Clinical Pharmacist – Counseling, Phone Support

Gifthealth

Clinical Pharmacist at Gifthealth focusing on patient interactions via phone for counseling and medication education. Collaborating with healthcare teams to ensure safe and effective patient therapy.

Posted 7/21/2026full-timeColumbus • Ohio • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmacotherapy, medication safety, and patient counseling, while ensuring compliance with regulatory standards such as HIPAA. Effectively communicates with patients and healthcare teams to optimize therapy and address medication-related issues.

Highest-signal resume keywords

Doctor Of Pharmacy (PharmD)Active Ohio Pharmacist LicensePatient Counseling TechniquesPharmacotherapy KnowledgeMedication Safety

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication Regimen ManagementPrescription VerificationAdverse Drug Reaction IdentificationClinical Intervention DocumentationTherapy Modification Collaboration

Soft Skills

Empathetic CommunicationActive ListeningPatient-Centered CareCompassionate Approach

Tools & Technologies

Pharmacy Management SystemsElectronic Health RecordsCall Routing Systems

Certifications & Qualifications

Pharmacist License

Industry Keywords

Patient Care ExperienceInterdisciplinary Team CollaborationRegulatory ComplianceHIPAA Compliance

About the role

Key responsibilities & impact

Conduct daily phone consultations with patients regarding their prescriptions, medication regimens, side effects, and administration techniques
Provide clear, empathetic education tailored to each patient’s needs, including adherence support and lifestyle guidance when appropriate
Answer patient questions related to therapy, drug interactions, and monitoring requirements
Document all counseling sessions and clinical interventions in compliance with regulatory and organizational policies
Verify prescriptions for clinical appropriateness, accuracy, and safety
Monitor and resolve medication-related problems, collaborating with prescribers when therapy modifications are needed
Identify potential adverse drug reactions and ensure timely interventions
Work closely with clinical pharmacy technicians, call center agents, and support teams to triage calls and escalate clinical questions appropriately
Communicate with prescribers and healthcare teams to clarify orders, address patient concerns, and ensure continuity of care
Participate in interdisciplinary team discussions to optimize patient therapy
Maintain compliance with federal, state, and organizational regulations, including HIPAA and patient privacy requirements

Requirements

What you’ll need

Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy degree required
Active Ohio pharmacist license preferred and in good standing or willing to obtain within 180 days
1–3+ years of direct patient care experience preferred (retail, specialty, or ambulatory care settings)
Strong knowledge of pharmacotherapy, medication safety, and patient counseling techniques
Excellent verbal communication and active listening skills
Compassionate, patient-centered approach to care
Comfort with technology platforms, including pharmacy management systems, call routing systems, and electronic health records

Benefits

Comp & perks

Equal Employment Opportunity (EEO)
Hybrid work schedule