Field Engineer

• You will hire, train, grow, and manage a team of Solutions Architects for a company in high-growth mode.
• Make your customers in the Agencies segment successful with Databricks and provide outsized value to their businesses.
• You will maintain a robust hiring pipeline at all times.
• Establish relationships across the business to make your customers and team successful.
• Partner with sales leadership to hit sales and consumption targets and ensure customer success.
• Keep your team of SAs ahead of the technical curve. An SA adds value by maintaining advanced knowledge of the technology stack, while tying it back to key initiatives and trends across the Media Advertising industry. You will make sure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs.

Senior Manager, Field Engineering – Strat Media

• Delivering high-quality technical service and support to medical imaging customers.
• Install, inspect, test, troubleshoot, and maintain medical imaging equipment (Cath Lab - GE, Siemens and Philips) to ensure optimal performance and compliance with operational and safety standards.
• Diagnose and resolve technical issues while adhering to OEM specifications, industry regulations, and company quality requirements.
• Represent the company professionally during on-site visits and communicate customer feedback to internal teams.
• Document new processes and provide training to end users, while supporting additional duties as needed.
• Ensure updates, calibrations or repairs are completed properly by running tests or diagnostics.
• Driving and vehicle operation as essential functions of this role.

Field Service Engineer – Cath Lab

• Lead cyber workflow discovery with customers across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, and GRC automation.
• Build and deliver customer-facing demos, workshops, proofs of concept, and reference architectures for AI-enabled security workflows.
• Scope pilots with clear success criteria, data requirements, integrations, evaluation methods, safety boundaries, and human approval points.
• Advise customers on safe implementation patterns, including tool/function calling, structured outputs, sandboxing, data handling, guardrails, auditability, and approval-gated side effects.
• Translate between executive buyers and hands-on security practitioners, helping each audience understand value, risk, and practical next steps.
• Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.
• Bring recurring customer requirements, product gaps, blockers, and high-value cyber workflows back to Product, Engineering, Security, and GTM teams.

Field Security Specialist – Cyber Security Solutions Engineer

• Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center.
• Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations
• Maintain a close working relationship with GM District Managers-Aftersales (DM-A), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back.
• Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle
• Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area.
• Review dealer comeback process on every dealer contact to determine it meets GM’s requirements
• Help implement a comeback process for each dealer that does not have a robust process in place.
• Work with the GM West Regional team when help is needed to persuade dealers to implement changes.
• Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel
• Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information
• Conduct ad-hoc in-Dealership training sessions, which can include technical information on the use of Techline tools and applications, as well as, other diagnostic tools and equipment when the dealer’s deficiencies in these areas are causing buybacks.
• Take ownership of Dealer concerns and use effective problem resolution skills
• For those that are contributing to buybacks, trouble-shoot Service department IT hardware and Techline tool problems, using all available resources and follow through to resolution
• For dispatched cases, address GM Dealership customer problem resolution needs via phone or at the Dealership location.
• Report on Dealership’s “State of Health” relative to overall service readiness to prevent buybacks.
• When lack of qualified Technicians is the cause of buybacks, assist in Dealer Technician recruitment and retention by reviewing “Technician Pipeline” options to Dealer Service Management
• Develop and maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM Engineering community with a focus on product quality improvements and minimizing potential repurchases.
• Represent GM as the primary resource and spokesperson in the field for automotive technical and Techline product information
• Attend to requests from GM wholesale personnel including Regional Service management, Vehicle/Powertrain Brand Quality, and Engineering as processed through the TAC and FSE Dispatch Center escalation process.
• Provide feedback in the form of Field Product Reports (FPRs) to Vehicle/Powertrain Brand Quality Managers and GM Engineering
• Provide support for Better Business Bureau (BBB) arbitration hearings and legal cases, such as “lemon law” law suits, to protect GM interests
• Provide warranty waste reduction suggestions to FSE Leadership and the BQM Team

Field Service Engineer

• Provide remote and on-site technical support for automated dispensing systems, including support for DHA and DoD facilities.
• Respond to, evaluate, prioritize, and resolve work orders within service-level expectations.
• Diagnose and repair proprietary hardware and software components with full case ownership.
• Independently troubleshoot complex issues and escalate to Senior or Lead FSEs as needed.
• Execute preventive maintenance programs to ensure system reliability and uptime.
• Perform installations, in-servicing, repairs, calibrations, and general technical support.
• Maintain accurate inventory of spare parts in accordance with company policy.
• Document service activities, expenses, and time logs accurately using approved tools.
• Build positive customer relationships through professional communication and timely support.
• Ensure all service documentation meets regulatory and corporate requirements.
• Participate in ongoing training to expand technical knowledge of BD product lines.

