Inside Sales Agent – Inside Sales

Kienzle Automotive GmbH

Inside Sales Agent responsible for customer acquisition and maintaining relationships for Kienzle Automotive. Aiding the company's growth strategy through active telephonic outreach and customer analysis.

Posted 7/22/2026full-timeMülheim an der Ruhr • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telephone sales and customer acquisition, with a strong focus on cross-selling and upselling strategies. Proficient in analyzing customer needs and collaborating effectively with field sales to drive growth.

Highest-signal resume keywords

Telephone Sales ExperienceCross-Selling ExpertiseUpselling SkillsStrong Communication SkillsFluent in German

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceCustomer AcquisitionCustomer Needs AnalysisFollow-Up Order GenerationTarget Account Qualification

Soft Skills

Self-MotivationGoal OrientationPersistenceStructured Working Style

Tools & Technologies

MS Office Applications

Industry Keywords

Direct SalesCustomer Base ExpansionCollaboration with Field SalesCustomer Win-Back

About the role

Key responsibilities & impact

Active telephone acquisition of new and existing customers
Expansion and maintenance of our customer base to support our growth strategy
Analysis of customer needs and development of appropriate solution approaches
Proactive customer win-back and generation of follow-up orders
Identification of relevant contacts and decision-makers at target customers
Qualification of larger target accounts and handover to field sales
Recognize and successfully exploit cross-selling and upselling potential
Close collaboration with field sales and other departments

Requirements

What you’ll need

High self-motivation and a pronounced goal- and results-orientation
Experience in sales, ideally in telephone sales or inside sales
Proven strength in cross-selling and upselling
Enthusiasm for direct sales and active customer contact
Strong communication skills, persistence, and a closing mindset
Confident user of MS Office applications
Structured and independent working style
Excellent written and spoken German

Benefits

Comp & perks

Flexible working with partial home-office options (not fully remote)
30 days vacation
Flat hierarchies and an open, first-name culture
Individual development & coaching
Regular employee events
A collegial team with strong cohesion
Company bike – also for private use
Company pension plan
Corporate benefits with attractive discounts