Ecommerce

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Lead the technical direction and growth of allegromicro.com.
• Partner with our Customer Engagement team to ensure the site and customer portal are easy to use and technically sound.
• Manage our global web presence, including the governance and optimization of automated, AI-driven translation services.
• Use data and visitor behavior to make the site easier to navigate and build a self-service roadmap.
• Design and lead A/B testing programs to optimize conversion paths.
• Manage the website’s 'to-do' list and serve as the main point of contact for our external web developers and agencies.

Digital Experience, Web Strategy Manager

• Lead the development and ongoing execution of the KCP eCommerce Analytics Roadmap aligned to commercial priorities and growth objectives
• Partner closely with DTS, Category Management, eCommerce, Finance, Sales, and KCC stakeholders to integrate analytics into planning, execution, and performance tracking
• Own and manage the KCP eCommerce technology and analytics stack, driving simplification, scalability, and synergies with KCC platforms and tools
• Translate complex data into clear, actionable insights, storytelling, and recommendations for senior leaders and cross-functional teams
• Develop and maintain dashboards, performance scorecards, and standardized reporting across key eCommerce KPIs

North America eCommerce Analytics Manager

• Own and manage lifecycle campaigns from strategy to execution and analysis.
• Conduct program and marketing audits for potential clients and confidently present findings and recommendations.
• Build personalized customer journeys, identifying key touchpoints, pain points, and opportunities for improvement.
• Serve as client-facing lead, translating technical insights into clear, actionable recommendations.
• Coordinate creation of briefs, copy, art, text/HTML templates, email campaigns, etc.
• Segment audiences and create tailored experiences to enhance customer engagement and loyalty.
• Develop and implement strategies for each stage of the customer lifecycle, including acquisition, onboarding, retention, and advocacy.
• Analyze customer data to derive insights and make data-driven decisions to improve customer lifetime value.
• Collect and analyze customer feedback to make continuous improvements to the customer journey.
• Drive positive customer reviews and ongoing engagement with loyalty programs.
• Define key performance indicators (KPIs) to measure the success of lifecycle strategies and report on progress regularly.
• Stay informed about industry trends and competitors’ customer strategies to identify areas for improvement.

Ecommerce Lifecycle Strategist

• Responsible for the technical and functional solution design, implementation and ongoing support of cloud-based application platforms used to manage data, content and communications.
• Partners with business users and collaborates with cross-functional teams to develop effective solutions, coordinate projects and ensure successful delivery.
• Supports digital experiences for customers and Associates through effective platform management and team collaboration.
• Collaborates with functional and technical leads to create solution design documentation, process flows and ensure adherence to Service Level Agreement (SLAs) timelines.
• Manages cross-functional coordination, project scope, timelines, risks, and dependencies to ensure successful delivery solutions that meet business objectives and user needs.
• Produces and maintains security policies and setups for user profiles, audiences and groups.
• Provides operational support, trouble-shooting and management of the application platforms.
• Constructs and maintains design standards for applications.
• Provides input for creation of UI designs for use within application platforms.
• Serves as the Subject Matter Expert (SME) for managed application platforms and provides technical leadership for projects as needed.

Digital Experience Systems Analyst

• Define and lead the enterprise email and marketing automation strategy
• Serve as the primary business owner for the Marketing Automation Platform (MAP)
• Manage a hybrid team of onshore strategic leads and offshore execution resources
• Maintain a high-quality, governed channel by overseeing quality standards
• Partner across MCD to design and support integrated client journeys
• Act as the channel’s data lead, establishing KPIs for engagement and conversion
• Collaborate closely with MCD practice leads to translate business goals
• Work beyond MCD with Tech and Innovation teams to align email automation roadmap
• Implement and enforce scalable templates, workflows, and quality-control processes
• Serve as direct supervisor and mentor to direct reports

