Strategic Accounts Inside Sales

Applied Industrial Technologies

As a Strategic Accounts Inside Sales Representative, you will sell products and services while ensuring excellent customer service at FCX Performance.

Posted 6/13/2026full-timeColumbus • Illinois, Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Sell company products and services to customers by processing orders, price and delivery inquiries
Providing technical and application information
Soliciting customer orders and suggesting additional products
Maintain responsibility of orders from quotation to collection
Review customer purchase orders for special conditions/documentation
Increases order size by suggesting related items
Processes and expedites orders, customer returns and returns to vendors
Works closely with Outside Salesman in soliciting business
Communicates effectively and participates positively as a member of the Branch/Division inside sales team
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date

Requirements

What you’ll need

HS Diploma or equivalent required
Technical or Bachelor’s Degree Preferred
3+ years’ experience in Customer Service in related Industry
experience as an Inside Technical Sales/Customer Service role a plus

Benefits

Comp & perks

401K with company match
Insurance
Time off
Employee assistance
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationteamworkcustomer serviceorder processingproblem-solving

Certifications

HS DiplomaBachelor’s Degree