance trends related to new initiatives and channel enhancements.
• Cross-Functional Leadership & Business Integration
• Serve as a connector across Consumer Banking, Product, Technology, Marketing, Operations, and frontline teams to coordinate customer-facing initiatives
• Help establish implementation timelines, execution plans, and coordination rhythms for key channel and experience initiatives
• Identify operational barriers, coordination gaps, and customer experience risks that impact successful execution
• Support governance, prioritization, reporting, and progress tracking related to digital and channel initiatives
• Contribute to ongoing modernization efforts focused on improving customer engagement, channel effectiveness, and digital capabilities
• Other duties as assigned within the scope and responsibility of the job

Consumer Experience, Channel Manager

• Patient Engagement (40%)
• Create and manage regional patient engagement plans including patient educational events, community engagements, and face-to-face patient interactions
• Deliver in depth disease state and product education to inform and empower patients/caregivers as they navigate their rare disease journey
• Develop and execute comprehensive patient programming strategies that prioritize patient needs.
• Tailor initiatives to provide relevant education, support, and resources, optimizing patient engagement and outcomes across therapeutic areas
• Share materials on the disease, diagnosis, and treatment support with patients as needed
• Educate prescribed patients and their caregivers regarding how to prepare for and what to expect during the infusion process for Alexion products, in accordance with product label utilizing Alexion approved resources
• Capture and report local business insights to enhance strategic plans and improve patient experience
• Set up and participate in events and educational initiatives for patients and caregivers on behalf of Alexion per approved policy
• Build the rare disease network/relationships through local advocacy groups, rare disease related events, and attending patient events
• Partner with Alexion Patient Advocacy Team to drive engagement and partnership
• Proactively seek opportunities to improve processes and outcomes, embracing change and innovation to enhance patient support and results
• Collaborate effectively, building and maintaining strong relationships with cross functional team (i.e. Commercial, Medical, Marketing, and Patient Services) to ensure alignment of patient education initiatives with overall business strategies, driving optimal patient outcomes
• Execute field visits at infusion centers and focused HCOs to provide in-depth education and training on dosing and administration of Alexion products, disease state, and REMS requirements/procedures, and provide ongoing support
• Support ongoing REMS certifications of infusion sites of care
• Collaborate with non-prescribing health care staff at infusion sites to ensure understanding and compliance with REMS components, including importance of vaccination data and following REMS processes
• Maintain accurate and detailed records of field activities, including interactions with non-prescribing healthcare providers and sites of care, to ensure compliance with regulatory standards
• Support execution of ongoing compliance tactics related to all active REMS
• Support successful implementation of any new REMS or REMS enhancements
• Partner with Commercial REMS team to devise strategies to support REMS
• Partner with Commercial colleagues to ensure account engagement strategy is pulled through successfully via aligned tactics
• Develop and facilitate relationships with infusion nurses and other staff to support patients
• Set up and engage in non-prescriber congresses and educational events on behalf of Alexion per approved policy
• Partner and collaborate compliantly with other Alexion field teams on patient and HCP office education

Patient Education Manager, Rare Hematology, Nephrology

• Use analytical and modeling skills to support managed care contract negotiations
• Partner with revenue cycle teams to ensure new and updated contracts are implemented accurately and smoothly
• Assist in resolving escalated contract adjudication issues
• Collaborate with leaders and teams across Mercy to provide insights that support mission and commitment to compassionate, high-quality care

Manager – Managed Care Analysis

• Oversee safety strategy and risk governance across multiple fulfillment centers with varying operational profiles, including automated facilities, robotics-enabled operations, regulated inventory environments, and emerging business models.
• Develop and execute regional safety strategies utilizing leading and lagging indicators, risk assessments, behavioral observations, near-miss trends, automation performance data, and operational metrics to proactively prevent incidents.
• Evaluate safety impacts of new technologies, automation systems, robotics deployments, facility expansions, and operational process changes before implementation.
• Own regional risk assessments and ensure site-specific controls are established for diverse merchant profiles, including dangerous goods, batteries, food and beverage, cosmetics, print-on-demand operations, and other regulated inventory categories.
• Run serious incident investigations, root cause analyses, and corrective action programs while driving accountability across operational leadership teams.
• Develop and assist in rollout strategies for adequate, appropriate, and effective safety, health, and environmental, and regulatory training for associates.
• Provide strategic guidance to Operations leadership on staffing models, workflow design, equipment utilization, and process modifications to ensure safe scaling of business operations.
• Establish and maintain regional safety governance processes, serve as the designated regional safety authority, and drive accountability for corrective actions, risk mitigation, escalation management, and executive reporting.
• Serve as the regional subject matter expert for robotics safety, machine guarding, automation risk assessments, lockout/tagout, and human-machine interaction controls.
• Monitor and evaluate network safety trends, emerging risks, and regulatory developments, recommending strategic investments and risk reduction initiatives to executive leadership.
• Partner with Partner Operations and third-party fulfillment partners to ensure consistent safety standards, risk controls, and regulatory compliance across the broader fulfillment network.
• Additional duties and responsibilities as necessary.

See all jobs on JobTailor

Business Manager, Cardiac Imaging – Structural Heart

Business Manager, Cardiac Imaging – Structural Heart

Credit Portfolio Manager

Associate Asset Manager – Collateral Surveillance

Manager, Nurse Practitioner – 100% Virtual

Associate Manager – Client Relations Specialist

RN Case Manager

Registered Nurse – Clinical Manager

Service Delivery Manager

Manager, Hospital Bill Audit, Itemized Bill Review

Senior Manager, Customer Strategy, Success

Benefits Manager

Regional Market Manager, Hardware

Manager, Business Transformation

Area Business Manager, Integrated Medicine

Senior Web Development Manager

Consumer Experience, Channel Manager

Patient Education Manager, Rare Hematology, Nephrology

Manager – Managed Care Analysis

Senior Regional Safety Manager