Counselor

• Provide assessment, coordination, case management and monitoring of mandatory participants, including licensed healthcare professionals and physicians with suspected issues of impairment.
• Provide consultation to hospital leadership on the identification and resolution of job performance problems relative to employee personal problems.
• Provide short-term counseling and supportive services to voluntary participants.
• Assist with program promotion and awareness by establishing relationships with key hospital personnel and conducting presentations.
• Staff all critical cases with senior Caring for Caregivers leadership, as well as the Licensed Professionals Health Committee and Physician Health Committee when indicated.
• Complete all documentation in adherence with professional and departmental standards.

Caring for Caregivers/EAP Counselor

• Participate in suicide and crisis intervention training
• De-escalate individuals in crisis by using best practices in the field of suicidology, as well as empathy and good contact techniques
• Connect individuals in crisis to appropriate resources
• Maintain appropriate levels of boundaries and confidentiality/privacy with individuals in crisis

Student-Crisis Counselor

• Conduct daily phone consultations with patients regarding their prescriptions, medication regimens, side effects, and administration techniques
• Provide clear, empathetic education tailored to each patient’s needs, including adherence support and lifestyle guidance when appropriate
• Answer patient questions related to therapy, drug interactions, and monitoring requirements
• Document all counseling sessions and clinical interventions in compliance with regulatory and organizational policies
• Verify prescriptions for clinical appropriateness, accuracy, and safety
• Monitor and resolve medication-related problems, collaborating with prescribers when therapy modifications are needed
• Identify potential adverse drug reactions and ensure timely interventions
• Work closely with clinical pharmacy technicians, call center agents, and support teams to triage calls and escalate clinical questions appropriately
• Communicate with prescribers and healthcare teams to clarify orders, address patient concerns, and ensure continuity of care
• Participate in interdisciplinary team discussions to optimize patient therapy
• Maintain compliance with federal, state, and organizational regulations, including HIPAA and patient privacy requirements

Clinical Pharmacist – Counseling, Phone Support

• Provides excellent service and timely support.
• Performs assessment and collections activity on pre-service scheduled cases to resolve future and previous financial risk or escalate for appropriate review and approval in a timely manner (75%)
• Generate patient estimation of services as applicable and collect the specific deposit amount as outlined in UH policy
• Monitor, prioritize, collect and resolve self-pay accounts in accordance with standard operating procedures
• Assist patients with payment plan arrangements including collecting initial down payment as part of the process by following established departmental policy
• Monitor and work Financial Counselor worklist for respective locations and validates against the Encounter Prep Worklist to ensure all scheduled patients have been financially cleared
• Escalate financially risky accounts through designated escalation team for appropriate clinical and financial assessments
• Process payments by phone via electronic check, credit card, hard copy, payment database or any other approved means
• Informs patients and executes financial assistance opportunities (15%)
• Understand, explain, execute and help determine eligibility for hospital financial assistance programs
• Coordinates with agencies and other departmental vendors as appropriate to ensure eligibility for possible insurance coverage or government programs has been thoroughly reviewed and pursued
• Coordinates customer service support for patients inquiring about their account (10%)
• Identify patient or customer needs, clarify information, research and analyze issues, and provide solutions and/or appropriate alternatives
• Maintain patient and physician confidentiality and professionalism in accordance with departmental and HIPPA guidelines at all times

Financial Counselor

• Manage a recruitment territory (e.g. Columbus).
• Execute territory specific recruitment activities and events in collaboration with partner offices.
• Develop and maintain positive relationships with high schools, community based organizations, and community colleges.
• Travel to high schools, community colleges, and college fairs to represent The Ohio State University.
• Make recruitment calls to prospective students.
• Monitor a territory specific budget.
• Analyze prospective student data.
• Perform data validation and manage electronic workflows.

Admissions Counselor

• Conduct individual, group, or family therapy for both adults and children.
• Complete comprehensive diagnostic assessments and regularly assess suicide risk, completing safety planning as indicated.
• Provide patients orientation to the Psych@Home program, initiating discharge planning at the start of treatment.
• Regularly coordinate with internal and external provider partners as clinically indicated.
• Maintain client charting in accordance with Medicaid, JCAHO, ODADAS, ODMH, CARF and professional standards.
• Prepare all documentation for discharge and aftercare referral.
• Regularly participate in and contribute to Psych@Home team rounds.
• Acts to understand and safeguard the welfare of others.
• Actively engage in supervision with your Supervisor; actively consult with supervisor to act upon ethical and legal aspects of the work.
• May be required to perform in-person services or participate in in-person meetings (at a clinical site) as needed and as determined by Signature Health.
• Responsible for and completes all productivity/documentation requirements.
• Participate in after-hours call to accept potential admissions.

