Ecommerce Specialist, Cross-Category

Saks

Cross-Category Ecommerce Specialist at Saks driving digital shopping experiences for luxury retail. Supporting online promotions and site merchandising to optimize customer engagement and revenue.

Posted 6/12/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $81,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Execute and test customer journey for online events, promotions, and product launches to drive traffic, conversion, and revenue
Own the curation of seasonal gift guides and select curated shops using both data and merchant recommendations to promote discoverability, customer engagement & revenue
Support quarterly global site taxonomy and refinement updates to ensure successful implementation on site
Monitor inventory levels to adjust product placements based on availability and sales velocity
Partner with cross-functional teams (Buying, Marketing, Creative) to ensure accurate and timely content execution
Ensure accurate set-up and visibility of key digital services, such as Digital Stylists, across site touchpoints, and monitor customer engagement
Provide weekly/monthly/quarterly reports on site performance, product findings method trends, and merchandising effectiveness
Utilize data insights to make recommendations for improving product presentation and overall site performance
Assist in pulling key KPIs for promotional events to understand drivers of performance against plan, and last year's benchmarks
Help develop holistic recaps of live events to drive recommendations for immediate performance optimizations and post-event recaps to summarize key learnings
Generate and maintain monthly navigation performance reports
Support A/B testing initiatives and analyze results to inform future site navigation strategies
Identify and work with cross-functional partners to troubleshoot any site navigational or SFCC setup issues that may arise
Help identify and troubleshoot any on-site errors, broken links, or customer experience issues
Monitor competitor sites for promotional marketing, merchandising trends and UX opportunities
Advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance for site setup

Requirements

What you’ll need

Bachelor’s degree in Marketing, Business, Fashion Merchandising, or related field
Minimum of 1-2 years of experience in eCommerce, digital retail, or fashion
Proficient in Excel/Google Sheets
experience with analytics tools (e.g. Looker, Adobe Analytics) and Salesforce Commerce Cloud is a plus
Highly organized with great attention to detail and time management skills
Comfortable working in a fast-paced, deadline-driven environment
Familiarity with eCommerce platforms

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
disability insurance
a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
an amazing employee discount

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisA/B testingsite performance optimizationinventory managementcustomer journey executionmerchandising effectivenessKPI analysisdigital marketingeCommerce strategycontent execution

Soft Skills

attention to detailtime managementorganizational skillscross-functional collaborationproblem-solvingcommunicationadaptabilityanalytical thinkingcreativitycustomer engagement