Community Manager

• Own user growth targets for the UK Chinese community, driving acquisition through both online channels and offline community activity - and being accountable for the numbers.
• Build and run community operations: events, local gatherings, forums, and grassroots partnerships that turn LemFi into a trusted name rather than just another app.
• Source, negotiate, and manage partnerships with organisations and businesses that create genuine value for both sides and move the acquisition needle.
• Travel throughout the UK to represent LemFi at trade shows, community events, and sponsorship opportunities - including occasional weekends when the community is there.
• Conduct ongoing market research into user needs, behaviours, and preferences, and translate those findings into actionable recommendations for Product and Marketing.
• Analyse campaign and channel data continuously, using AI tools to accelerate research and content creation, and optimise based on what the numbers actually say.
• Act as the internal voice of the UK Chinese community, ensuring every product decision, brand message, and market initiative reflects the people we serve.

Senior Growth Manager – UK Chinese Community

• Provide strategic leadership for local community planning, ensuring local priorities are translated into action and measurable outcomes.
• Lead and coordinate partnerships across public, voluntary, community and private sectors to maximise community benefit and improve quality of life.
• Champion a collaborative "One Council" approach, connecting services and partners around shared ambitions for people and place.
• Support communities to build capacity, strengthen resilience and address the causes of inequality and disadvantage.
• Act as Lead Officer to the Area Committee, working closely with elected members and facilitating strong local democratic engagement.
• Lead local investment decisions, including Community Planning budgets, anti-poverty funding and community grant programmes.
• Drive innovation, continuous improvement and partnership-led solutions that deliver better outcomes for local people.

Community Manager – Area

• Help shape and embed a culture of innovation across the bank
• Drive colleague engagement by leveraging existing innovation capabilities
• Establish and inspire a network of innovation ambassadors
• Collaborate with teams across the bank

Innovation Programme Manager – Community Engagement

• Be the link between Community, the Group and Hospitality Sales team, and the wider business
• Help ensure activities are aligned across Community and Group & Hospitality sales with an efficient lead
• Work with broader teams, including marketing, comms, and commercial, to identify gaps or areas of overlap
• Help the team drive sales while actively building your own pipeline
• Distribute central inbound leads to appropriate sales leads
• Ensure response time KPI’s are achieved and responses are documented
• Proactively identify, develop, and convert group opportunities in the EMEA region
• Attend internal and external events as required to help build further sales and relationships
• Manage the CRM system and assist with sales operations
• Ensure that all sales leads, opportunities and activities are being logged by the sales team
• Help ensure that the system remains up to date, and setup is optimised for effective selling
• Assist in the design & deployment of sales automation processes including cold outreach and prospecting
• Where appropriate, ensure orders are being input into the ticketing system and payments reconciled
• Help drive the weekly and monthly reporting cadence
• Distribute weekly reports detailing pipeline activity and sales
• Assist in designing the weekly and monthly reporting on pipeline, sales and activities

Corporate and Community Sales Coordinator

• Develop and deliver a clear, multi-year Community Fundraising strategy that carefully integrates a faith focus, while prioritising the highest-value growth opportunities.
• Direct the organisation’s faith strategy, including acting as a senior internal and external sponsor for the Methodist Partnership and other strategically significant faith relationships.
• Lead, motivate and continual developing a team of fundraises and a specialist post to deliver at pace, setting clear expectations, stretching targets and strong performance management.
• Promote legacy giving as one of the key long-term impacts of Community Fundraising relationships.
• Accountable for community fundraising performance across the organisation through strategic leadership, prioritisation, governance, and investment decision-making.
• Lead cross-organisational collaboration by working closely with other Heads to maximise acquisition, integrated supporter journeys, and excellent supporter experience.
• Accountable for multi-million-pound income and expenditure budgets.

Head of Community

• Own, create and execute content calendars for assigned client communities — planning, scheduling, and delivering content that drives engagement and reflects client brand voice
• Lead day-to-day community engagement across assigned clients — nurturing conversations, responding to community members, and maintaining a healthy, active server environment
• Plan and run community activations — in-server events, campaigns, and initiatives that deepen fan connection and meet client objectives
• Deliver community reporting on accounts where reporting is contracted — tracking engagement metrics, surfacing insights, and communicating community value back to client teams
• Identify and flag structural or technical improvements needed for assigned communities, working closely with the wider PS team to resolve them
• Contribute to events delivery and cross-team capacity when workstreams require additional resource

• Monitor and manage social media discussion threads across platforms (Instagram, TikTok, Facebook, YouTube, Reddit etc.)
• Engage with the community in an appropriate tone —answering questions and sparking deeper conversations.
• Identify and respond to opportunities for deeper engagement (e.g., users asking for advice, clarification, or product information).
• Flag trending topics, FAQs, or sensitive comments to the content teams.
• Track engagement metrics and community sentiment to help inform content and strategy.
• Stay up to date on diamond/ jewellery trends and relevant news to ensure timely and relevant responses.