Field Service Technician

• Ensure Alcon equipment at customer sites and demo equipment function effectively
• Troubleshoot, diagnose, and repair equipment
• Perform preventative maintenance and manage installations and upgrades
• Lead planning and installation activities of Alcon connected products
• Coordinate with customer’s IT and Alcon commercial teams
• Establish and maintain a high level of customer satisfaction
• Address customer concerns, quality assurance and medical safety issues
• Maintain all administrative responsibilities in a timely manner
• Assist Sales, Clinical and In-house Teams as needed
• Manage inventory and keep accurate records

Digital Field Service Engineer

• Provides advanced technical consultation and support to customers, serving as a subject matter expert for Mycronic products and systems
• Exercises discretion and independent judgment to analyze, diagnose, and resolve complex system software and hardware failures and product performance issues
• Performs autonomous weekly Preventive Maintenance (PM) on customer systems, ensuring seamless, unsupervised execution to maintain system uptime and operational efficiency
• Develops and implements innovative, custom solutions for diverse customer applications and implements sustainable corrective actions to resolve recurring system issues
• Gains and maintains foundational system knowledge of SLX and other relevant systems to effectively support and troubleshoot equipment
• Influences product development by providing field-based insights, documenting customer feedback, and collaborating with product development and engineering teams
• Serves as the primary technical liaison between customers and internal engineering/development teams, translating complex technical concepts into understandable solutions and influencing future product enhancements
• Oversees system buyoffs, demonstrations, and new product setups, ensuring a high-quality customer experience and successful integration
• Possesses a working knowledge of troubleshooting processes, including understanding the initial steps, gathering important information, and asking pertinent questions to efficiently diagnose issues and minimize customer downtime
• Prepares and delivers compelling presentations to customers, vendors, and senior associates, actively participating in regular customer meetings to foster strong relationships
• Establishes and maintains effective communication with customers and internal stakeholders, escalating support issues to management and higher-level support when necessary to maintain system performance and customer satisfaction
• Develops deep knowledge of Mycronic equipment applications and products through continuous self-study, corporate training programs, and on-the-job experience
• Submits all required documentation accurately and timely, including trip reports, expense reports, and service records
• Adheres rigorously to all safety protocols and utilizes all required safety equipment
• Performs other duties as assigned related to the company's service processes and overall business needs

Applications Engineer – Field Based

• Perform complex diagnostics and repairs on golf and turf equipment and established Ag Management Solutions (AMS) products.
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge.
• Performs diagnosis and repair in the field as required.
• Mentors Service Technician Trainees and Service Technicians.
• Conducts or supports customer clinics.
• Maintains current knowledge of John Deere and competitive products.
• Maintains the condition of vehicles, inventory, tools, and equipment.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follow all safety rules and regulations in performing work assignments.
• Complete all reports and forms required in conjunction with work assignments.
• Accounts for all time and material used in performing assigned duties.
• Participate in the on-call program.

Field Service Technician – John Deere Equipment

• Oversee all laser maintenance within the assigned territory
• Monitor ticket system, communication platforms, and emails for prompt responses
• Support New Store Openings by ensuring all equipment is functional
• Contribute to positive moral environments within clinic operations
• Establish positive co-worker partnerships for operational effectiveness
• Timely ticket responses to ensure operational readiness
• Ability to exceed expectations and aid in improving overall operations
• Exercise critical thinking and prioritize tasks based on business needs
• Contribute to the support system and demeanor for our clinic teams
• Professionally address non-work related topics with the team
• Prepare Weekly Reports to discuss overall equipment status and updates
• Contribute to a high morale and stress-free environment
• Ensure availability during all clinical operating hours
• Communicate any support needed in advance and professionally
• Properly utilize the communication channels with professionalism
• Coordinate with the medical team to assist in additional equipment training
• Maintain company vehicle in good standing and maintenance
• Maintain a valid form of identification and clean driving record throughout employment

