Inside Sales

• Source new sales opportunities through inbound lead qualification and outbound prospecting
• Engage and build rapport with prospects via calls, emails, and social outreach
• Understand customer needs and drive leads through the sales process
• Route qualified leads to Business Development partners

Inside Sales Development Account Manager

• Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
• Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
• Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.
• Participate in ongoing coaching, call reviews, and training to continuously improve performance.

Senior Inside Sales Advisor – Central Time

• Make outbound calls to warm, company-generated leads no cold list dialing
• Run virtual consultations via phone or video and build personalized treatment plans
• Educate clients on LaserAway's services (laser hair removal, skin treatments, injectables, and more)
• Present financing options and close deals
• Collaborate with location directors and patient care teams for seamless client handoffs

Inside Sales Treatment Specialist

• Leads and supports a high-performing inside sales team
• Acts as an escalation point for customer issues
• Drives process improvements and operational efficiency
• Collaborates cross-functionally with sales, customer operations, and external stakeholders
• Prepares daily, weekly, monthly, and quarterly reports
• Manages daily call and task productivity
• Provides coaching and feedback in accordance with goals
• Manages Inside Sales Access quality program and conducts quality audits
• Handles complex customer complaints and inquiries
• Reviews financial targets with leadership

Access Supervisor, Inside Sales

• Manage a consistent flow of inbound and outbound communication (calls, texts, emails, and chat).
• Utilize Cloze CRM to meticulously track, update, and prioritize lead data to ensure no opportunity falls through the cracks.
• Execute rigorous nurture campaigns, providing value-driven content to keep potential clients engaged over the long term.
• Use proven scripts and dialogues to uncover client needs, motivations, and timelines.
• Educate clients on the benefits of our integrated services, including Key Mortgage pre-approval and vetted title/legal services.
• Utilize Zenlist to provide real-time property data and search options to prospective buyers.
• Secure and document high-quality appointments for field agents, ensuring a smooth hand-off within the CRM.
• Proactively reach out to company-generated past clients to generate new business opportunities.
• Incorporate BombBomb video messaging to personalize the client experience and increase response rates.
• Meet and exceed daily, weekly, and monthly activity benchmarks (dials, contacts, and appointments set/met, contracts, and closings).
• Adhere to an "Ideal Week" schedule to maximize productivity and ensure dedicated focus on revenue-generating activities.
• Participate in daily huddles, coaching sessions, and ongoing training to sharpen sales skills and conversion ratios.

Inside Sales Agent

• Proactively hunting for new industrial sales opportunities through outbound outreach and targeted prospecting
• Identifying where to focus efforts by partnering with Strategic Marketing to develop market‑specific outreach strategies and messaging
• Engaging technical and commercial stakeholders to uncover needs and qualify early‑stage opportunities
• Collaborating closely with Regional Sales Managers to advance qualified opportunities and support deal progression
• Serving as a connective partner between customers, outside sales, and internal teams throughout the sales lifecycle
• Supporting post‑sale activities, including internal coordination, documentation, order processing, and contract‑related approvals
• Documenting activities, pipeline progress, and insights within Salesforce and other internal systems

Inside Sales Specialist

• Lead, coach and direct 8-12 Inside Sales Representative to achieve their assigned annual sales quota
• Build and enhance a positive selling culture based upon achievement, accountability and respect for individuals
• Serve as a collaborator and team builder across all Stericycle departments to maximize efficiencies and customer satisfaction
• Communicate and enforce Stericycle policies, procedures and the Code of Conduct
• Teach and coach ISEs to be proficient in product knowledge, sales skills and processes, system utilization (SFDC, SAP), customer communications and problem solving
• Conduct weekly Pipeline Reviews to insure the ISEs meet their weekly quota
• Forecast weekly and monthly closed-won sales
• Achieve weekly, monthly and annual assigned quota for the team
• Analyze team performance daily and adjust as needed to drive consistent performance
• Perform other duties and responsibilities, as assigned

Inside Sales Manager

• manage and grow a portfolio of emerging business accounts through consultative selling, strategic planning, and proactive relationship management to maximize revenue, retention, and customer lifetime value
• build, develop, and lead a high-performing inside sales team through effective coaching, performance management, and talent development initiatives that drive consistent achievement of sales targets
• establish foundational sales processes, performance standards, and operational disciplines for this new function, creating a scalable model that can be replicated across the organization
• design and execute data-informed sales strategies to penetrate new markets, deepen existing customer relationships, and systematically identify and convert qualified business opportunities within this high-potential segment
• establish and optimize scalable sales processes including proactive retention strategies, structured business reviews, competitive bidding frameworks, and funnel management disciplines
• champion adoption and utilization of our centralized CRM platform (Salesforce preferred) to ensure data integrity, visibility into sales activities, and accurate forecasting
• partner with Sales Operations & Excellence to leverage insights from potential modeling, territory optimization, and performance metrics to inform strategic decisions and resource allocation

