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Caring for Caregivers/EAP Counselor
Cleveland ClinicProfessional Health Coordinator serving as key role in Cleveland Clinic’s Employee Assistance Program. Providing assessment, case management, and support for healthcare professionals with concerns like substance use and mental health.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, assessment, and counseling for healthcare professionals facing impairment issues, with a strong focus on employee assistance programs and clinical services. Holds relevant licenses and certifications to provide effective support and consultation within healthcare settings.
Highest-signal resume keywords
Licensed Independent Social Worker (LISW)Licensed Professional Clinical Counselor (LPCC)Employee Assistance Program (EAP) ExperienceDirect Clinical Services ExperienceKnowledge of Healthcare Professional Impairment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementClinical CounselingAssessmentDocumentation AdherenceChemical Dependency Counseling
Soft Skills
ConsultationRelationship BuildingPresentation SkillsSupportive Services
Certifications & Qualifications
Licensed Independent Chemical Dependency Counselor (LICDC)Certified Employee Assistance Professional (CEAP)
Industry Keywords
Behavioral SciencesHealthcare Professional ImpairmentPsychiatric DiagnosesProgram PromotionEmployee Personal Problems
About the role
Key responsibilities & impact- Provide assessment, coordination, case management and monitoring of mandatory participants, including licensed healthcare professionals and physicians with suspected issues of impairment.
- Provide consultation to hospital leadership on the identification and resolution of job performance problems relative to employee personal problems.
- Provide short-term counseling and supportive services to voluntary participants.
- Assist with program promotion and awareness by establishing relationships with key hospital personnel and conducting presentations.
- Staff all critical cases with senior Caring for Caregivers leadership, as well as the Licensed Professionals Health Committee and Physician Health Committee when indicated.
- Complete all documentation in adherence with professional and departmental standards.
Requirements
What you’ll need- Master's degree in one of the Behavioral Sciences.
- Licensed Independent Social Worker (LISW), or Licensed Professional Clinical Counselor (LPCC) required.
- Minimum five (5) years of experience with direct clinical services, including broad exposure to chemical dependency and psychiatric diagnoses
- Licensed Independent Chemical Dependency Counselor (LICDC) in chemical dependency counseling preferred.
- Certified Employee Assistance Professional (CEAP) preferred
- Prior experience in employee assistance program (EAP) and/or clinical experience with professional populations
- Knowledge of or experience in healthcare professional impairment and rehabilitation
Benefits
Comp & perks- Our outstanding, comprehensive offerings are an investment in your health, well-being and future.