Laser Field Service Engineer

• Leads Field Service jobs supporting Cutsforth’s brand, value, and reputation through on-site service.
• Perform installation of products and execution of services according to the job scope pertaining to generator related systems at customer sites including power plants or other heavy industrial sites.
• Prioritize and execute all assigned work following best practices, including job assignments, travel arrangements, and all job-related documentation in the ERP system.
• Ensure work is done completely, in a timely and workmanlike manner according to industry best practices and company processes and standards.
• Engage the customer when applicable to promote Cutsforth solutions including products and services while on-site through product demonstrations as well as reports and related documentation of findings.
• Communicate critical information and findings to client representatives as necessary.
• Evaluate, troubleshoot, and solve problems related to generator systems including exciters, collector rings, brush rigging, shaft grounding equipment, monitoring systems including software and components, and Cutsforth products.
• Use all available resources including Peers, Engineering Support, Instruction Manuals, and management to proactively identify, follow up, escalate and resolve any issues encountered onsite.
• Perform work on electrically energized equipment including inspections, equipment service, and Cutsforth’s Online Truing process.
• Perform well with high degree of patience and professionalism during common occurring delays, schedules changes and alterations to scope of work.
• Be ready and available as needed for responsive deployment to customer sites as requested by management including air travel. This includes "on call 365 days a year" to support our customers/industry.
• Maintain necessary personal access status including but not limited to a TWIC card, passport, routine drug tests, required safety training, etc.
• Supervise assisting technician(s).
• Complete all position-based training as assigned and own self-development.
• Participate in regular status check-in meetings with FSM: Attend regular Team Meetings and Safety Meetings, Chat Sessions, Conference Calls as requested.
• Participate in all safety training at each site as required by each site and adhere to all requirements as directed.
• Lead by example, recognize safe behaviors, address unsafe behaviors, and immediately report safety concerns or incidents to the Lead Tech and or Operations Manager
• Adhere to all Cutsforth and site-specific dress code guidelines and PPE requirements and maintain a clean and organized workspace on-site and in tool cases etc.
• Be engaged in all forms of communication including email, business messaging solutions, text messaging and phone and video call availability with co-workers and customers whether dispatched or working from home.
• Communicate with staff and customers professionally in a timely matter with a desire to be helpful and collaborative.
• Ensure all company guidelines and processes for time recording and overtime are followed.
• Demonstrate awareness for how FS Tech’s role contributes to company reputation and profitability.

Field Service Technician II

• Lead, mentor, and grow a team of Field Engineers supporting enterprise and commercial sales opportunities
• Partner closely with Account Executives to drive technical discovery, solution design, demos, evaluations, and Proof of Values (PoVs)
• Coach Field Engineers in real time through strategic customer engagements and complex technical evaluations
• Establish and maintain high standards for technical excellence, customer engagement, and execution quality across the team
• Help define and scale repeatable pre-sales methodologies, playbooks, demo environments, and evaluation frameworks
• Stay engaged with key strategic opportunities and act as an escalation point for complex technical and customer challenges
• Collaborate cross-functionally with Product and Engineering teams to communicate customer feedback and influence product direction
• Drive operational rigor across the team, including resource planning, pipeline alignment, forecasting support, and technical account prioritization
• Recruit, onboard, and develop top-tier Field Engineering talent
• Partner with Enablement and leadership teams to improve onboarding, training, and career development programs for the Field Engineering organization
• Stay current on emerging trends in AI-powered development tools, cloud platforms, CI/CD systems, and developer workflows
• Contribute to the evolution of CodeRabbit’s overall go-to-market and customer experience strategy

Manager, Field Engineering – Pre-sales

• Service, repair and/or installation of products or IT solutions at customer site
• Meet daily service repair needs of the customer’s equipment
• Maintain regular communication with customers to ensure resolution and follow-up
• Drive service business growth in the form of sales actions and quoting service agreements

• Support the Blood Management Centers and Hospitals onsite in the field and provide ongoing customer support
• Provide device installation, preventive maintenance, repair, basic installation base management
• Respond to service requests and ensure customer satisfaction: install, upgrade, repair, and maintain instrument systems
• Understand the process of operation such as installation, spare parts management, issues resolution, and service operation measurement
• Customer follow-up and ownership of all product and service related issues acting as a focal point for troubleshooting
• Provide timely onsite technical assistance, coordinating new system placements, develop leads, promote upgrades and contract renewals
• Provide technical assistance to customer(s) through on-site guidance and training in proper operation, maintenance and trouble-shooting of program and ground support equipment
• Manage service parts inventory levels