Senior Manager, Market Sales/Inside Sales

• Own the full revenue metrics and market share position of your assigned portfolio.
• Drive measurable growth in applications, funded loans, and average loan size.
• Identify, quantify, and execute against performance gaps and revenue opportunities within each account.
• Diagnose structural growth blockers (e.g., product gaps, pricing, state limitations, operational friction) and escalate quantified impact to leadership.
• Forecast performance trends and proactively build action plans to achieve growth targets and defend share among assigned accounts.
• Serve as the primary relationship owner and trusted advisor for assigned clients.
• Build strong, credible relationships with operators and key stakeholders.
• Expand revenue through strategic account development, onboarding new locations, and deepening product adoption.
• Lead proactive growth conversations rather than reactive support interactions.
• Operate as the manager of your portfolio, accountable for growth, retention, and performance of assigned accounts.
• Maintain deep visibility into pipeline activity, funding trends, conversion rates, and unrealized potential.
• Develop and execute strategic account plans aligned to each partner’s opportunity.
• Ensure partners are fully trained and aligned on Zippy’s end-to-end process (marketing through funding).
• Drive operational discipline to improve pull-through, speed, and borrower experience.
• Collaborate cross-functionally to resolve systemic issues and file-level friction impacting performance.
• Track and report on key performance indicators including market share, application volume, funded volume, and revenue trends.
• Maintain accurate, actionable account and contact data in Salesforce.
• Use data to inform strategic decisions and prioritize time allocation.
• Represent client insights internally while protecting Zippy’s commercial interests.
• Provide structured feedback on product gaps, operational inefficiencies, and revenue opportunity.
• Influence cross-functional teams to prioritize initiatives that unlock portfolio growth.
• Maintain deep knowledge of Zippy’s loan process, underwriting standards, technology, and funding requirements.
• Serve as a trusted expert for both clients and internal stakeholders.
• Continuously seek learning to strengthen commercial and operational effectiveness.

Inside Sales Account Manager – MH Community Operator

• Execute on Replacement Components strategies to achieve annual sales growth targets of 15%
• Generate and qualify leads by completing outbound calls to prospective customers
• Respond to inbound inquiries by providing information about products and/or services
• Ensure customer satisfaction and repeat business by building and maintaining relationships with existing customers
• Develop and execute sales strategies and achieve sales targets in collaboration with the sales team
• Recommend products and/or services to effectively address identified customer needs
• Prepare and deliver sales presentations and demonstrations for potential customers
• Negotiate and close sales deals, ensuring favorable terms and conditions
• Ability to maintain accurate and up-to-date records of sales activities, customer interactions, and sales pipeline within a CRM system

• Achieve and exceed sales quotas and KPIs
• Conduct dynamic sales calls with prospective and past clients (outbounding 80 – 100 calls per day)
• Evaluate, interview, and enroll/renew client memberships through our consultative sales process
• Manage client’s dating experience through matching and feedback
• Collaborate with Client Advisors who provide concierge-level day-to-day service to clients

Inside Sales, Chicago Matchmaker

• Lead a remote team of Inside Sales Representatives throughout a large geographic region.
• Manage employees through the entire employment life cycle.
• Represent the company with comprehensive knowledge of our offerings.
• Foster a positive, results-oriented sales environment.
• Responsible for Achievement of company objectives by setting sales goals, analyzing performance data, and making accurate forecasts.
• Manage sales performance by setting clear objectives, coaching, and holding teams accountable for performance metrics and quota achievement.
• Have an understanding of CRM systems in order to review and analyze sales stats.
• Work with senior leadership to drive the strategic direction of the business by executing sales plans that expand our customer base and extend RRD’s global reach.
• Establish new and existing relationships with clients in order to generate new opportunities and provide recommendations on RRD products and services.
• Provide support to the team through the entire lifecycle of a sale from prospecting to closure.
• Drive growth through new business opportunities.
• Performs other related duties as assigned.

• Partner with NRI external sales team to drive NRI asset growth within a defined sales territory
• Proactively engage with retirement plan advisors, consultants, and 401k recordkeeping wholesalers to best serve their clients’ goals
• Apply discipline to gather & maintain high quality, accurate CRM (Salesforce) prospect/ client pipeline data
• Coordinate with NRI external sales team to prepare for client meetings & promptly follow through on post meeting activities
• Support NRI external sales team to develop, refine, and execute sales territory plans
• Stay sharp on industry trends, competitor positioning, market flows & relevant developments to identify new opportunities
• Collaborate with NRI Internal Sales Associates, Internal Sales Desk Manager, and broader NRI team to share best practices

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