• Enable delivery of our capital programme with exemplary stakeholder and community engagement, driving toward our vision of being embedded in our community and delivering for our region.
• Make a positive difference to our local communities, making sure they stay great places to live and work.
• The Community Engagement Lead plays a pivotal role in shaping and enhancing community engagement.
• This role requires an individual with excellent communication skills who can collaborate with both internal teams and external stakeholders to deliver a seamless and customer-focused experience.

Community Engagement Lead

• You’ll build strong foundations in prospecting, qualification, pipeline management, and closing, while learning how to sell confidently to senior B2B stakeholders and work to clear targets and expectations.
• You’ll speak directly with professionals at fast-growing and enterprise tech companies, understand their challenges, and recommend the right events, memberships, and learning solutions.
• You’ll own your pipeline from first contact through to close and handover, taking accountability for outcomes and using feedback and data to improve week by week.
• You’ll develop strong knowledge of our events, memberships, and education ecosystem, enabling confident and relevant cross-selling.
• You’ll work closely with marketing, product, community, and customer success teams, sharing insights and operating with autonomy while knowing when to ask for support.

Sales Associate

• Taking full ownership of the community strategy and roadmap
• Managing and modernising our community platforms
• Building and managing a contributor schedule
• Leading the AI integration project for the community
• Analysing community engagement data regularly

• Lead and deliver high-quality, inclusive community engagement across The Crown Estate’s Urban portfolio
• Ensure community insight informs project design, planning and delivery
• Build and maintain trusted, long-term relationships with local communities, stakeholders and partners
• Monitor community sentiment and stakeholder dynamics, providing clear advice on engagement approaches and potential risks
• Identify, manage and mitigate reputational risks related to community and stakeholder issues
• Champion innovative, inclusive approaches to community engagement across the portfolio
• Develop and deliver initiatives that create social, environmental and economic value alongside development objectives
• Collaborate with internal teams to ensure alignment with broader strategies
• Provide structured reporting on engagement activity, key insights, risks and outcomes
• Contribute to continuous improvement by sharing insight and best practice across the wider portfolio

Senior Community Engagement Manager

• Lead one of the UK’s largest customer-facing operations, spanning c.700 branches serving communities across the country
• Play a critical role in delivering the Group’s strategy, shaping how our physical network evolves alongside digital channels and changing customer behaviours
• Set a clear vision, align colleagues behind it and balance long-term strategic ambition with consistent delivery
• Lead through a senior leadership team including Regional Directors and the Head of Customer Experience
• Create a culture where colleagues feel inspired, empowered and focused on delivering strong customer outcomes
• Own the delivery of key business outcomes including commercial performance, colleague engagement and fair customer results
• Partner closely with senior leaders across Community Bank, central business units and external stakeholders

Head of Community Bank – Consumer Channels

• Handle inbound and outbound calls to nurses and healthcare support workers in order to book them into shifts in the various community settings, ensuring their skillset matches the shift requirements.
• Liaise with healthcare workers to respond to queries and gain availability for current and future shifts.
• Upload and update service users shift information onto our system, ensuring this is communicated to new workers.
• Develop good relationships with the service users family, providing a supportive and empathetic approach.

Community Placement Coordinator

• Actively comment on trending content across social platforms, with a strong focus on TikTok
• Conduct daily searches for brand-related content and keywords to spot engagement opportunities, including active campaigns
• Monitor and engage with user-generated content (UGC) and influencer posts
• Reshare relevant TikTok content to amplify reach and community involvement
• Take part in daily content sweeps to identify and flag real-time moments for brand engagement
• Work closely with the social creative team to reshare approved UGC on Instagram Stories
• Jump on viral trends and conversations to keep the brand culturally relevant and top-of-mind
• Monitor social channels for potential issues, including negative sentiment or emerging risks
• Flag and escalate any concerning comments or content to the appropriate internal teams promptly

Community Manager jobs in United Kingdom

See all jobs on JobTailor

Senior Growth Manager – UK Chinese Community

Community Manager – Area

Innovation Programme Manager – Community Engagement

Corporate and Community Sales Coordinator

Head of Community

Community Manager

Community Manager

Community Engagement Lead

Sales Associate

Community Manager

Senior Community Engagement Manager

Head of Community Bank – Consumer Channels

Community Placement Coordinator

Community Manager