Senior Manager – Digital Experience, Email

• Lead the strategic vision and day-to-day operations for the firm’s digital properties
• Serve as the primary business owner for the Content Management System (CMS) and related web technologies
• Direct onshore UX/UI designers and offshore development teams
• Responsible for the overall health, accessibility, and performance of digital platforms
• Design and optimize web-based client journeys
• Lead the analytics strategy for the web
• Partner across Marketing and Business Development organization
• Collaborate with Tech, IT, and external agencies on the long-term digital roadmap
• Manage the governance framework for web updates
• Serve as direct supervisor and mentor to direct reports

Senior Manager, Digital Experience – Web

• Owns the end-to-end Search product (web/mobile), including vision, roadmap, and lifecycle execution
• Defines and prioritizes search capabilities and outcomes, balancing customer value with technical feasibility and time-to-value
• Leads search discovery and structured experimentation with UX, analytics, and engineering
• Translate customer, business, and platform needs into PRDs, epics, and user stories
• Owns and prioritizes the search backlog in collaboration with engineering and design
• Drives delivery excellence through agile execution, release/experiment cadence, and KPI-based outcome tracking
• Work closely with engineering teams to ensure search solutions are feasible, scalable, and aligned with architectural standards
• Builds strong, trust-based relationships with internal and external stakeholders
• Use analytics and observability tools to monitor search performance and experience quality

Senior Technical Product Manager, eCommerce Search Experience

• Designs, develops and manages activities for a specific digital product from product definition and planning through production, release, and end of life.
• Owns the identification and management of specific features or components within a digital product.
• Translate business requirements into detailed technical specifications and user stories.
• Prioritize backlog items in collaboration with engineering and design.
• Leads individual technical product innovation processes, from ideation, to prototyping, testing, piloting, and scaling.
• Ensures delivery excellence by aligning product execution with agile best practices, sprint goals, and release timelines, while proactively identifying and mitigating risks.
• Leads the full lifecycle of a digital product or platform, from initial concept and strategic planning through development, launch, and eventual sunset.
• Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards.
• Participate in sprint planning, standups, and retrospectives to promote on-time delivery.
• Interface with internal stakeholders to gather feedback and validate technical solutions.
• Use real-time analytics tools to monitor product performance, identify issues, and propose improvements.
• Create and maintain product documentation, including technical specs, release notes, and user guides.

Senior Technical Product Manager, eCommerce

• Partner with Business Leaders: Serve as a trusted advisor to Marketing, Digital, and Member Experience leaders by delivering meaningful financial insights that support strategic business decisions.
• Drive Decision Support: Help leadership evaluate investments, staffing strategies, and operational tradeoffs through proactive financial analysis and scenario modeling.
• Business Case Development: Create ROI analyses, net present value models, and executive-level recommendations that support strategic initiatives and investments.
• Perform Scenario Modeling: Develop financial scenarios that help leaders assess funding priorities, operational changes, and growth opportunities.
• Analyze Capacity & Productivity: Evaluate staffing efficiency, productivity metrics, and delivery economics to optimize organizational performance.
• Support Financial Planning: Lead forecasting, budgeting, and financial planning activities across assigned portfolios and cost centers.
• Develop Executive Narratives: Translate complex financial data into concise, compelling executive-level presentations and financial storytelling.
• Prepare Financial Reporting: Deliver monthly reporting packages, variance analysis, and actionable business insights that support leadership visibility and decision-making.
• Improve Finance Processes: Identify opportunities to simplify, standardize, and improve Finance partnership processes across Marketing and operational teams.
• Drive Cross-Functional Collaboration: Partner across Finance and business teams to improve consistency, reporting efficiency, and strategic alignment.
• Support Portfolio Consolidation: Assist with consolidation and reporting preparation across multiple business portfolios and initiatives.

