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SNHU Careers

Student-Crisis Counselor

SNHU Careers

Crisis Counselor providing de-escalation support to individuals in crisis for Crisis Text Line. Collaborating with supervisors and ensuring adherence to training and clinical policies.

Posted 7/22/2026part-timeRemote • Alabama, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesEntry Level💰 $13 - $15 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates the ability to effectively de-escalate crisis situations using empathy and established best practices in suicidology while maintaining confidentiality and appropriate boundaries. Connects individuals in crisis to necessary resources and support.

Highest-signal resume keywords
Crisis Intervention TrainingDe-Escalation TechniquesEmpathy SkillsResource ConnectionConfidentiality Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies
LaptopDesktop ComputerReliable Internet
Industry Keywords
PsychologySociologyHuman ServicesSuicidologyCrisis Management

About the role

Key responsibilities & impact
  • Participate in suicide and crisis intervention training
  • De-escalate individuals in crisis by using best practices in the field of suicidology, as well as empathy and good contact techniques
  • Connect individuals in crisis to appropriate resources
  • Maintain appropriate levels of boundaries and confidentiality/privacy with individuals in crisis

Requirements

What you’ll need
  • Enrollment in the following degree programs: Psychology, Sociology, Human Services. General Studies with a concentration in these areas
  • Current enrollment in classes as part of a SNHU degree program
  • Work study as part of the financial aid package
  • 18 years of age​
  • Must complete and pass a background check
  • Must have your own laptop/desktop computer with reliable internet

Benefits

Comp & perks
  • Flexible scheduling
  • Paid training time