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Account Manager – Inside Sales
Delmar International Inc.Account Manager supporting existing accounts and pursuing new business opportunities in freight forwarding. Liaising between sales representatives and operations team for customer needs and service delivery.
Posted 7/14/2026full-timeGlendale Heights • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and supporting sales operations within a 3PL freight forwarding environment. Proficient in preparing quotes, maintaining databases, and delivering exceptional customer service.
Highest-signal resume keywords
Sales ExperienceOperations ExperienceCustomer Service3PL Freight ForwardingBachelor's Degree in Business
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Quote PreparationDatabase ManagementTransatlantic Shipment KnowledgeOcean Service OfferingsAir Service OfferingsGround Service OfferingsBrokerage ExperienceWarehousing Experience
Soft Skills
CommunicationProblem-SolvingInterpersonal Skills
Industry Keywords
3PLFreight ForwardingLogisticsCustomer Review Calls
About the role
Key responsibilities & impact- Serve as the key liaison between sales representatives and the operations team
- Support existing accounts while identifying and pursuing new business opportunities
- Prepare customer quotes and maintain/updating databases
- Deliver exceptional customer service and respond to customer inquiries
- Conduct customer review calls and fulfill other tasks assigned by the company
Requirements
What you’ll need- Minimum 2 years of sales or operations experience in a 3PL freight forwarding environment
- Experience in ocean, air, ground, brokerage, or warehousing is considered an asset
- Bachelor's degree in business or a related field is considered an asset
- Knowledge of current air and ocean service offerings for transatlantic shipments to the United States will be considered an asset
- Travel may be required
Benefits
Comp & perks- Equal opportunity employer
- Competitive compensation
- Comprehensive health and dental care
- Balance between work and home life
- Opportunities for professional development and career growth