Inside Sales

• Active telephone acquisition of new and existing customers
• Expansion and maintenance of our customer base to support our growth strategy
• Analysis of customer needs and development of appropriate solution approaches
• Proactive customer win-back and generation of follow-up orders
• Identification of relevant contacts and decision-makers at target customers
• Qualification of larger target accounts and handover to field sales
• Recognize and successfully exploit cross-selling and upselling potential
• Close collaboration with field sales and other departments

Inside Sales Agent – Inside Sales

• First point of contact for interested customers and the voice and face of Octopus Energy
• Guide customers along the customer journey and create enthusiasm from the first phone contact
• Prepare customers in a structured way for the next steps in the process
• Assess the technical feasibility of a heat pump installation based on defined criteria
• Schedule and coordinate appointments for field service teams to optimize capacity
• Maintain and update all relevant customer data in the CRM system with a focus on high data quality

Working Student Pre-Sales, Inside Sales

• Support colleagues in Sales & Marketing with day-to-day tasks
• Serve as a point of contact for existing customers on sales-related matters
• Responsible for quotation and order processing
• Prepare outgoing invoices
• Actively contribute to internal projects and campaigns
• Assume responsibility and have the opportunity to take ownership of your own customer accounts

Sales Assistant – Sales Support, Inside Sales

• Führen und Entwickeln eines dreiköpfigen Inside Sales Teams – fachlich wie persönlich.
• Analyse von Kundenbedürfnissen und Ableitung passender Vertriebsstrategien.
• Optimierung bestehender Vertriebsprozesse und Schaffung nachhaltiger Verbesserungen.
• Steuerung der Sales-Aktivitäten und Verfolgung von KPIs.
• Repräsentation auf Kundenveranstaltungen, Messen und Workshops.

Team Lead, Inside Sales

• Support daily sales and customer service activities of our inside sales team
• Work closely with account managers, business development managers, purchasing, product management and logistics
• Prepare quotes and process customer orders
• Coordinate deliveries, services and customer inquiries
• Follow up on quotes and customer requests
• Assist customers with product- and order-related questions
• Professionally handle service requests and complaints
• Act as a point of contact for our customers
• Support account managers and business development managers with administrative and coordination tasks
• Maintain and update customer and sales data in the CRM system
• Monitor order status and delivery dates
• Ensure complete and accurate documentation of customer activities
• Assist with reports and general sales tasks
• Execute assigned tasks independently and reliably
• Actively contribute to the team and share knowledge with colleagues
• Propose ideas to improve customer service and internal processes

Inside Sales Support

• Overall responsibility for managing and selling our Service Provider portfolio to assigned partners
• Acquisition, development and strategic growth of customer relationships
• Identification and development of new market segments within the Managed Service Provider environment
• Analyze partners' growth potential and develop and implement strategies to realize it
• Responsibility for the revenue and profitability development of the product segment
• Cross-selling and account penetration in line with the Arrow xSP (MSP/CSP) portfolio
• Establish and maintain contacts with key stakeholders at our vendors/manufacturers
• Regular participation in partner events organized by Arrow or the vendor

Account Manager - Inside Sales

• Lead and develop a three-person Inside Sales team
• Analyze customer needs and derive appropriate sales strategies
• Optimize existing sales processes and increase efficiencies
• Manage sales activities and track KPIs
• Represent the company at customer events, trade shows and workshops

Lead Inside Sales

• Presenting and marketing our aesthetic products (medical devices) by phone to specialist physicians
• Communicating with our customers via multiple channels such as phone, e-mail and virtual conferencing tools to build strong customer relationships and achieve sales targets
• Meeting or exceeding sales targets for the assigned inside sales (remote) territory
• Increasing market share in the assigned territory
• Persuading customers of competing products to switch, identifying and winning new customers, expanding relationships with existing customers, and re‑acquiring lost customers
• Actively qualifying and generating leads
• Realizing cross‑selling opportunities
• Planning and owning the entire sales cycle, from first contact with prospective customers to closing and long‑term customer retention
• Planning and conducting remote customer appointments, including thorough follow‑up
• Providing technical information, presenting and marketing the relevant products to office‑based physicians and hospital specialists
• Planning and executing outbound calls, and handling inbound calls
• Qualifying leads
• Ongoing profiling and assessment of customer potential
• Revenue‑maximizing annual planning for the assigned remote territory with a focus on strategic territory management
• Analyzing the market with regard to sales development of our products and competitors, identifying opportunities and critical trends
• Effective and targeted use of marketing materials to convincingly convey core messages, product differentiation and our brands’ positioning versus competitors
• Focused implementation of product claims and alignment of activities with marketing plans and sales cycles, including strategic direction and tactics (implementation of the brand strategy)
• Professional reporting: timely and proper completion of all administrative tasks and fulfillment of KPIs
• Competent customer management and proactive, continuous advocacy for customer needs
• Ensuring excellent customer service, professionally handling customer inquiries and issues, proposing solution strategies, and promptly following up on agreed activities
• Attendance at regional events when required

