Inside Sales Account Manager – Cable Assembly

GCG

Inside Sales Account Manager serving as liaison between customers and company for Cable Assembly team. Responsible for order processing, customer communication, and market trend identification.

Posted 6/19/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $60,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as primary contact for all customer communications
Process RFQ’s, follow to completion
Support new product launch, coordination and management
Communicate order status to customers in a timely manner
Follow the RMA process
Update customer communication log as needed
Run reports on delivery performance, open orders, and other data as required
Build and maintain customer relationships to increase sales
Identify customer and market trends
Assist other departments as needed, interacting heavily with the Customer Service team
Complete all corporate training requirements
Comply with ISO-9001 quality standards
Set and track personal & business goals

Requirements

What you’ll need

Customer Service/Account Management experience in production or manufacturing industry required
AS degree or 3-5 years experience in customer service/account management related function preferred
Strong written and verbal communications
Experience in an electronics-manufacturing environment preferred
Demonstrated experience with Windows and MS-Office (MS-Excel, MS –Word, MS-Outlook)
Experience using an ERP system
Ability to manage multiple tasks effectively
Strong organization and attention to detail

Benefits

Comp & perks

Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceaccount managementRFQ processingorder managementreportingISO-9001 complianceERP system experiencedata analysisproduct launch supportmarket trend identification

Soft Skills

strong written communicationstrong verbal communicationrelationship buildingorganizational skillsattention to detailtask managementgoal settinginterdepartmental collaborationcustomer communicationtime management

Certifications

AS degree