Community Manager

Coolr

Community Manager engaging audiences on TikTok and Instagram at social media agency Coolr. Focusing on culture-led conversations and real-time content sharing to enhance brand interactions.

Posted 5/29/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Actively comment on trending content across social platforms, with a strong focus on TikTok
Conduct daily searches for brand-related content and keywords to spot engagement opportunities, including active campaigns
Monitor and engage with user-generated content (UGC) and influencer posts
Reshare relevant TikTok content to amplify reach and community involvement
Take part in daily content sweeps to identify and flag real-time moments for brand engagement
Work closely with the social creative team to reshare approved UGC on Instagram Stories
Jump on viral trends and conversations to keep the brand culturally relevant and top-of-mind
Monitor social channels for potential issues, including negative sentiment or emerging risks
Flag and escalate any concerning comments or content to the appropriate internal teams promptly

Requirements

What you’ll need

A genuine passion for social media, with a deep understanding of TikTok and Instagram trends, culture, and tone of voice
Proven experience in community management, ideally within a fast-paced agency environment
Strong copywriting and storytelling skills, with the ability to craft engaging, real-time copy that resonates with diverse audiences
Confident communicator with excellent attention to detail and a flair for writing with personality
Comfortable juggling multiple client voices and adapting tone accordingly across platforms

Benefits

Comp & perks

A benchmarked salary reflective of your experience and in line with our salary bandings.
Hybrid working. We work 3 days in the office and 2 from home
25 days annual leave
Two weeks work from anywhere
Birthday Day off – an extra day to celebrate your big day
Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
Free breakfast, snacks and drinks in the office.
Private Healthcare cover, Cycle to work scheme, Tech scheme + more
Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
Dog friendly office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

community managementcopywritingstorytellingcontent engagementreal-time content creation

Soft Skills

communicationattention to detailadaptabilitycreativitypassion for social media