Inside Sales Specialist

• Du bist ein unverzichtbares Bindeglied im Vertriebsprozess
• unterstützt sowohl das Key-Account-Management als auch das Außendienst-Team in administrativen Tätigkeiten
• arbeitest eng mit den internen Fachabteilungen zusammen
• bist Teil des Kundenservice-Teams BeNeLux
• verantwortlich für einen reibungslosen Auftragsabwicklungsprozess
• unterstützt bei der rollierenden Absatzplanung
• überwachst die Kundenkonten auf Kreditlimits & Zahlungseingänge
• beantragst Kreditversicherungen, bearbeitest Endverbraucher-anfragen
• übernimmst das Sales- & Stock Tracking
• planst und organisierst Promotions in den Niederlanden in Zusammenarbeit mit Handelspartnern und internen Stakeholdern

Inside Sales Coordinator

• Build and maintain effective customer relationships
• Maximize revenue from the sale of products and services
• Provide administrative support to sales representatives
• Proactively manage customer communications regarding delivery delays

Inside Sales Assistant – Full-time/Part-time

• You identify and analyze new customer opportunities and proactively contact prospects and new customers by phone.
• As the central interface within the sales team, you provide comprehensive support to our customers and work closely with the field sales team.
• You prepare tailored offers and contracts and professionally manage the entire sales process with a service-oriented approach.
• You advise customers by phone about our services and assist with questions and individual requests.
• You conduct contract negotiations in the context of cancellations or new tenders and derive appropriate actions.
• You are responsible for maintaining and updating our customer database and for structured documentation of all sales-relevant information.

• Identification and outreach to potential new customers via phone, email, LinkedIn and other channels
• Qualification of incoming leads and development of new sales opportunities
• Scheduling and coordinating appointments for the sales team
• Conducting initial discovery calls to assess needs and identify business potential
• Proactively identifying cross-sell and upsell opportunities within our existing customer base
• Close collaboration with Customer Success and Sales to develop and implement upsell campaigns
• Maintenance and documentation of activities in the CRM system (HubSpot)
• Supporting the development of outbound campaigns
• Hosting webinars and participating in sales events
• Continuous analysis and optimization of lead, opportunity and conversion processes

Inside Sales Manager

• Processing of client enquiries and orders
• Preparation and follow-up of trade fairs and training courses as well as participation if necessary
• Customer advice regarding assortment
• Coordination of production & delivery dates
• Constant contact with field staff, service staff, accounting and other departments
• Ensuring the legally compliant shipment of dangerous goods
• Preparation of all export documents

• You lead and develop a currently three-person Inside Sales team—both professionally and personally—and report directly to the Head of Sales Operations.
• You analyze customer needs, derive appropriate sales strategies and implement them together with your team.
• You optimize existing sales processes, raise standards to the next level and drive sustainable improvements.
• You manage sales activities, monitor KPIs, identify growth opportunities and implement measures to increase efficiency.
• You represent the company confidently at customer events, trade shows and workshops.

Inside Sales jobs in Germany

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Inside Sales Agent – Inside Sales

Working Student Pre-Sales, Inside Sales

Sales Assistant – Sales Support, Inside Sales

Team Lead, Inside Sales

Inside Sales Support

Account Manager - Inside Sales

Lead Inside Sales

Inside Sales Specialist

Inside Sales Coordinator

Inside Sales Assistant – Full-time/Part-time

Inside Sales

Inside Sales Manager

Inside Sales Specialist

Teamlead Inside Sales