Field Service Engineer 2H – Medical Device

• Provide onsite and remote technical support to DESIGNA customers
• Ensure contract customer systems are operating at optimal performance levels
• Perform service actions, troubleshooting, and repairs on equipment and systems
• Diagnose and resolve technical issues with machinery and PARCS systems
• Deliver high-quality customer service during all service interactions
• Assist with the installation, configuration, and testing of new PARCS systems
• Support initial system setup in collaboration with network teams and system engineers
• Ensure proper system functionality prior to customer handoff
• Perform preventative maintenance (PMs) and routine service tasks
• Conduct monthly Data PMs for contract customers in assigned regions
• Apply system upgrades, patches, and updates as required
• Provide basic training to customers on new and existing systems
• Ensure customers understand proper equipment usage and system functionality
• Maintain strong relationships to ensure ongoing customer satisfaction
• Document all work performed and produce detailed service reports
• Communicate effectively with Field Operations Managers, Supervisors, and technical teams
• Coordinate scheduling and service activities with internal teams
• Operate company vehicles and equipment in a safe and compliant manner
• Follow all company safety policies and procedures

Parking Electronics Field Service Technician

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser, and Press Brake equipment
• Provide hands-on technical support both on-site and remotely
• Train customers on machine operation, preventive maintenance, and safety
• Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and software issues
• Build strong relationships with customers and become their trusted technical partner
• Support machine performance through routine maintenance and service excellence

• Install, modify, repair, conduct preventive diagnosis, and perform maintenance on the software and hardware of the equipment and systems
• Interface with customers to ensure contract SLA & customer satisfaction levels are maintained
• Maintain a safe and clean working environment adhering to Azenta's and customer’s work protocols
• Submit reports on all support activities as defined and required
• Provide weekly system performance summaries including issue pareto analysis and root cause / corrective actions

Field Service Engineer, Life Sciences

• Provide technical troubleshooting, inspections, set up, take down, repairs and maintenance on all units across Southern California and within our local service center.
• Operate company vehicles to travel to assigned job sites and safely transport trailers for service operations.
• Manage high-volume workloads and prioritize tasks effectively to meet tight deadlines in a fast-paced environment.
• Maintain strict adherence to all operational detail, equipment safety requirements, and fleet safety protocols.
• Execute travel and work on flexible schedules, including occasional nights, weekends, and under varying weather conditions as operational needs dictate.
• Maintain accurate inventory records of parts to support efficient service operations.
• Support and work on ad-hoc projects and team initiatives as needed.

• Diagnose and resolve complex audio, video, control system, and network issues at customer sites
• Configure, troubleshoot, and optimize AV systems, including video conferencing, DSPs, displays, and control systems
• Retrieve, load, troubleshoot, and modify control system programming from manufacturers such as Crestron, Extron, and AMX
• Install, de-install, repair, and replace AV equipment, cabling, connectors, and system components
• Commission AV systems and verify proper system performance before project completion
• Complete accurate service documentation, field reports, and configuration updates
• Maintain system programming, graphical user interface files, and project documentation
• Provide end-user training to help customers successfully operate their AV systems
• Serve as a technical resource and mentor for Field Service Technicians
• Support remote troubleshooting and assist with control code updates when needed
• Provide backup onsite support coverage as required
• Participate in technician development, performance discussions, and interviews as requested
• Attend required trainings and follow company policies and service procedures
• Support the team with additional service-related duties as assigned

Audiovisual (AV) Field Service Technician – III

• Responsible for meeting the daily service repair needs of the customer’s equipment by driving customer satisfaction through Service Excellence
• Basic troubleshooting, installation, preventive maintenance and repair needs on designated equipment
• Ordering and maintaining spare parts inventory
• Maintain regular communication with customers to ensure resolution and accurate follow-up
• Lead Generation: will be expected to drive service business growth in the form of sales actions for service agreements, parts, upgrades, consumables, and equipment leads

Field Engineer jobs in California

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Senior Manager, Field Engineering – Strat Media

Field Service Engineer – Cath Lab

Field Security Specialist – Cyber Security Solutions Engineer

Field Service Engineer

Field Service Technician

Digital Field Service Engineer

Applications Engineer – Field Based

Field Service Technician – John Deere Equipment

Laser Field Service Engineer

Field Service Technician II

Manager, Field Engineering – Pre-sales

Field Service Engineer

Field Service Engineer 2H – Medical Device

Parking Electronics Field Service Technician

Field Service Technician

Field Service Technician

Field Service Engineer, Life Sciences

Field Service Technician

Audiovisual (AV) Field Service Technician – III

Field Service Engineer