Coolr

Producer

• Being responsible for translating top line ideas or client briefs into high-end concepts and productions.
• Work across social platforms – TikTok, Instagram, YouTube, Facebook etc.
• Managing the development and production process of social-first videos, ensuring the brand and platform is at the heart of the idea.
• Write detailed decks and presentations for clients and new business.
• Accurately communicating the creative idea on behalf of the creative team – ie writing and presenting storyboards/scripts and creating decks.
• Have a good understanding of budgets and be able to recommend solutions to match specific budgets.
• Working with an editor to craft the video assets and provide feedback.

Community Manager

• Actively comment on trending content across social platforms, with a strong focus on TikTok
• Conduct daily searches for brand-related content and keywords to spot engagement opportunities
• Monitor and engage with user-generated content (UGC) and influencer posts
• Reshare relevant TikTok content to amplify reach and community involvement
• Adjust keyword searches in line with ongoing marketing campaigns or brand sponsorships
• Take part in daily content sweeps to identify and flag real-time moments for brand engagement
• Work closely with the social creative team to reshare approved UGC on Instagram Stories
• Jump on viral trends and conversations to keep the brand culturally relevant and top-of-mind
• Monitor social channels for potential issues, including negative sentiment or emerging risks
• Flag and escalate any concerning comments or content to the appropriate internal teams promptly

Influencer Marketing

• Responsible for the successful running of all influencer activity on client accounts
• Developing influencer and creator strategies that align with client business goals, brand vision, audience behavior and campaign KPIs
• Oversee outreach to influencer partners including sourcing, negotiations, contracts, deliverables, usage, and overall program management
• Reviewing and approving influencer content to ensure it is on-brief, legally compliant and creatively compelling
• Tracking campaign performance, analyzing data to optimize influencer program strategies and to shape future recommendations
• Recommending paid amplification, boosting and distribution opportunities where influencer content can work harder across channels.
• Building strong, trusted relationships with clients, acting as the day-to-day influencer lead across active accounts
• Develop influencer specific ways of working documents and processes for the agency to maintain across all clients
• Oversight of influencer budgets, working with the Client Services Director to maintain profitability across all campaigns
• Building Coolr US’ creator network and partnership portfolio, helping establish the agency’s presence and reputation in the US influencer space
• Supporting new business by shaping influencer recommendations, contributing to pitch materials and attending pitch meetings where relevant.

Senior Influencer Manager

Account Manager

• Serve as the main day-to-day contact for clients, building strong working relationships under the guidance of the Account Director
• Lead scheduled and ad hoc client calls and deliver presentations with a passion for storytelling
• Keep status documents updated daily and ensure the wider team is informed of actions and priorities
• Manage campaigns end-to-end - timelines, budgets, client expectations and internal resource
• Support the Account Director on budget development and reconciliation at project close
• Support executives with weekly, monthly and quarterly reporting
• Stay immersed in social culture and proactively flag reactive opportunities across your accounts
• Receive and translate client briefs, breaking these down for internal teams and reviewing work before client delivery
• Contribute to internal creative brainstorm sessions, supporting the Account Director in pushing creative thinking
• Manage the full production process - from pre-production and PPMs through to shoots and edit schedules
• Manage the editorial process, briefing the team on content calendar creation and providing feedback throughout
• Review reactive social opportunities and provide appropriate creative feedback
• Support the influencer team with talent management and fee negotiation
• Approve influencers and influencer content from a client and brand perspective, considering reputation, fit and objectives
• Review contracts and briefs for all influencer activity across your accounts
• First line of support for executives - 1:1s, day-to-day guidance, workload management and mentorship
• Lead internal status calls and act as the main point of contact for internal queries on your accounts
• Manage invoicing across campaigns, including raising POs and scheduling payments with the accounts team

Video Editor

• Support the edit team in translating design concepts and storyboards into engaging social first edits with short turnaround times.
• Work across edits with support from senior editors, from creating proxies through to final delivery.
• Develop an understanding of social first editing styles and platform specific content formats.
• Support the creation of high quality edits by adding music, sound effects, subtitles and graphics.
• Organise projects, timelines and media efficiently to maintain clear workflows and collaborative handovers.
• Stay up to date with social trends and develop an understanding of what makes audiences engage.
• Support internal social content creation across platforms.
• Respond positively to feedback and confidently implement revisions with support from Producers and senior Editors.
• Demonstrate curiosity and initiative, with a willingness to learn new creative and technical workflows.
• Support collaborative post production processes including media management, Frame.io, reviews and LucidLink workflows where required.

Junior Video Editor

• Actively comment on trending content across social platforms, with a strong focus on TikTok
• Conduct daily searches for brand-related content and keywords to spot engagement opportunities, including active campaigns
• Monitor and engage with user-generated content (UGC) and influencer posts
• Reshare relevant TikTok content to amplify reach and community involvement
• Take part in daily content sweeps to identify and flag real-time moments for brand engagement
• Work closely with the social creative team to reshare approved UGC on Instagram Stories
• Jump on viral trends and conversations to keep the brand culturally relevant and top-of-mind
• Monitor social channels for potential issues, including negative sentiment or emerging risks
• Flag and escalate any concerning comments or content to the appropriate internal teams promptly