Senior Financial Analyst – Member & Digital Experience

• Define and drive the product vision, roadmap, and execution strategy for Tillster’s enterprise restaurant commerce and operational tooling platform
• Build scalable workflows supporting onboarding, restaurant administration, menu/catalog management, order operations, reporting, and integrations
• Prioritize features and platform improvements using customer feedback, operational insights, analytics, and market research
• Establish product KPIs, OKRs, and operational success metrics tied to adoption, efficiency, scalability, and business outcomes
• Identify friction points within enterprise restaurant operational workflows and design scalable solutions that improve efficiency and usability
• Lead discovery sessions with enterprise restaurant customers to understand operational challenges across complex multi-location and franchise environments
• Partner with internal operational and implementation teams to improve workflow automation, onboarding, and operational visibility
• Drive customer journey mapping, usability testing, and workflow optimization initiatives
• Build and enhance enterprise tooling for areas such as restaurant administration, merchant management, order operations, user permissions and role management, reporting and analytics, platform integrations and APIs.
• Collaborate closely with Engineering, Design, Operations, Sales, Customer Success, and Implementation teams to deliver high-impact platform capabilities
• Translate business requirements into clear product requirements, user stories, acceptance criteria, and launch plans
• Support go-to-market readiness through documentation, training, product positioning, and rollout planning
• Drive alignment across stakeholders while balancing customer needs, operational scalability, and platform strategy
• Leverage data, analytics, and AI-driven insights to identify operational inefficiencies and prioritize platform improvements
• Explore opportunities for intelligent automation, predictive operational tooling, and AI-enhanced restaurant management workflows
• Partner with Data and Engineering teams to improve operational visibility and decision-making through analytics and automation.

Product Manager – Enterprise Restaurant E-Commerce Tools

• Own the storefront and manage every product page, promotion, and the on-site experience
• Drive technology implementations and CRO while collaborating with dev resources
• Manage ecommerce technology projects in Jira from start to finish
• Ensure quality assurance for all site updates and new features
• Analyze ecommerce and site performance metrics to inform decisions
• Coordinate cross-functional efforts for website and ecommerce operations

Senior Manager, Ecommerce

• Define and own the eCommerce five-year vision that anticipates evolving B2B customer needs and industry trends, competitive SWOT, customer experience, and capability investments to drive scalable, customer-centric eCommerce growth.
• Lead and develop the eCommerce Annual (1-year) and Strategic (3-year) Business Plans aligned to category and commercial goals for US and Canada.
• Provide people leadership for eCommerce Gig program to provide career development opportunities and deliver short-term growth objectives.
• Evaluate and recommend marketplace expansions to drive online market share gains.
• Own the eCommerce assortment strategy by defining category and SKU-level principles, to balance customer demand, profitability, and operational constraints.

eCommerce Product Manager

• Drive the evolution, adoption, and execution of the global eCommerce Playbook across markets, categories, and channels
• Ensure digital product content and shopper experiences are clear, consistent, commercially effective, and locally actionable
• Partner with product, category, marketing, and regional teams to identify what content is needed for successful launches
• Build scalable requirements for product storytelling, value proposition hierarchy, feature communication, visual assets, and conversion-driving modules
• Support new product introduction readiness by defining required content package, timing, and channel priorities
• Use data, audits, benchmarks, and market feedback to identify gaps and opportunities across digital experiences
• Align stakeholders across complex organization and bridge local market teams with global teams

Senior Manager, Global eCommerce Playbook, Content Strategy

• Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+)
• Write efficient server-side logic using Miva Template Language (MVT)
• Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, etc.)
• Act as the technical bridge between client storefronts and their broader business ecosystem
• Troubleshoot and resolve frontend, backend, and configuration issues across platforms
• Optimize performance, SEO, accessibility, and conversion
• Implement merchandising strategies, personalization, promotions, and optimized purchase flows

Web Developer – Ecommerce

• Lead strategy, roadmap, and execution for Newrez.com and a portfolio of consumer-facing Newrez websites.
• Serve as product owner for the enterprise CMS platform, managing scalable site architecture and deployment across dozens of digital properties.
• Define and track KPIs for traffic growth, conversion optimization, and customer engagement.
• Partner with Digital Marketing and Direct-to-Consumer Lending to enhance lead generation and borrower funnel performance.
• Translate business goals, customer insights, and data analytics into prioritized feature requirements and enhancements.
• Collaborate with cross-functional teams including Engineering, UX, Design, and Operations for delivery of high-quality digital experiences.
• Champion SEO, accessibility, compliance, and performance excellence across all sites.
• Implement governance frameworks and standardized content workflows to drive consistency and efficiency.
• Monitor industry trends and emerging technologies to inform digital innovation and continuous improvement.
• Ability to effectively and accurately convey information to others.

