Client Partner

• Manage a portfolio of clients with a strong focus on retention, satisfaction, and long-term partnership success.
• Serve as the central point of contact between clients, brokers, internal teams, and external vendors to ensure alignment and timely issue resolution.
• Develop and maintain strong, trust-based relationships with key stakeholders across client and vendor organizations.
• Coordinate and manage relationships with external vendors, including PBMs, utilization management, case management, and disease management partners.
• Track vendor performance against service levels and contractual expectations, identifying gaps and driving corrective action plans.
• Support the development and execution of account strategies focused on retention, cost containment, and improved clinical and financial outcomes.
• Partner with internal analytics teams and vendors to evaluate utilization trends and claims data, recommending solutions to improve plan performance.
• Act as a central hub across clients, brokers, internal departments, and vendors to ensure seamless service delivery.
• Assist with onboarding, renewals, and ongoing client management activities to ensure a smooth client experience.
• Support retention and growth objectives through proactive engagement, solution identification, and high-quality service.

Client Success Manager

• Provide renewal rate relief for the Select Market segment through negotiations with underwriting and generating plan options.
• Proactively identify Add Issue opportunities for the Select Market segment by generating reports and other strategies developed in collaboration with Sales Consultants.
• Follow up with producers and assistants regarding Renewal/Add Issue status; engage Sales Consultants as needed to help close the sale.
• Review Experience Reports with Sales Consultants for the Select Market segment; Package/deliver appropriate reports based on Sales Consultant’s authorization; Understand, interpret, and clearly communicate renewal rates, options, and add issue quotes to the Producer/Assistant.
• Deliver renewals to the Producer/Assistant/Planholder via email or mail for the Select Market segment.
• Serve as Subject Matter Expert on various Guardian systems (Salesforce, CPS, Panorama, etc.) capabilities, products, and workflow procedures.

Client Manager Associate, Select Market – Central

• Lead Client Care Operations North America wide.
• Standardize service processes.
• Coach Client Care leaders.
• Develop training programs.
• Monitor KPIs and customer feedback.
• Lead workforce planning.
• Partner with Operations.
• Drive continuous improvement.
• Present performance insights to leadership.

Manager, Client Care Operations

• Manage a portfolio of Corporate Banking credit relationships
• Grow revenue by closing new business and retaining existing customers
• Underwrite all types of credit account exposure
• Manage credit risk and respond to customer credit inquiries
• Provide customer service and participate in joint sales calls

Portfolio Manager – Automotive

• Manage and grow an assigned portfolio of law firm clients
• Build and maintain strong relationships with attorneys, partners, legal administrators, and librarians
• Drive client satisfaction and support renewals of print subscriptions and continuation services
• Identify new business opportunities within existing and prospective accounts
• Promote and sell legal publications, including codes, treatises, practice guides, and subscription updates
• Meet or exceed territory sales targets and revenue goals
• Execute upsell and cross-sell strategies to increase account value
• Maintain accurate records of sales activity, opportunities, and forecasts in CRM systems

Junior Client Manager

• Develop and maintain relationships with Corporate Trust clients
• Manage the value of client relationships to the organization
• Review and accept new client relationships based on business line account acceptance policies and procedures
• Provide quality service based on client needs, wants, and expectations
• Align actions accordingly and remain sensitive and responsive to both internal and external clients
• Build distinctive predictable levels of service
• Resolve problems quickly and effectively
• Work closely with new business development staff
• Identify business risks and operational challenges and take steps to mitigate risk
• Coordinate the development and implementation of operational changes within the unit
• May be responsible for meeting certain revenue, new business and expense goals
• May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Global Corporate Trust Escrow Client Manager

• Support a refrigerated food manufacturer.
• Collaborate with client partners and internal Circana teams to maximize and apply insights from Circana data.
• Analyze retailer purchase dynamics, household purchasing behavior, market trends, and other data sources.
• Contribute to internal and external business reviews, custom analyses, and client presentations.
• Build strong relationships, deliver exceptional service, and provide actionable insights.

Manager, Client Sales – Insights

• Growing pipeline through active account management and executing a strategic account plan with the client
• Managing complete sales cycle from opportunity identification through close
• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
• Working with clients and internal partners through issue resolution to drive customer satisfaction
• Representing product portfolio through speaking engagements, industry events and trade shows

Field Client Manager

• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
• Position LexisNexis legal research, analytics, and AI-enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies
• Provide structured feedback to internal teams based on client insights and usage patterns

Legal Client Manager – Large Law Firms

• Own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value
• Partner closely with customers to understand their priorities and position LexisNexis solutions as business‑critical tools
• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
• Position LexisNexis legal research, analytics, and AI‑enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies
• Provide structured feedback to internal teams based on client insights and usage patterns

• Are you passionate about using technology to solve business challenges?
• Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation.
• Curate long-term relationships with key decision makers and influencers within each client, including C-level executives.
• Generate and close new sales opportunities within your assigned account base.
• Lead complex contract negotiations and close large, high-value deals with enterprise clients.
• Maintain accurate records of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership.
• Develop and implement enterprise account strategies, balancing new acquisition with expansion opportunities across assigned accounts.

Client Partner, Enterprise Sales

• Responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs and resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner
• Identifies business risks and operational challenges and mitigates risk
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting revenue, new business and expense goals
• May manage, hire, and train staff to meet business objectives

Client Manager

• Conduct personnel management activities including performance management
• Create a supportive environment for team engagement
• Implement strategy with senior management
• Collaborate to ensure customer needs are prioritized
• Evaluate current processes for issues and efficiencies
• Manage queries and concerns promptly and effectively

• Drive Strategic Prospecting and Deal Closure - Own and nurture key executive & C-suite/L2 relationships to understand and anticipate all potential needs that IRM could support.
• Lead the full sales cycle, including joint ownership of contract negotiations, required documentation, and team coordination to close deals and secure revenues.
• Shape and Solution Complex Client Needs - Lead discovery and first meetings, driving a relevant and differentiated solution play that matches customer demands with IRM's proposition.
• You will drive "process forward" innovations, particularly focusing on customer-driven innovation.
• Lead Account Management and Planning - Own overall account strategy, defining the vision, white space mapping, competitive landscape, and stakeholder mapping.
• You will also act as the quarterback for accounts, accountable for everything from opportunity identification to issue resolution.

Client Partner jobs in Ohio

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Client Success Manager

Client Manager Associate, Select Market – Central

Manager, Client Care Operations

Portfolio Manager – Automotive

Junior Client Manager

Global Corporate Trust Escrow Client Manager

Manager, Client Sales – Insights

Field Client Manager

Legal Client Manager – Large Law Firms

Legal Client Manager – Large Law Firms

Client Partner, Enterprise Sales

Field Client Manager

Client Manager

Client Manager

Managing Client Partner, HLS