Financial Counseling Specialist

Ensemble Health Partners

Inpatient Financial Counseling Specialist at Ensemble handling patient liabilities and working with insurance eligibility. Location is at Mercy - Defiance Hospital in Ohio and entails direct patient interaction.

Posted 6/23/2026full-timeDefiance • Ohio • 🇺🇸 United StatesJunior💰 $1,865 - $1,990 per hourWebsite

About the role

Key responsibilities & impact

Responsible for the assessment and collection of patient liabilities
Works various patient access, insurance eligibility, follow-up reports as assigned
Completion of pre-registration and registration tasks including registration of patients at the time of service
Monitors missed collection opportunities for potential process improvements and follow-up
Makes follow-up phone calls to patients that are unable to make payment while in-house

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED Required
CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicecommunicationfollow-upassessmentprocess improvement

Certifications

CRCR