Counselor, Psych@Home

• Provide coverage in short-term, surge, and on-demand situations for military needs
• Deliver a full breadth of Adult or Child and Youth Behavioral counseling services
• Write activity data daily through smart phone or web application
• Collaborate closely with installation and military branch Points of Contact
• Provide assessment, brief counseling, and referral to resources
• Offer training and guidance to parents and staff
• Maintain confidentiality and anonymity of service / family member

Assignment Readiness Counselor – Short Term, On Demand

• Conduct phone interviews with prospective students
• Engage with students by phone, email, and other communication channels
• Present information about SNHU, program offerings, structure, accreditation, and cost
• Achieve the expected goals including Daily activity, Schedule Adherence, Call Outline Adherence
• Assist prospective students through the admission process
• Partner with departments outside of Admission

Admission Counselor

• Deliver proactive guidance curriculum to individuals and groups
• Respond to individual and group needs with responsive counseling and programming
• Review transfer student transcripts and inform appropriate course placements
• Maintain and review transcripts for active students and inform credit award procedures
• Create and maintain student graduation plans
• Provide career readiness curriculum and facilitate creation of career plans
• Deliver Social-Emotional Learning curriculum
• Create and maintain Student 504 plans
• Analyze student data to provide input on appropriate academic programs and interventions
• Travels to support testing efforts and school events within the state as needed
• Other duties as assigned

Virtual School Counselor – 2026-2027 School Year

• Responsible for treatment planning, assessments, appropriate documentation of clinical progress, and delivery of evidence-based therapy modalities
• Lead group sessions and educational workshops
• Work closely with the clinical team
• Create and deliver psychoeducational webinars and workshops
• Collaborate with other behavioral health and medical clinicians for integrated continuity of care

Virtual Mental Health Counselor, LCSW, LPC, LMFT

• Inbound and Outbound phone coverage
• Work with students and contacts according to SNHU's culture and brand behaviors to support the mission of the university
• Apply financial aid, billing and registrar policies to all student interactions
• Help students develop a financial strategy for their education and achieve their goal of graduation
• Provide excellent customer service to our online students over the phone (80%), by email (15%), and > 5% in person.
• Document student interactions in customer relationship manager
• Participate in daily outbound calling campaigns as assigned
• Partner with departments outside of Financial Aid including Admissions and Advising to ensure the delivery of a high level of service to every student
• Meet expectations for Monthly Metrics and call reviews

Finance Counselor I

• Provide outpatient services through our telehealth program!

Licensed Professional Clinical Counselor – LPCC

• Conduct individual and group counseling sessions to address clients' mental health and emotional needs.
• Assess clients' psychological and social functioning to develop tailored treatment plans.
• Maintain accurate and confidential client records in compliance with legal and ethical standards.
• Provide crisis intervention and support during emergency situations as needed.
• Collaborate with other healthcare professionals, social workers, and community resources to coordinate comprehensive care.
• Stay current with best practices and continuing education to enhance counseling techniques and knowledge.
• Educate clients and their families about coping strategies, mental health issues, and available resources.

• Collects, reviews and interprets family/medical histories, medical records, test results, and other relevant/necessary information.
• Coordinates testing and communicates results to patient and referring healthcare provider.
• Develops genetic counseling plans, including risk assessment, referrals, education, life planning options, and treatment options.
• Provides counseling and education to patients and their families. Identifies and provides referrals for testing, treatment, support, and advocacy.
• Participates in multidisciplinary tumor boards as needed.
• Researches, maintains, and applies knowledge of trends and developments in genetic disease research, testing, and treatment.
• Helps with triaging and scheduling of genetic counseling referrals as needed.

Oncology Genetic Counselor – PRN

• Screen clients for appropriate level of care, including assessing for psychoactive substance toxicity, intoxication, withdrawal symptoms, dangerousness to self or others, and coexisting behavioral health problems.
• Identify history of trauma, adversity and/or toxic stress that influence presenting problem(s), functioning, and family interaction styles.
• Determines the level of immediate and future risk of abuse or neglect to children.
• Adapt services, including evidence-based inter-professional team approaches, to the language, cultural norms, and individual preferences of healthcare consumers and family members.
• Develop collaborative relationships with providers of services tailored to the needs of culturally diverse healthcare consumers and family members.
• Develop training plans and facilitates coaching, ensuring that services are family focused.
• Actively contribute to treatment teams, departmental committees, large group supervision, and other Ranch and external working groups as assigned or appropriate.
• Use trauma-informed, focused interventions to engage clients.
• Educates clients, family members, and other providers about healthcare conditions, prevention, available treatments, illness and whole health self-management, peer support and recovery.

Integrated Co-Occurring Counselor/Social Worker

School Counselor

• Responsible for the assessment and collection of patient liabilities
• Works various patient access, insurance eligibility, follow-up reports as assigned
• Completion of pre-registration and registration tasks including registration of patients at the time of service
• Monitors missed collection opportunities for potential process improvements and follow-up
• Makes follow-up phone calls to patients that are unable to make payment while in-house

Financial Counseling Specialist

• Collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member care
• Utilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies, Motivational Interviewing)
• Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).
• Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols
• Participate in professional training activities to maintain licensure and advance knowledge base
• Contribute to company wide development of psychological best practices and feedback to share your professional experience with other team members

Licensed Professional Counselor – Counseling Compact only

• In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member care
• Utilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.
• Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).
• Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.
• Participate in professional training activities to maintain licensure and advance knowledge base
• Participate in clinical coordination meetings with other care team members
• Contribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiences

Licensed Professional Counselor, California License

• Oversee and administer genetic education, counseling, and psychological support
• Coordinate, order, and interpret genetic testing
• Deliver compassionate, patient-centered education and guidance
• Support ongoing patient care through follow-up and referrals
• Maintain accurate documentation
• Ensure compliance with licensure and training standards
• Assist with limited administrative responsibilities

Counselor jobs in Ohio

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