Senior Product Manager – Digital Experience

• Develop and refine intricate process analyses and end-to-end process mappings.
• Propose actionable recommendations for process and operational improvements.
• Maintain detailed and updated records on business operations.
• Document and understand Adobe Commerce related processes.
• Provide comprehensive data analysis and present to senior team members and stakeholders.
• Offer support in implementing and monitoring business recommendations.

Senior Business Analyst – eCommerce

• Own the product roadmap and execution for CPQ capabilities, including configuration, pricing, quoting, and order submission
• Define digital experiences supporting multiple personas, including internal sales, partners, and customers
• Partner with Sales, Channel, Finance, and Operations to align CPQ workflows with pricing, approvals, and contract requirements
• Drive automation and simplification of legacy quoting and ordering processes
• Collaborate with UX/UI and engineering teams in an agile environment to deliver human-centered solutions
• Write clear requirements, manage backlog prioritization, and participate in sprint planning and delivery
• Gather feedback through stakeholder collaboration and customer discovery to drive continuous improvement

Product Manager – Digital Experience

• Serve as the strategic advertising lead across a portfolio of high-value enterprise and strategic clients, driving planning, execution, and optimization of campaigns across digital marketing and retail media platforms.
• Lead discovery and strategic planning sessions to define media strategies that align with client objectives, platform capabilities, and channel best practices.
• Translate business goals into comprehensive media plans, overseeing execution and optimization across budgets, bids, audiences, and creatives.
• Provide advanced performance analysis and insights to guide campaign strategy and investment decisions, incorporating attribution models, pacing, and return on ad spend (ROAS).
• Cultivate strong relationships with client stakeholders, acting as a trusted advisor who proactively identifies opportunities for growth, efficiency, and innovation.
• Collaborate closely with Client Success Managers, TAMs, and Product teams to align execution and product feedback to client goals and evolving needs.
• Serve as a subject matter expert in Rithum’s media products and tooling, educating clients on new features, platform enhancements, and industry trends.
• Contribute to internal enablement by mentoring Advertising Account Managers, sharing best practices, and improving team-wide executional consistency.
• Stay abreast of emerging media channels, platform updates, and advertising trends to inform forward-looking strategies.

Advertising Paid Search Strategist – Ecommerce

• Act as a senior technical SME for Aternity Digital Experience solutions across SaaS and hybrid environments
• Lead complex Aternity engagements including EUE deployments, advanced dashboards, alerting, and cross-domain analysis
• Design and validate enterprise-scale Aternity architectures aligned to customer goals and operating models
• Resolve high-complexity issues requiring deep EUE platform, performance, and experience-analytics expertise
• Champion the business value of Riverbed solutions through visibility, and business outcomes
• Analyze customer IT organizations, requirements, and processes to drive adoption and utilization of Riverbed solutions and maximize ROI and business value
• Deliver Aternity primarily in SaaS operating models, ensuring stability, scalability, and operational readiness
• Guide customers on DEX operating models, SaaS best practices, and long-term adoption strategies
• Translate business and IT objectives into measurable experience and productivity outcomes
• Own transition planning from a DEX and platform perspective, including architecture, sequencing, risks, and dependencies
• Ability to engage credibly with senior customer stakeholders
• Lead or support on-prem to SaaS transitions for Aternity customers, particularly in regulated or secured environments
• Partner with security, engineering, and delivery teams to ensure transitions are completed smoothly and securely
• Lead customer workshops covering DEX strategy, SaaS architecture, migration readiness, and success criteria

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